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Last post ago over 1 year by OOPaloo
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    • Me
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        admin
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      To all LCB members,

      Recently Ive noticed way too many abusive and inappropriate posts directed at some of our Casino Representatives.

      This is unacceptable! Casino Reps. are ,like you, members of this forum, so please show them respect as you would do to any other member.

      I can understand that sometimes it can be frustrating not to get answers you want, but that doesnt give you the right to disrespect any member , representative or no representative.

      By doing so you are making things counterproductive, and it won't do any good to anyone.

      You can always choose NOT to play at that casino. That's your prerogative.

      Also, Ive noticed too many posts where members are asking for free chips. I have to remind you this is Direct Casino Support board, its designed to address your problems and any issues you might have with certain casino, so please dont abuse this board and stay on the topic.


      Thank You

      Zuga
      LCB Team
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        Hero Member
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      • Queen
      WTGOOO ZUGA, ty josie46
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        Mighty! Member
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      I'm pretty stunned such would occur. Nobody demanded they come here. They did so to "Enhance" the players fun and settle issues with them if such a need arises.

      I want to thank them all fo9r coming and please, don't let some of the foolishly vitrolic make you think of not coming at all. You are ALL appreciated all the time!!
    • No avatar normal
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        Super Hero
        2040
      • last active 8 months ago

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      GREAT POST!!! 
      I just want ALL the reps to know that they are truly appreciated!!!!   
    • No avatar normal
      • Replied by
        Superstar Member
        5146
      • last active 6 days ago
      Great post,zuga! I agree with everything is said. If we dont respect others we wouldnt be respected as well. We are all adult and we should know better!!!thanks again to remind us.
    • Avatar 15221
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        Jr. Member
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      RESPECT YOURSELF AND THE REST WILL FOLLOW!  I LOVE THE FORUMS, FOLKS MAY NOT LIKE WHAT I SAY, BUT I RESPECT YOU AND I AM THANKFUL I HAVE A PLACE TO COME AND BE ABLE TO MAKE A STATEMENT.  RESPECT IS A TWO WAY STREET!  GIVE RESPECT AND YOU WILL GET RESPECTED!
    • Avatar 2169
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        Sr. Member
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      • last active 8 months ago

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      I have been with latest casino for a very long time I am not a newbee as the forum calls new members.  I do know how to respect other members and what they do write.  Some might be wrong some might be right.  I love the forum I am on it everyday to see what is out their as far as bonus goes.

      As far as the casino reps go some of them do not respone in a timely manner not going to mention who.  When I post something in the forum I get fast responce to my post  from zuga or the other latest casino bonuses reps.  Times are tuff and people are on the edge about how the economy is.  I think if you promote other casinos in the forum we should get the same respect back from the casino reps just like the latest casino forum reps.  So if they cant answer or help why do we even have them here.  Latest casino forum should be able to weed out the good and bad.  It is a great idea to have them but if they are not willing to help then don't promote the casinos here.

      Happy Gaming all
    • Avatar 13116
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        Newbie
        13
      • last active 8 months ago
      Thsi post is great, people shall be happy that they are here helping!
    • No avatar normal
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        Sr. Member
        390
      • last active 8 months ago
      if i am out of line oabout tradition casino i am sorry i have joined your chatroom cuz i thought it was awesome been following it for sometime i usually never get angry and yeah we have a choice not to play there but when you get promised certain promotions and cant get answers it is frustrating because as you know it is my money i am losing and even when i win i play it out i feel unappreciated as a player and an answer you will recieve an email is not an answer it leaves you frustrated so know this when i talk to live help most of the time i thank them i tell them to have a good day and how much i appreciate thier help but i wont tolerate them being rude to me either so sorry if i overstepped i really dont know but  i do know i dont like not having complete answers would you. As far as getting replys back since i joined i havent and i am on here alot.  but i do apprecieat the bonuses and the funny topics its not so lonely that way
    • Me
      • Replied by
        admin
        6671
      • last active 4 hrs ago
      Hi spazz03 , your post has been moved here

      Will see what Tradition Rep has to say about your claims.

      Admin 
    • Index
      • Replied by
        admin
        19729
      • last active 2 hrs ago

      Thanks for this post from:

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      • Index
      Reminder for all members - only new Casino reps should be creating new topics for their casino in this section.

      Any new topics posted by LCB members who are not casino reps, are moved to the Casinos, Casinos section without a redirection post.

      Thanks.

      blue

    • Avatar 23608
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        Sr.Newbie
        31
      • last active 8 months ago
      Wow Finally ... These guys do deserve parise

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        Sr. Member
        390
      • last active 8 months ago

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      for me the casino support is what makes the casino.  If i have a problem or need an answer i expect them to be nice i know there job is hard but we all have hard jobs.  I worked meals on wheels for ten years and some of my most grouchy people i would just smile and wish them a good day and ya know when i started getting sick they would complain cuz i wasnt the one who delivered their meals.  Its in the attitude. Respect is a two way street and so it appreciation, lately it hasnt been to bad working with live support and nicolas and daniel always answer back eventually but i dont play the rival casinos that much anymore and wont because of the attitude you get.  But i wouldnt want thier jobs, and i am sure they dont like me when i am onory either.  SO apologies for sometimes and thanks for sometimes that way we are even.
    • Index
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        Sr.Newbie
        18
      • last active 8 months ago
      I think you are right, very right  but when all you have received is the worst of customer service or no customer service.  When you are told many different stories till it seems that they are making up the rules as they go along. they show no responsibility to act in responsible manner. they were kind enough to let me give them my money and i got to play slots and black jack.  they are the ones representing their casinos.  that is what they are paid to do.  when i as a customer is kind of enough to let them know what they are doing wrong and what should they improve on -- that is learning opportunity, an opportunity to make things right. the opportunity to build a loyal customer base
      i was glancing at an article or was it on cnn - something about customer bases that were so loyal that they stuck with the company thru thick and thin  --the only one i remember out of the list was starbucks--because i am very loyal i guess  Most people I know or meet are delighted when they get good customer service -    I do customer service -i just do the absolute best job i can -treat people how i like to be treated

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