TTR Casino Support and Complaints Thread

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Last post made 5 years ago by MelissaN
TTR Casino
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  • Hello LCB!

    TTR Casino is a totally new casino brand, which aims to offer its players simple and fair gambling experience.

    The founder is a big time player himself, doesn’t hide his name and always open for communication with players ;-)


    What do we offer?

    - Hundreds and hundreds of games from best gaming providers: NetEnt, Quickfire, Endorphina, Amatic, iSoftBet, SOFTSWISS and others.

    - Fiat currency games as well as Bitcoin games

    - A variety of instant deposit options

    - Lightning fast withdrawals,  in most cases players don’t even need to upload documents

    - Live chat support available 24/7

    - Classy 100% up to €100 first deposit bonus with 50 spins at Guns N' Roses

    - A weekly 15% cashback to all our players


    Dear LCB’ers, if you have any questions or inquiries feel free to post them here!

    Good luck everyone.

  • Hello TTR Casino,

    Welcome on board! We are happy to have you here with us.  thumbs_up  cheesy

    Look forward to our future partnership!  smiley


    Rated:

    4/ 5

  • Hey MelissaN.

    We are happy to be here too smiley

    By the way, about TTR Casino founder. He's an avid casino player himself. Here's a little video of him playing his favorite slot Space Wars

    youtube.com/watch?v=o3oO3YhKC7A


    You can follow his youtube channel here youtube.com/channel/UCqVlotgaCgvkwvd8smPuN6Q Unfortunately it's mostly in russian right now, but this will change later.

    Good luck everyone and have fun playing!

  • hi,are romanian players accepted?

    i mean with licence and all legall stufs?


    thank you smiley


  • hi,are romanian players accepted?

    i mean with licence and all legall stufs?


    thank you smiley


    Hello cica001. Yes, Romanian players are welcome to play at TTR Casino.

    Have fun playing!

  • Hello TTR Casino! The casino plans in the future will be a contest for the LCB players?


    Hello, WWW420XE

    Very possible, we already had several contests for our players on twitch.tv and couple of other resources! There  will  be more for sure!

  • Hello TTR Casino! The casino plans in the future will be a contest for the LCB players?


    what contest do you have in mind WWW420XE?
    Rated:

    2/ 5

  • Hello!

    This article is intended for visitors of online casinos and those who are engaged in gambling on the Internet. Despite the fact that this article deals with a particular online gambling facility and its owner, we insist that this publication is not designed to revenge or settle personal scores with its protagonist. We just want to share our negative experience acquired while communicating with this character.
    We are talking about TTR Casino and its owner who is known on the Russian Internet as streamer, blogger, and freshly backed gambling operator Andrey Nikolaev. His is well-known among gamblers from the Russian-speaking segment. Information about his numerous debts and unscrupulous activities appeared firstly a few years ago on gaming forums. He is really popular among gamblers who enjoy his videos with the gameplay of various casino games.
    You just need to search for TTR on the Internet in order to open a number of sites where his "achievements" are described in detail.
    We started focusing our attention on TTR when he opened his casino. Being aware of his negative reputation, we still tried to cooperate with him. However, we were forced to abandon this idea, since TTR wanted to enter the top of our portal, get a very positive review of his casino and the highest possible rating.
    To be sure, we refused informing our readers about this fact in the review of TTR Casino. Then we received several threats that we did not take seriously.
    Subsequently TTR accused us of cheating on his forum. He provided access to personal data of our employees and offended them. Our site underwent DDoS attacks, which were successfully repelled.
    We believe that such a reaction of casino owners to unbiased reviews is unacceptable. We want to ask you to pay attention to TTR and make appropriate conclusions. We want to warn you against cooperation with this operator. In addition, we recommend that gamblers should not register with TTR Casino.
    If you are well up in Russian, we recommend that you should read the TTR’s forum to understand the manner of his communication. It is easy to notice how unprofessional and impolite he is to those who bring him profits.
    The detailed description of negotiations with TTR can de found in a special article. It is supplied with the attached screenshots, correspondence, and other evidences.

    hxxp://en.casinoz.me/content/truth-about-ttr-casino-615.html

    Rated:

    0.5/ 5


  • Hello!

    This article is intended for visitors of online casinos and those who are engaged in gambling on the Internet. Despite the fact that this article deals with a particular online gambling facility and its owner, we insist that this publication is not designed to revenge or settle personal scores with its protagonist. We just want to share our negative experience acquired while communicating with this character.
    We are talking about TTR Casino and its owner who is known on the Russian Internet as streamer, blogger, and freshly backed gambling operator Andrey Nikolaev. His is well-known among gamblers from the Russian-speaking segment. Information about his numerous debts and unscrupulous activities appeared firstly a few years ago on gaming forums. He is really popular among gamblers who enjoy his videos with the gameplay of various casino games.
    You just need to search for TTR on the Internet in order to open a number of sites where his "achievements" are described in detail.
    We started focusing our attention on TTR when he opened his casino. Being aware of his negative reputation, we still tried to cooperate with him. However, we were forced to abandon this idea, since TTR wanted to enter the top of our portal, get a very positive review of his casino and the highest possible rating.
    To be sure, we refused informing our readers about this fact in the review of TTR Casino. Then we received several threats that we did not take seriously.
    Subsequently TTR accused us of cheating on his forum. He provided access to personal data of our employees and offended them. Our site underwent DDoS attacks, which were successfully repelled.
    We believe that such a reaction of casino owners to unbiased reviews is unacceptable. We want to ask you to pay attention to TTR and make appropriate conclusions. We want to warn you against cooperation with this operator. In addition, we recommend that gamblers should not register with TTR Casino.
    If you are well up in Russian, we recommend that you should read the TTR’s forum to understand the manner of his communication. It is easy to notice how unprofessional and impolite he is to those who bring him profits.
    The detailed description of negotiations with TTR can de found in a special article. It is supplied with the attached screenshots, correspondence, and other evidences.

    hxxp://en.casinoz.me/content/truth-about-ttr-casino-615.html


    Thank you for such a complete and  thorough  post, casinozru.

    We didn't expect such reaction after you and your website were declined to participate in affiliate program at TTR Casino. We made such decision based on a fact that you been promoting outright fraudulent casinos for many years now and driving traffic of inexperienced users to all those  websites where they were basically robbed.

    Experienced casino players can check  your website themselves and see that a lot of your top rated casinos are blacklisted on most of legit gambling resources. Furthermore, your website casinoz.me even have been promoting websites with unlicensed and fake Novomatic software, which is completely unacceptable. Did you really expect we would work with you?

    We have a very strict affiliate policy and do not promote our brand on a websites that have fraudulent gambling sites advertising. We do not want TTR Casino to be associated with all those  websites in any possible way. We know that our decision hurt your ego really  bad as you are one of the biggest affiliates promoting unlicensed casinos and software and makes a lot of money on it.

    Most of your claims are severely misinterpreted to mislead LCB'ers about TTR Casino. This is the only point of your post. We are fully licensed online casino with top software providers. If you can provide a proof that we somehow mistreated our players, or in any way deceive them, please do. But I don't think you can.

    As for the  owner of TTR Casino, yes he's a well known person, he doesn't hide himself and always open for communication, do you know many such casino owners? This only speaks how open we are, we have nothing to hide from our  players, unlike you when you  driving  traffic from casinoz.me to dishonest casinos. Why don't you show us your face and tell us who you are?

    Also, please  remember, that we have a proof of your threads of physical violence against owner of TTR Casino and  it can be provided if such  need occurs.

    Have a nice day.
  • Everything is completely mixed up in the mind of the owner of TTR Casino. He confuses the sequence of events, time and phrases. Does this happen accidently or due to some diseases? We have no idea, since we are not psychiatrists.

    We did not reject an offer to participate in the affiliate program. Moreover, the owner of TTR Casino wrote us several times on Skype. He offered us to change our mind and to rate his casino better. In this case, he agreed to provide access to his affiliate program. Do you understand the difference?

    We wrote a review of TTR Casino, since TTR had intensely advertised his casino and we had heard some rumors about it. We guess that there is nothing wrong with that!

    We did not ask about the affiliate program. We read on the webmaster forum that the affiliate program had already been launched. There was also an owner’s offer to write him for those who are interested in the affiliate program. So, we decided to write. Is this wrong?

    During our conversation he wanted to be placed at the top and get a higher rating for providing access to the affiliate program. Of course, we refused!
    The owner of the TTR Casino found his rating of more than 7 points to be too low. He wanted everything at once. He did not settle for less.
    So, we did not make a deal. Despite the fact that the owner described himself as a very honest person, we took into account his requirements and re-evaluated the honesty of the owner and his casino. We believe that his deeds don’t match his words. So, we decided to decrease a rating of his casino to 5.5. Does it seem to be wrong that we have changed the rating of the casino on the basis of new data and unrealistic demands?

    Let’s discuss his accusations of lying.

    Firstly, the owner of TTR Casino was aware of our site. And if he had adhered to his principles so strictly, he would have not agreed to cooperate with us. However, he was willing to collaborate, but he wanted to get a better rating and more advertisement.
    Secondly, at the moment, he is cooperating with the similar to casinoz.me website called
    latestcasinobonuses.me(LCB.me) (admin note: this russian version of LCB is not connected/associated to lcb.org), which is engaged in advertising casinos he accused of being fake. Experienced gamblers can prove this. This indicates the fact that the owner of TTR Casino is not very selective. He wants to pay neither to those who provide low traffic nor to those who don’t rate his casino more than it deserves. However, he managed to make a deal with LCB.me due to the fact that he was acquainted with its owner. Keep in mind that LCB.me, which is currently advertising TTR, promotes casinos with fake licenses and fake software. So, it is a damnable lie that they have a really strict affiliate policy.

    It should be noted that this is not as wrong as this may seem to be, since such casinos are intended for the Russian market.
    They were launched when it was impossible to receive licenses. Those gambling houses that have high ratings always cooperate with all partners and gamblers, solve all problems, and provide better services and support than many well-known casinos.

    To sum up, we want to emphasize that after receiving unacceptable demands to improve the rating we decreased it and warned our readers about this fact. Then we were threatened from the official owner’s Skype account (the link is available in the previous report).
    We analyzed how to respond to this threat. Is he serious or not? Actually, none of us want to have enemies. However, we don’t want to turn backward from our beliefs.
    As a result, although it was clear that he was off his head and was living in a parallel
    universe, we rather considered his threat to be a simple bluff. So, we decided to laugh the situation off. We mentioned neither death nor family. TTR invented this story. It is strange that TTR took our words seriously and ignored his own threat.

    We have already described the entire history of our communication with him in the article that can be found above. The article offers almost the entire correspondence with his threats. We will gladly provide the complete correspondence in Russian, if necessary.
    In the article the brief version of our correspondence is available. However, it reflects the essence of our conversion. Our conversation was dedicated to different issues that were not related to the topic of our discussion. Therefore, there was no sense in providing its full version.

    The owner of TTR Casino is quite famous in the Russian segment of the Internet. This can be explained by his numerous enemies on the Russian market, since he has multiple debts and his attitude to his creditors does not seem to be the best. He ignored and banned them. According to his current statements, he has paid out all of his debts. However, he did not apologize for being rude and for ignoring his creditors for years. Instead he used to say: "If someone wants to take my money, I’ll kick his ass."
    We find his behavior unacceptable! He casts a shadow on a good reputation of the entire industry. His behavior should not be encouraged by our colleagues. Actually, any criticism on his forum and blog is deleted. He can ban visitors only due to his bad mood or unsuccessful gaming sessions at a casino. Moreover, he is an addicted gambler. So, it is quite possible that he can use the funds of TTR Casino to wager them for his own purposes saying that he is just an addicted gambler!

    Well, the footer of our website contains the GPWA logo and we are proud of this. We are trying to fully comply with the requirements. Therefore, we can not remain silent when we notice inadequate demands of the TTR Casino’s owner, or become victims of DDoS attacks, or personal information of our employees appears in free access.

    Rated:

    0.5/ 5

  • TTR Casino wrote:

    you and your website were declined to participate in affiliate program at TTR Casino. We made such decision based on a fact that you been promoting outright fraudulent casinos for many years now and driving traffic of inexperienced users to all those  websites where they were basically robbed.

    Which casinos are you referring to?

    I'm having a hard time believing any part of TTR's defense.  If you could point out the casinos that were promoted which caused you to deny affiliate program membership I would be surprised.

  • finallyfinally wrote:

    TTR Casino wrote:

    you and your website were declined to participate in affiliate program at TTR Casino. We made such decision based on a fact that you been promoting outright fraudulent casinos for many years now and driving traffic of inexperienced users to all those  websites where they were basically robbed.

    Which casinos are you referring to?

    I'm having a hard time believing any part of TTR's defense.  If you could point out the casinos that were promoted which caused you to deny affiliate program membership I would be surprised.


      Hello finallyfinally!

    We really don't think we should continue this conversation about casinozru and TTR Casino. Afaik LCB direct support forum is not intented for this kind of stuff at all, this is not gambling webmasters forum. If you had a complaint about TTR Casino as a player, this would be the right place.

    But since you aksed, I'm pretty sure you know about such casinos as "vulkan" or "azartplay" (or maybe you don't), they are especially popular in .ru internet zone, and anyone involved in online casinos in Russia just a bit knows about these "legit" casinos and their reputation and how they conduct business. casinozru website is full of such "casinos", having affiliate partnership with all of them. 

    We would be much appreciated if you could stop turning "direct support thread" in "webmasters/affiliates war thread".

    Best Regards

     

  • Hello TTR casino rep.

     

    I was wondering if TTR casino had another name in the past? Because I am pretty sure I was not a member of TTR casino and yet I was able to login with my email address and password which was linked to an other casino.

    thank you in advance

     

  • IamLeo wrote:

    Hello TTR casino rep. I was wondering if TTR casino had another name in the past? Because I am pretty sure I was not a member of TTR casino and yet I was able to login with my email address and password which was linked to an other casino. thank you in advance

    Hey IamLeo,

    Yes, we rebranded former Jubise casino, if you had account there it will work at TTR Casino as well.

     

  • Chat transcript

    Jette
    Tue, 04/10/18 01:21:31 pm Europe/Amsterdam
    Hello. How may I help you? Здравствуйте! Чем я могу Вам помочь?

    Me
    01:21:45 pm
    Greetings Jette
    Good morning Customer Service Specialist,
    I cannot find any games, can u please assist me?

    01:22:01 pm
    no_games_found.gif

    I've accepted the bonus in my profile

    Jette
    01:22:34 pm
    Unfortunately we are no longer accepting players from your country.mat

    Me
    01:22:39 pm
    Oooohohhh

    Why did i received the bonus

    Hi! What's up?
    We are happy to announce that you have been credited with 20 Free spins in Yggdrasil - Easter Island™. Hurry up and try your luck now!

    - Max Win Amount: 20 EUR / 20 USD / 200 SEK / 1000 RUB
    - Wagering Requirements: x30
    - Visit TTR Casino to claim your free spins

    To activate free spins visit your personal player profile/bonus tab.

    Please, keep in mind that they are active only for 48 hours from 09:00 UTC 10th to 09:00 UTC 12th April 2018.

    Don't miss your chance!
    TTR Casino team
    01:23:41 pm
    This is in the mail

    Jette
    01:23:58 pm
    Please tell me your email

    I will check better
    01:24:03 pm

    Me
    01:24:04 pm
    x*****e@msn.com

    Oke, oke

    Jette
    01:25:41 pm

    Yes, thats right

    Me
    01:25:49 pm

    Oke

    Jette
    01:25:52 pm
    You cant play anymore

    Im sorry

    Me
    01:25:55 pm
    Whats happening

    Jette
    01:26:06 pm

    The message was sent by mistake

    Me
    01:26:10 pm

    I've accepted the bonus

    Jette
    01:26:57 pm
    The message was sent by mistake
     
    Me
    01:27:04 pm
    Oke oke

    Jette
    01:27:10 pm
    Im really sorry - but you cant play anymore on our site

    Me
    01:27:19 pm
    Since when?

    Ive deposit and played last month?

    Jette
    01:28:08 pm
    Since 1st april.

    Me
    01:28:09 pm
    I didnt know this :(

    Oooohohh

    I see, i see

    Jette girl, why.. i dont understand whats happening :(

    Too bad, i cannot play
     
    Jette
    01:28:38 pm
    Have a great day!

    Me
    01:28:43 pm
    Have a nice day

    Jette
    01:28:44 pm

    And sorry once again

    Me
    01:28:48 pm
    Oke

    Duration: 7m 23s


    Chat started on: https://ttr.casino/games

    Soo, from what i understand is that TTR Casino doenst accepts the Netherlands anymore.. :'(

    Well, they too bad they didnt informed me about this..

  • Hi JackieNL,

    Thanks very much for letting us know. As far as I can see they still didn't update their T&C regarding the Netherlands being restricted. However, the live chat agent told me they no longer accept players from the Netherlands. We also asked the casino rep to confirm. We're going to update our lists. 

    Thank you once again. 

    Cheers

  • The casino confirmed the Netherlands is restricted. We've updated our list of restricted countries. 

  • I sent documents to confirm when you have just opened, but they have not yet confirmed).

  • Bomb wrote:

    I sent documents to confirm when you have just opened, but they have not yet confirmed).

    Have you requested a withdrawal? 

  • MelissaN wrote:

    Bomb wrote:

    I sent documents to confirm when you have just opened, but they have not yet confirmed).

    Have you requested a withdrawal? 

    no Melissa

  • Could you please explain then, what the issue is so we are able to help you? 

  • ttr casino promotions and tounrments prizes  bonus on deposit and wagers made are not honoured by the casino, after deposit they dont issue any bonus arrange a l lot of excuses to do so. 

    Be carefully with this casino.

    Rated:

    4/ 5

  • engrsc1 wrote:

    ttr casino promotions and tounrments prizes  bonus on deposit and wagers made are not honoured by the casino, after deposit they dont issue any bonus arrange a l lot of excuses to do so. 

    Be carefully with this casino.

    Could you please provide me with your casino username? We can ask them to look into your account and tell us why the bonuses haven't been credited. 

    Rated:

    4/ 5

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