VeraJohn

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    • Vera john

      VeraJohn

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      Hi all,

      Vera&John is finally represented here at LCB's awesome forum!

      We'll do our utmost to help you out, answer your questions and make sure that your experience at Vera John is immaculate.

      For 24/7 support you can always send an e-mail to support[at]verajohn.com, call or chat with our live support.

      Good luck and have a great day!

      Kind Regards,

      Nick

    • Panda kiss

      Melcb

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      Hi Nick,

      Great to have you here! Thanks for supporting our wonderful members:)
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      blueday

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        Hi Nick and a warm welcome to the forum.  Glad to have you here for us all.

        blue
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        kazzi

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        Welcome Nick

        Looking forward to you opening the danish casino soon again
      • Christopher lambert

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      • Vera john

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        kazzi wrote:

        Welcome Nick

        Looking forward to you opening the danish casino soon again


        Thank you kazzi!

        I couldn't agree more and I don't think we have to wait that long before our wish is granted...  :
      • Vera john

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        blueday wrote:

        Hi Nick and a warm welcome to the forum.  Glad to have you here for us all.

        blue


        Thanks blue! The pleasure is mine because without all of you we're nothing.
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        kazzi

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        • Vera john
        Hey Nick

        Huge SPAM list sorry

        Nice to see danish casino up and running again but....

        How come still no withdraw to skrill since you take deposits from there just fine.

        And is there more to come? 6months to add nemid and thats about it of changes i can see at the website, besides some slots is gone.

        Was really expecting more after 6months waiting for a rebuild for the better and bigger library of games, and its saying you offer hundred of video slots but as of right now its only 25, i know your do on international casino but false advertisement for danish customers.

        Like check http://www.verajohn.dk/slots huge banner click to play "jackpot 6000" which you dont offer website is just a huge mess like before you closed it 6months ago, was often banners for new game releases you dident offer for danish customers.

        And how come none direct link to http://www.verajohn.dk/slots in the top banner you gotta read the text on the bottom and click "banditter" to even get there cause there is 3 slots we are allowed to play but if you dident notice none would ever be wiser.


      • Vera john

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        Morning kazzi,

        You have several valid pointers and I'll direct them to the right persons. Having promos for games that are not playable shall not be an issue and is definitely something that must have been overlooked.

        Thanks for the feedback and I'll get back to you on your other questions.
      • Vera john

        VeraJohn

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        Hi again,

        Now I've spoken to all the relevant persons and here's how it is:

        The Danish site wasn't down due to a revamp, the site was down and had a major system overhaul to be compliant with Spillemyndigheden's rules and regulations. Now when that's done, VJ can start to move forward with developing the Danish site.

        Skrill - no problem to withdraw funds to Skrill, just send an e-mail to support and they'll help you. Tech is working on implementing the functionality to withdraw funds "automatically" and that will be in place in a near future.

        The number of games offered has everything to do with the different games suppliers legal rights to offer games on the Danish market. We're confident in saying that we'll be able to launch more games soon.

        Regarding the other issues I can assure you that they have been forwarded and will be taken care of ASAP! 

        I hope that this helped and that we in time will be your preferred choice of casino.

        Have a great one!
      • Avatar 19642

        kazzi

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        Thanks nick.

        Will keep a eye on the website, and good to know with the skrill option since thats my prefered way to move money fast and secure.
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        Ok - so yesterday i did my ID and did some deposits and today i did a few more deposits - then i hit this beauty on jack and the beanstalk - *image below*

        And now i try and withdraw and there is still no moneybookers options - and live chat offline until 3pm CET time and i tried calling and emailing, no response

        I hope that information about sending an email and they process to skrill works, i hope so, i will just now have to wait 3 more hours - im not very happy that there support is offline basically 16 hours a day and is only available for 8 hours, this is crazy - why do they only have support for 8 hours

        Please can you ADD SKRILL TO WITHDRAW OPTIONS - THIS is the only method i use now for depositing and withdrawing

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        DreamRJ
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        Anyone?? - and does the rep even still use this forum ??
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          Try messaging the rep direct HERE.  Hopefully a copy will go to their email inbox too.

          blue

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