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" Melcb wrote: Hi claralie, The problem comes when they send out their player promos, its hard to sort out who is eligible and who is not. They just send a general promo mailer to their players, that is why you get the special offer even if you are not eligible to cashout because of the no 3 no deposit bonus rule. They would have to segment the lists and monitor each individual account to see if you are eligible. Its is important for you to monitor your gameplay and be aware if you are eligible or not so as to avoid disappointment. Lets see what the rep has to say. :) thank you Melanie now at leat each time i get a promo special or not i ask before to reedeem if i can cash out if i win and i make a copy of the chat I think that the rep will say me like you, but i will tell you his respnose- Thank you again"READ
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