CLOSED - Slots Jungle / Casino Titan / Winpalace / GoldenCherry / Begado casinos

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  • its every 500.deposited we get  a 50 chip isnt it mrssleepy

  • am i at the right screen  for the slots jungle winpalace bonus i hope

  • You are now chatting with 'Jerry'

    Jerry: Welcome to Slots Jungle, how may I assist you?

    riceman: hi

    Jerry: hi

    riceman: I deposited a total of $60 yesterday to slots jungle

    riceman: can I get the 50% cash back as promise please?

    riceman: username is riceman

    Jerry: the rpomotion you are talking about ended  already

    Jerry: today

    Jerry: as of 5pm

    Jerry: Reap this EXTRA reward! Deposit a total of $200 today and get an AMAZING $50 FREE CHIP.

    Jerry: To claim this, come to our friendly Live Support available 24/7!

    Jerry: Offer and deposits are valid 2/18/2011 11:59 p.m. EST

    riceman: yes, that's what it said

    Jerry: that is the new promo

    riceman: no, the 50% cash back, not the $50 free chip

    riceman: 50% cash back said that we will get 50% back after 24 hrs

    Jerry: the 50% cash back is no longer running

    Jerry: it ended earlier today

    riceman: it run yesterday

    Jerry: it was a 24 hour promo

    Jerry: is there anything else I can help you with?

    riceman: right, we would have to wait after 24 hrs to get it credit back

    Jerry: no

    Jerry: it is

    Jerry: One moment please.

    Jerry: For the next 24 hours receive a miraculous 50% back as a FREE CHIP after you make your deposit, (max. of $300)

    Jerry: Contact customer support via live chat to receive this great deal!

    Jerry: Offer Valid until Feb 17th at 11am EST.

    Jerry: that is the promo

    Jerry: Offer Valid until Feb 17th at 11am EST.

    Jerry: that is when it stopped

    Jerry: being valid

    Jerry: is there anything else I can help you with?

    riceman: right, that's why I contacted you now to get my credit

    riceman: the deposits were made yesterday within the promo period

    Jerry: there are no roll overs

    Jerry: you had to redeem the deposits in the specified time

    Jerry: sorry

    riceman: are u serioud??? omg

    Jerry: yes

    Jerry: sorry

    riceman: thanks for answering, I need to make a complain

    riceman: that's it Jerry, thanks for your help

    Jerry: ok

    Jerry: again sorry

    Jerry: sure

    Jerry: If you need any further assistance, please do not hesitate to contact us, we will be happy to help anytime!

    Well, there's no statement  said that I had to contact support to redeem it in the promotional period.  I thought we had to wait after 24 hrs , then contact support to redeem it.  Daniel, would you look into this please?  thanks

  • Why after i won a tourney today do i have to go to live chat to complain or feel as if i am begging for my prize, must say it is rather humiliating and furious. I won the 3 pm CST Goldbeard tournament today, duration 6 hours . It is now 10 30 pm CST. I often get pennies for wins and this is myfirst , first place here. It Doesn't usually take long at all to get my prize. But i am getting this from Live Person :

    Please wait for a site operator to respond.

    You are now chatting with 'Rupert'

    Rupert: Welcome to Win Palace, how may I assist you?

    timwilcob: good evenign i won the 3 pm tourney yet havent prize yet , is there something wrong ?

    Rupert: Just a moment please.

    Rupert: The payout you received was a 0.04$

    Rupert: And it was already given

    timwilcob: 04 cents no no i just won today 3 .75

    Rupert: What was the tournament name?

    timwilcob: goldbeard ID 56174

    Rupert: I am very sorry but you did not won the tournament

    timwilcob: that's me Timothy 3 ?

    Rupert: Please check the leader bored and you will see it your self

    timwilcob: yes i am looking at it

    Rupert: Just a moment please.

    Rupert: I am sorry

    Rupert: But you are not the board leader

    timwilcob: i am the board leader that is me

    Rupert: Can i have your email?

    timwilcob: timwilcob@hotmail.com

    Rupert: Please check the leader board carefully and you will see that you are not the leader

    timwilcob: regardless ID 56174 Timothy3 tournament winner , i should have something for 2nd third whatever

    timwilcob: ok tell ya what i am new to this casino and you Rupert have just cost them more deposits

    timwilcob: thanks for your time

    Rupert: If you need any further assistance, please do not hesitate to contact us. We will be happy to help anytime!

    DanielG Do you have an answer for this?

  • Hi timwilcob,

    I'll check it out. Personally not too much familiar with the structure of the Slots tournaments.
    Just to make sure I  understand the chat correctly: you were the Tournament Winner?

    Thank you,
    Daniel

  • Yes sir i am.

  • thanks an update i used many channels to confront this issue and it has been resolved.. DanielG I don't think there will be any recent new deposits by me i have to say , possibly in the future , thanks for your thread, and courtesy.

  • Hi Tim,

    Checked again with the CS manager. they cannot find your top spot in the contest. Can you please PM me all the details and screen shots if you have.

    Kind regards,
    Daniel

  • Hi Tim,

    Just got back and was updated that it was solved.

    Kind regards,
    Daniel

  • daniel, hi
    cosmod username, win place casino
    please check on my authorization papers. i sent everything in but still have not received my authorization,all your wonderful help is always appreciated,thx cosmod

  • Hi yveSaintLaurent,

    I'll contact the finance and check, but you can always contact the support and check those things.

    If you can, send the forms you have and the finance will tell you what missing.

    Regarding max cash out: I don't know which ND bonus you used. Usually it's 5 times the bonus amount, but it can be different for specific ND bonuses.

    Kind regards,
    Daniel

  • Hi yveSaintLaurent,

    Got in touch with finance regarding your questions:

    - Players that have non-deposit bonuses are still required to deposit an initial amount (21 USD / 21 EUR ‎depending on their account) before we can enable withdrawals.

    - You can  send documents in your native language as long as they are legible and their ID has the same “characters” so we can verify ‎the document,  we can accept such documents.

    - You can either deposit or send in the documents ‎first, doesn’t matter, as long as when you want to withdraw, you made one deposit and your documents on file and  approved. ‎

    Best regards,
    Daniel

  • I'm not too happy.  I initiated a $1900 withdrawal with Slots Jungle last Friday.  I made my WR playthrough and there was NO max withdrawal amount to my knowledge on this deposit bonus.  So I wait their required 4 days to process my request and received an email this morning telling me that my withdrawal was processed and $500 was being wired to my bank.  They redeposited the remaining $1400 into my account with SJ and I am furious!!  NO explanation...nothing.  I fired off an email to the finance dept but I would sure like to hear from others who have had experience with this casino because it is my first and so far, NOT good.  Under their T&C page on their website, it clearly states that they will process withdrawals up to $3000.....so I do not know where this $500 is coming in to play.  Do we have a casino rep on board here for this casino?  if so, I could sure use some help.  In the meantime, I have gone back in to re-initiate another withdrawal for the $1400 but it ticks me off that they are going to make me wait another 4 business days...plus the bank wire transfer time.  Grrrrrrrrrrrrrrrrrrr        Thanks friends.

  • Congrats on your win, seen other people talking about the same problem with $500 wire a week max and not sure its actually stated in there rules anywhere

    Hope we got a rep on the board to help you out.

  • Yes we do have a Casino Rep for Slots Jungle. Your message should have been posted in the Direct Casino Support thread... a moderator can move it for you... The rep's name is Daniel and he is a very responsive rep. I'm sure he can find out what is going on for you.

    I did have a wdl from Slots Jungle recently, but the amount was only $400 and I had no problems or glitches at all with that cashout.

    Hope this helps... good luck and congrats on your cashout!

    katt

  • Moved it to here as Daniel deals with Slots Jungle and I couldn't find an individual thread for this casino.

    blue

  • If Daniel is the rep for this casino, please assist me with a withdrawal problem I am having with your casino.  I posted the following here at LCB yesterday, in addition to sending virtually the same email to the finance dept at SJ:

    "I'm not too happy.  I initiated a $1900 withdrawal with Slots Jungle last Friday.  I made my WR playthrough and there was NO max withdrawal amount to my knowledge on this deposit bonus.  So I wait their required 4 days to process my request and received an email this morning telling me that my withdrawal was processed and $500 was being wired to my bank.  They redeposited the remaining $1400 into my account with SJ and I am furious!!  NO explanation...nothing.  I fired off an email to the finance dept but I would sure like to hear from others who have had experience with this casino because it is my first and so far, NOT good.  Under their T&C page on their website, it clearly states that they will process withdrawals up to $3000.....so I do not know where this $500 is coming in to play.  Do we have a casino rep on board here for this casino?  if so, I could sure use some help.  In the meantime, I have gone back in to re-initiate another withdrawal for the $1400 but it ticks me off that they are going to make me wait another 4 business days...plus the bank wire transfer time.  Grrrrrrrrrrrrrrrrrrr        Thanks friends."

    Below is the ridiculous response I received back from finance this morning, offers me absolutely NO reasonable explanation as to why they would reduce my withdrawal request down to $500 from $1900.  If this is how SJ treats their loyal players, I will no longer be depositing here and will make sure I share this experience with other forums.

    "Dear Connie,

    Thank you for your email. 

    All withdrawals are paid in installments of up to $3,000. Withdrawals and changes to payment instructions are subject to clearance by our Security Department.

    After you receive your first payment please go to the cashier and make a new request.

    Kind Regards

    Johnny Wilson

    Finance

  • When I moved it over, I notified Daniel about your post.  Please bear in mind he is exceptionally busy.

    Thank you for your patience.

    blue

  • Hi hymacaw,

    I apologize it took me long.

    I'll check with Finance dep for your cashout and make sure that all goes out at once.

    Kind regards,
    Daniel


  • Hi hymacaw,

    I apologize it took me long.

    I'll check with Finance dep for your cashout and make sure that all goes out at once.

    Kind regards,
    Daniel




    Daniel, thank you kindly for responding.  However, can you please assure me that there will NOT be any future problems with my withdrawal requests over $500 because after this initial experience with Slots Jungle, I am very unwilling to deposit & play there ever again.  My username is munrabc  Appreciate you looking in to this.  Also, please note, I did play down some of the funds unfortunately, which is why I despise this ploy they used of only processing a small amount and releasing the remaining funds back into our accounts.  I currently have another WD pending for $600 plus the initial $500 they say is going to be wired.  Please let me know what you find out!
  • Hi,

    From what i've checked the $500 was already wired and that the $600 is pending for tomorrow (no banks today).

    Btw, congratulations on your winnings!!!
    Daniel

  • Very good, thank you Daniel.  However, my question still remains....WHY did they not send the intial $1900 that I requested?  Will this happen again?  And I was not too happy about being forced to pay the wire processing fee twice when I did nothing wrong.  I would still like some explanations please as well as being reassured that this is not going to happen to me again.  I must say that I am extremely disappointed in the lack of customer support that I received from your finance department.  Not only did they not provide any answers to my questions but they failed to even reply to further queries where I was trying to get answers. Just not a good way to keep loyal players very happy in my book.  But I do thank you for following up on this for me.

  • Hello Daniel. my username at Winpalace is colywog and I made a request for $2,000 cashout... that was 10 days ago and I finally get an email today stating they are giving me $500!!!  They put the rest back into my account?!?  Why didn't they release the whole $2,000?  I see that problem was recently addressed, could you help me  Thanks so much!


  • Hello Daniel. my username at Winpalace is colywog and I made a request for $2,000 cashout... that was 10 days ago and I finally get an email today stating they are giving me $500!!!  They put the rest back into my account?!?  Why didn't they release the whole $2,000?  I see that problem was recently addressed, could you help me  Thanks so much!


    That problem/question was NEVER addressed with me either after several attempts to get an answer from finance or Daniel.  I also requested a $2000 withdrawal from Slots Jungle last week and was notified today that only $500 was being wired to my bank although in the history of my transactions, it shows the other $1500 was approved.  I just don't get this group of casinos methods on their withdrawals!  So, good luck with your withdrawals.  I may stop depositing with this group after this last effort to withdraw winnings, just not worth it.
  • i am a weekly depositor at slots jungle.  i have never tried to withdraw but am having second thoughts.  Daniel,  can we please get this sorted out ad get some explanations please.  thanks.  this sounds like the EXACT same scenario over and over with no answers.

  • Hi guys,

    Ive notified Daniel about your questions.

    Zuga

  • To give you guys an update.....I must thank you Zuga, because I don't think this would have happened if this forum didn't step in......

    I was approved for $500 on Monday....it was in my bank 2 days later, today.  I also received an email today stating that the remaining $1,500 has been approved and will be in my bank within the next 5 business days (hopefully it will go through as fast as the $500).

    This has been my first withdrawal, and if they get the rest to me fast, this will probably end up my #1 choice for depositing.

    I have put a lot of money into RTG and I finally got a win worthy of cashing out.....WinPalace....you rock!

  • Newsflash!!!  The $1,500 has been deposited into my account.  Kudos to Winpalace

  • Hello Daniel, I am giving you a fair amount of notice that as of a few monutes ago, I initiated a withdraw for $1200 from Slots Jungle (username munrabc) and now will patiently await the 4 business days you require before sending the funds via wire to my bank.  (playthrough requirements were met) You have still failed to explain to me (and others that have asked) why our withdrawals always end up being processed for LESS than what we submit them for and this best not happen to me again or it will be my very last time depositing and playing at Slots Jungle! I expect the entire $1200 to be processed and submitted for wire transfer, NOT $500, which seems to be the trend with your finance dept.  I do not appreciate this stall tactic they use by placing funds back in our account, hoping we will play them away before submitting a new withdrawal request...VERY sneaky and unprofessional and I refuse to stand for it.  I have many other RTG casinos to choose from who do not treat their players this way and I will simply give them my money.  I am hoping you will read this comment and check on the withdrawal with your finance department and assure me that I will receive what I submitted.  I am trying to be very respectful to you as our rep for Slots Jungle, Daniel, and will certainly give kudos where due when things are done correctly.  But if they are not, I will most certainly take this issue up with Zuga and other moderators because LCB rates Slots Jungle quite highly on their recommended casinos, perhaps that might change in the near future if this casino doesn't make right by their players withdrawal requests.  Thanks so much as always, for your assistance.


  • Hello Daniel, I am giving you a fair amount of notice that as of a few monutes ago, I initiated a withdraw for $1200 from Slots Jungle (username munrabc) and now will patiently await the 4 business days you require before sending the funds via wire to my bank.  (playthrough requirements were met) You have still failed to explain to me (and others that have asked) why our withdrawals always end up being processed for LESS than what we submit them for and this best not happen to me again or it will be my very last time depositing and playing at Slots Jungle! I expect the entire $1200 to be processed and submitted for wire transfer, NOT $500, which seems to be the trend with your finance dept.  I do not appreciate this stall tactic they use by placing funds back in our account, hoping we will play them away before submitting a new withdrawal request...VERY sneaky and unprofessional and I refuse to stand for it.  I have many other RTG casinos to choose from who do not treat their players this way and I will simply give them my money.  I am hoping you will read this comment and check on the withdrawal with your finance department and assure me that I will receive what I submitted.  I am trying to be very respectful to you as our rep for Slots Jungle, Daniel, and will certainly give kudos where due when things are done correctly.  But if they are not, I will most certainly take this issue up with Zuga and other moderators because LCB rates Slots Jungle quite highly on their recommended casinos, perhaps that might change in the near future if this casino doesn't make right by their players withdrawal requests.  Thanks so much as always, for your assistance.
      hello i have also asked the question hoping for some answers.....i deposit enough every week to get my 50 LCB cashback with no delay.....EVERY WEEK......but we still have gotten no answers from daniel about these tactics...... please answer and give us what we deserve.  thanks
  • I'll chase Daniel up to come to this thread.

    blue

  • I also want you to see the reply I received this morning from the finance dept when I alos emailed them the exact same thing that I posted here.  This is absolutely absurd!!  NO WHERE in their terms & conditions could I find that we are to be paid in installments!!!  I don't know what to say about his response!  It sounds to me that they are simply making up their own rules about payouts because it clearly states that wire transfers are allowed UP TO $3000 and NO mention anywhere of being paid in installments.  Daniel....if this is how its going to be every single time we withdraw our winnings from Slots Jungle, I am done playing there....and I deposit a fair amount of money.  (See below the reply from Johhny at finance)

    " Dear ******
    Thank you for your email.

    All withdrawals are paid in installments. Withdrawals and changes to payment
    instructions are subject to clearance by our Security Department.

    After you receive your first payment please go to the cashier and make a new
    request.

    Kind Regards

    Johnny Wilson
    Finance

    -----Original Message-----
    From: [me]
    Sent: Tuesday, August 23, 2011 3:51 AM
    To: sj-finance
    Subject: Re: your SlotsJungle withdrawal request

    Thank you!  I DO expect the entire $1200 to be wired this time, however.  On
    my first withdrawal request (of $2000) a few weeks ago, you only issued a
    $500 wire and placed the remaining funds back in my account, which was NEVER
    explained to me the reason why.  This very same thing has happened to other
    players that I have been made aware of and none of us have ever received
    explanations.  I spoke with our account rep, Daniel, at Latest Casino Bonus'
    (an exclusive online casino forum with thousands of members) at that time,
    who did not know why that happened but assured me that there was no problem
    on my end and that I should not expect any problems with my withdrawals in
    the future.

    Sincerely,
    me

  • Hi Hymacaw and Dabigdog,

    I apologize it took me long to reply.

    Hymacaw : the reason you have received $500 at your previous cashout was since it was on  free chip and that was the maximum winnings for that promotion.
    On your current cash out you will receive the full amount.

    There are certain cases when the amount sent is $500 (or lower than $3k) and that varies from player history in the casino (usually the first withdraw).

    Kind regards,
    Daniel






    Specifically,


  • Hi Hymacaw and Dabigdog,

    I apologize it took me long to reply.

    Hymacaw : the reason you have received $500 at your previous cashout was since it was on  free chip and that was the maximum winnings for that promotion.
    On your current cash out you will receive the full amount.

    There are certain cases when the amount sent is $500 (or lower than $3k) and that varies from player history in the casino (usually the first withdraw).

    Kind regards,
    Daniel

    Specifically,


    Daniel, you are mistaken.  The very first withdrawal request I made for $2000 was NOT on a free chip and I never received an explanation why I was only given $500 to begin with.  I do understand the 2nd withdrawal request being $500 max as it was a birthday chip given to me and I had forgotten I was playing on a free chip when I was doing well on the slots so I will give you that one!  But please, I am talking about the withdrawal request that was approved on July 28th (go back & check my comments on this thread for that time frame) and where I requested $2000 (NO free chip involved).  You did get involved after I initially complained about only receiving $500 but you NEVER gave an explanation....and quite frankly, the explanation you just gave above doesn't really clarify this problem. Are you saying that players who make their FIRST withdrawal will only receive part of the winnings initially and then have to request further withdrawals?  That makes NO sense.  I have NEVER encountered problems receiving my winnings via wire at the other reputable RTG casinos I play at, very cut & dried, no hidden rules or policies and I respect that which is why I play there more frequently.  Slots Jungle is becoming more questionable for me and I am not certain I can trust your finance dept to disburse my withdrawal based on my requested submition, which is why I came here to ask you up front when I initiated the withdraw yesterday.  And then the reply I received from Johhny in finance today only made me more bothered!  Can you understand my frustration?  I do appreciate that you have come here to answer our questions and assist us, truly I do, but I am still not having complete faith in Slots Jungle cash-out process!!  Thank you Daniel.
  • Daniel...I am furious!!!  You assured me 2 days ago that my entire $1200 would be wired to my account and this is the email message I received from finance this morning:

    "Dear munrabc,

    Let me be the first to congratulate you on your winnings!

    I’m happy to report that your withdrawal request has been authorized and $500.00 has been sent to the bank, information you provided on the faxback form you sent in.

    Please allow up to 5 business days for the money to be received into your bank account."

    So they take the wire processing fee out of my initial request of $1200, put $652 back into my account from the $1200 and force me to make another request to withdraw, wait another 4 days PLUS the 4-5 day wire transfer time AND pay another processing fee.  Daniel....I have had it with your casino and I will NEVER play there again.  Zuga....kindly please re-evaluate the high reviews LCB has given Slots Jungle because they are not treating their players fairly and use delay tactics to pay out hoping that they will gamble back their winnings.  I refuse to do business with casinos such as these.

    Daniel, I just went back in to process the remaining amount of my initial $1200 withdrawal and under the circumstances I would appreciate if you could expedite the process as well as having them waive the wire fee because you've already taken enough from me.  WHY WHY WHY are you only paying out in increments of $500 to players who are NOT "first timers"....you refuse to answer that question
    for us on this forum. 

  • Hi,

    Very strange since I've got a message this morning that all the funds were wired to you.

    Let me check,
    Daniel

  • Hi hymacaw,

    I was assured this $500 rule is rather an exception than a rule. However Ill be discussing with Daniel about removing this type of withdrawal increments.

    Zuga


  • Hi,

    Very strange since I've got a message this morning that all the funds were wired to you.

    Let me check,
    Daniel


    Daniel, I just now received an email from finance that my additional request of $652 was approved for wire transfer so if you had something to do with expediting this, I thank you.  But....we shouldn't have to come here & complain each & every time we wish to initiate a withdrawal over the amount of $500, correct?  I also lost $48 in fees during this process which I didn't feel was necessary.  I thought the wire transfer processing fee was supposed to be $35 (according to your website)...what happened to the additional $13?  Still so very confused and insecure here Daniel! 

  • Hi hymacaw,

    This case wasn't finance policy, but my mistake.

    i don't have direct access to player accounts since i work in the marketing company
    I had some previous email from July 31st that mentioned that you have $500/600 in your account and i've sent it to Finance requesting to make sure that this amount is sent, which is what they did.

    I apologize for that.

    The remaining amount was wired.

    Kind regards,
    Daniel





  • Hi,

    Just so that you posted before my previous one: the wire fees were taken on us, but you do have wire fees in your own bank which varies from one bank to another.

    Also, $20 were added to the last wire to cover for this mistake.

    Kind regards,
    Daniel

    P.S, I know that it wasn't handled in the best way, but hope that we solved it in this case and we are trying to improve all the process in general for the future.

  • Thank you Daniel, VERY much appreciated.

  • hello daniel.  my user id is hillsy slots jungle.  i also appreciate you trying to get this sorted out.  the $500 is poor, poor, poor and no way to run a reputable business.  hopefully we can see a change for future withdrawals as stall tactics are not appreciated by steady depositors and seem shady at best.  the reason i posted was, as i checked my credit card statement , i noticed i have been getting charged an extra 4.50 for every hundred dollar deposit i make.  (many deposits)  it is not a charge on my credit cards end,  it is from the processor.  please advise as i was not aware of this.  can i get this as a casino credit perhaps?  thanks again for your help.

  • Hi Daniel..I am very upset with Casion Titan...I'm actually trying to GIVE you my business and customer service was very rude (keeping my on hold for over 30 mins) and unhelpful (didn't give me an answer after keeping me waiting) All I was trying to do was update my address and email and send in whatever documents you need in order for me to make a withdrawl. Most of my business goes to a different casino and I play Titan  occasionally for less amounts but I wanted to switch and make my larger more frequent deposits with you guys and wanted my account in order before I do so...but now after this I'm not so sure I want to make the switch anymore....also, this is not the first time I've had issues with your customer service! Below is a copy of my chat session.


    Cooper: Welcome to Casino Titan, how may I assist you?
    kimhan faulkner: Hello...I need to update my address. I have a current utility bill but have not gotten a new id card yet so my id still has my previous address on it, it that gonna be a problem?
    Cooper: May I have your username?
    kimhan faulkner: satansmuff
    Cooper: One moment please.
    Cooper: Your patience is appreciated, I will be with you shortly.
    kimhan faulkner: i hope so
    kimhan faulkner: ok...if you guys don't want my business i will be happy to take it somewhere else!
    kimhan faulkner: you've kept me waiting long enough to lose $50 while waiting for a simple answer!!!!!
    Cooper: Kimhan i apologize for the delay with have had issues with the system here .to update any detail in the account you will need to send us an email to support@casinotitan.com containing the updated details
    kimhan faulkner: Took you that long to tell me to send an email???!!!!! I had plans on making alot of deposits here and wanted to get my account straight for cashouts if i were lucky enough to make one, but after this...not so sure this is the casino i want to be trusting my money with! Thanks!


    I then followed his instuctions and sent an email 3 TIMES....finally got a reply 20 hours later and still didn't update my account or tell me what documents they need!!!!!

  • Hi satansmuff,

    I apologize for that and i pass this chat to CS manager to check it out.

    From what the rep says it seems that the phone system got stuck and that's why he couldn't reply, but I will check it with them and also regarding your address update.

    Kind regards,
    Daniel

  • I don't believe that excuse for a second...he replied alright, a few times as you can see and it was just to tell me to keep holding!

  • Hi satansmuff,

    I will check this out with CS manager.

    Best regards,
    Daniel

  • That's ok...the longer you guys take to help me the more money your losing in deposits from me. I've steadly been making deposits at my normal casino, the one I wanted to switch over for you guys while waiting for the slightest bit of help for a SIMPLE problem...not even sure I want to make another deposit after all this trouble, plus aside from my own bad experiance I've been asking around and getting really bad reviews for Casino Titan, mostly the same problem...slow and unresponsive customer support and a few others stating extremely slow payouts.

  • hello daniel.  did you get to investigate why i am being charged $4.50 extra on my $100 credit card deposits from the post above?  please advise thanks

  • I'm waiting for a full reply from our finance, but I had a call with them and they said that it has to be on your side: something that related probably to international transactions.

    No matter what, we wouldn't charge you more than the amount that you meant to deposit....

    I still asked to check your account in particular, so i will update you.

  • thanks alot daniel

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Sylvanas
Sylvanas Serbia 27 days ago
221

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Melcb
Melcb 15 days ago
16

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MelissaN
MelissaN Serbia 2 months ago
10

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