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Last post ago about 1 year by usafree
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        jakoman

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        hi, I am a depositing member but when I went to log in today I was locked out.  I only have one acct that I know of at tropica and was planning on depositing again when I have the funds avalible.. 
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        vtlady1952

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        This casino is tight with its free chips even to players who deposit. Vegas Regal is the most generous of all casinos. Their customer service really stinks.
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        Hi vtlady1952 and jakoman,

        Can you give me your account logins and I'll check whats going on for you. Please bear in mind that accounts get blocked by Rival for bonuses. They look at players history at all rival brands and then make a decision. I'm happy to overlook their decision, should they be wrong.

        Regards,
        Duwayne
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        zuga

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        "All it takes for evil to prevail is for good people to do nothing "

        Check out our No Deposit Casino and No Deposit Bingo lists.

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        @vtlady1952

        This is the Direct Casino Support Board not the place to ask for free chips! Please see the WARNING

        thank you
        Zuga
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        vtlady1952

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        I only was making a comment about Tropica being tight with free chips. I didn't realize that it would be taken as asking for a free chip. I emailed Duwayne a PM. Why he answered me on this board I don't know. Sorry
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        zuga

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        "All it takes for evil to prevail is for good people to do nothing "

        Check out our No Deposit Casino and No Deposit Bingo lists.

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        Never the less , this is the support board. If you need any help with this casino or have question or query you can post here. Saying this casino is tight on free chips has nothing to do with the purpose of this section.

        If you like you can start new topic in Casino Section

        And now back on the topic

        Zuga
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        vtlady1952

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        I wll do that next time.
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        jakoman

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        My login is jakoman, same as here.  I have been cashing in the "Every day is christmas" chips, I made the playthrough on the last one that I cashed in but played the balence to zero figuring that since I hadn't made a deposit since the chip before
        It would not be cashable.  I also was planning on depositing again.(I don't buget much for "Online Entertainment" so I usualy deposit shortly after my payday only).
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        Hi Jakoman,

        I'm looking into your account and just waiting on some feedback from Rival as to why the account has been locked. I'll try my best to get back to you by Monday or Tuesday.

        Kind regards,
        Duwayne
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        jakoman

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        thanks,  I am pretty new at this so if I did something wrong just let me know.

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        kssissy

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        Woohoo I got a new broom!!!!
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        Hi Duwayne is every day Christmas promo still going?
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        Aotearoa

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        Hi Duwayne, When I log into my account I have no promotions at all. Could you please check if ive done something wrong please.

        Username: smete
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        schambli

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        I am locked out of Tropica. I dont know why. schambli is my user name.
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        fish668

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        Hi,my user name is fisher9898
        I requested a withdraw last week, the CS said no need to hand in any documents, only need to deposit $25 using other method except credit card,and would be process in 2 days. After 3 business days, the CS at live said I should receive an email for faxback documents.And he re-sended it. but I still couldn't receive it, though I could receive all other email from them.I posted email to them, no any response.
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        Hi fish668,

        Your documents are with our payments department and busy being processed. Due to the recent holidays and weekend, the cash out would have been delayed a bit. Your cash in should be processed shortly, should all your documentation be in order.

        Kind regards,
        Duwayne

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