Staybet Casino

Here you can post any questions and queries to our Casino Reps.
Headline back 2
    547
    views
    20
    replies
    Last post ago about 1 month by staybet
    Logo115

    staybet

      Casino Rep
    • offline
      Staybet
      • 12
        thanks given
      • 5
        thanks received
      • Started by
        Casino Rep
        3
      • last active 22 days ago

      Readers of this topic also read:

      Please or register to post or comment.
        • Logo115

          staybet

            Casino Rep
          • offline
            Staybet
            • 12
              thanks given
            • 5
              thanks received
            • Started by
              Casino Rep
              3
            • last active 22 days ago

            Thanks for this post from:

            • Me
            • Avantar 044
            • Index
            • Panda kiss

            Hello to everyone on the forum,

            I'm the casino rep for Staybet casino and sportsbook. 

            We are happy to be a part of the LCB forum community and will be present to provide responses to players' questions or with any assistance you may need.

            Feedback and opinions are welcome as always.

            We look forward to providing you with a first class gaming experience, with a wide variety of the best games and slots, fast transactions and helpful customer support. We have very regular promotions and freespin offers for all customers.

            Come and check out Staybet and let us know what you think.

            Rated:
          • Me

            zuga

            • admin
            • male
            • online

            "All it takes for evil to prevail is for good people to do nothing "

            Check out our No Deposit Casino and No Deposit Bingo lists.

            • 6401
              thanks given
            • 8844
              thanks received
            • Replied by
              admin
              6,561
            • online

            Thanks for this post from:

            • Logo115

            welcome to LCB! 

          • Avantar 044

            robby8111

            • Sr. Member
            • male
            • online
              • 295
                thanks given
              • 127
                thanks received
              • Replied by
                Sr. Member
                465
              • online

              Thanks for this post from:

              • Logo115

              Welcome on Board ! =)

            • Index

              MelissaN

              • admin
              • female
              • online
              • 387
                thanks given
              • 1069
                thanks received
              • Replied by
                admin
                1,151
              • online

              Thanks for this post from:

              • Logo115

              Welcome Staybet.

              We are happy to have you here on our forum.  

            • Rzgq3

              Lily

              • admin
              • female
              • online

              Need help with our content? Click on the Live Help button in the bottom right corner and I'll be there to help you out.

              • 107
                thanks given
              • 159
                thanks received
              • Replied by
                admin
                138
              • online

              Thanks for this post from:

              • Logo115

              Welcome to LCB! 

            • Panda kiss

              Melcb

              • admin
              • female
              • online

              I heart LCB

              Queries or issues? Send me a private message
              • 1724
                thanks given
              • 5281
                thanks received
              • Replied by
                admin
                5,002
              • online

              Thanks for this post from:

              • Avantar 044
              • Logo115

              Welcome to the best forum! Thanks for being here to assist our wonderful members.

            • No avatar normal

              olegs

                Full Member
              • offline
              • 3
                thanks given
              • 20
                thanks received
              • Replied by
                Full Member
                119
              • last active 10 hrs ago

              Thanks for this post from:

              • Logo115

              Hello. can you help with my withdrawal maybe. 3 days ago requested it with skrill and uploaded documents. Only today got email about verification. uploadef photos of my documents. Maybe can you speed up verification process because its too long. and im aware I can lost my winnings if I waiting so long for withdrawal.

            • Logo115

              staybet

                Casino Rep
              • offline
                Staybet
                • 12
                  thanks given
                • 5
                  thanks received
                • Replied by
                  Casino Rep
                  3
                • last active 22 days ago

                Hey Olegs, 

                Thanks again, we guess you're the same guy on AskGamblers - we're looking into it now, and once documents verified the withdrawal is being processed. Don't worry. You can always write directly to support@staybet.com or use the live chat function to speak directly with support who are working round the clock for you.

                Thanks for the photo verifications, I think that before they were scanned, which we don't accept for KYC in order to prevent fraud and protect our customers - they have to be photos of the documents, which I can confirm we have received.

                Please speak directly with support and they will get your withdrawal processed.

                Thanks,

                Staybet Team

              • No avatar normal

                olegs

                  Full Member
                • offline
                • 3
                  thanks given
                • 20
                  thanks received
                • Replied by
                  Full Member
                  119
                • last active 10 hrs ago

                Support told me everytime to wait for email with verification confirmation. And I cant request withdrawal before verification is complete. Payment team is working on weekends? Or only business days?

              • No avatar normal

                olegs

                  Full Member
                • offline
                • 3
                  thanks given
                • 20
                  thanks received
                • Replied by
                  Full Member
                  119
                • last active 10 hrs ago

                Hello again, my documents still not verifed. Almost week Im trying to make withdrawal. Maybe can you speed up this process?

              • No avatar normal

                olegs

                  Full Member
                • offline
                • 3
                  thanks given
                • 20
                  thanks received
                • Replied by
                  Full Member
                  119
                • last active 10 hrs ago

                hello, my documents I have uploaded on friday, but for verification only send yestarday night

                why you so slowing verification process?

                todays chat session:

                 


                Welcome

                You're chatting with
                Bengt Söderlund
                Send me a transcript
                End chat
                18:22
                hello, 2 business days are over since I have send my documents, but still no email about verification
                18:22
                Hello, what is your username?
                18:22
                *****
                18:24
                Your last documents were sent yesterday night so there has actually not been one business day yet since these were uploaded. However we will process them as soon as we possibly can and get back to you when it is done.
                18:26
                I have uploaded my documents on friday
                18:27
                you uploaded passport and bill yesterday
                some of you documents were indeed sent friday but not all
                18:28
                why you dont send all my documents on friday?
                I uploaded only on friday
                not yestarday
                18:28
                it was uploaded by you from your account yesterday at 18:42
                18:29
                what exactly was uploaded yestarday?
                18:29
                If you did not upload these then does someone else have access to your account?
                your passport and a bill
                If someone else has access to your account you must immidiately change passowrd
                would you like me to send a change passowrd email to you?
                18:30
                my passport and bill I have persona;lly uploaded on friday and you representative on gambling forum latestcasinobonuses.com have confirmed reciving photos of my documents on friday
                18:31
                where are my friday documents?
                18:31
                have you received a response on a forum regarding your documents? do you have a link for this please?
                You have sent documents on friday too
                they are there aswell
                id, skrill and scanned bill
                18:32
                https://latestcasinobonuses.com/onlinecasinobonusforum/direct-casino-support/staybet-casino
                18:33
                october 28
                18:36
                Your documents will be checked as soon as possible, and as the representative on the forum told you, you should always come to the chat and/or send an email to support@staybet.com if you need to know status of your documents. There is currently a high workload and the documents are being approved as soon as we can. I have again mentioned to our payments department that you have asked about your verification.
                18:37
                have anyone uploaded documents from my account yestarday or not?
                18:38
                You uploaded on the 28th, but during weekends there is no verification process since the payments department do not work weekends, banks and similar needed instances are closed on weekends. Thats why it appeared that your document was sent yesterday, but you are correct they arrived on the 28th.
                18:40
                its ok, so my account is safe
                18:40
                Yes absolutely
                I apologies for the misunderstanding

                Type your message here ...
                Выберите файл
                Live Chat software by LiveAgent

              • Index

                MelissaN

                • admin
                • female
                • online
                • 387
                  thanks given
                • 1069
                  thanks received
                • Replied by
                  admin
                  1,151
                • online

                Thanks for this post from:

                • Logo115

                Hi olegs,

                There was a bank holiday, indeed, and it can be the reason it went slower than usual, as support advised you as well. Please let us know when they contact you regarding your documents. 

              • No avatar normal

                olegs

                  Full Member
                • offline
                • 3
                  thanks given
                • 20
                  thanks received
                • Replied by
                  Full Member
                  119
                • last active 10 hrs ago

                Thanks for this post from:

                • Logo115

                After posting here recive reply. They whant selfi with my passport and another document for proof of adress. so send documents 3rd time.  one quastion, why not request from me selfi with passport last time?

              • Index

                MelissaN

                • admin
                • female
                • online
                • 387
                  thanks given
                • 1069
                  thanks received
                • Replied by
                  admin
                  1,151
                • online

                Thanks for this post from:

                • Logo115

                I see your point. I've also contacted the casino rep to answer here, he promised he would do that. 

              • No avatar normal

                olegs

                  Full Member
                • offline
                • 3
                  thanks given
                • 20
                  thanks received
                • Replied by
                  Full Member
                  119
                • last active 10 hrs ago

                so no answer here, support told me: 

                You sent these just yesterday so we have not yet verified these. we have a higher than normal work load right now and we are working hard on getting the documents verified. You should have a response this week however.

                 

                Im starting verification one week ago. Second week is started....

              lcb activities in the last 24 hours

              • 29
                new members
              • 643
                members online
              • 12238
                guests online
              • 150
                new posts
              • 5846
                free games played
              Join the club

              Most viewed forum posts

              Join today and start earning rewards

              You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
              S logo
              Select Language
              Search
              Search Results

              Report to moderator

              Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

              Please note that your email address will be revealed to the moderators if you use this

              Submit
              39012170