hi daniel, i followed the link on the exclusive bonus page here and downloaded the win palace software and put in the code LCBFREE and it said cannot be redeemed at this time. i have never had an acccount at win palace before so i know i'm eligible i was hoping you could help. thank you so much my user name is blndsuga.
I'm a sucker for punishment for sure. I saw this post and thought the casino was possily improving their customer service. But yet again (4th time) sat in the lobby for over 20 minutes with no support answering a simple hello or anything to my queries before I give up....even if i have to say 'hello, is anyone there?' 20 times. Daniel, you don't need to respond to my post as far as helping me out. Frankly the service is so poor I don't want to play at your casino, I just would rather others know because I certainly DON'T recommend it
I just want to say I really like Winpalace casino, made a couple deposits, and have been able to play for hours and hours, definitly got my moneys worth of entertainment. I also like the fact that the bonuses are usually 200% and up, and can be claimed multiple times.
I recommend not to play at winpalace I deposited 25 got it up to 800 went to cash-out sent in the fax form then in a week was told i cant cash out and that they would send me an e-mail telling me why which i never got!!!!
danielq its been awhile since i downloaded the casino I have tried to claim the bonus LCBFREE for along time each time they tell me i did not go through the right affiliat i am sure i did it through LatestCasinoBonuses.com so do you think you could help me (please) username cametoplay
Hi Beans725, Sorry it took me long to reply, needed to get all the details from Winpalace finance. As it is stated, this bonus is restricted to slot games only. By gaining all your winnings on restricted games, such as Blackjack, you broke the terms of the bonus. I apologize that you haven't received an immediate email, it was sent to you the same day, but only today Adriana noticed that it bounced back and resent it to you. Needless to say that your deposit was immediately sent back. Hope I helped to clarify this issue. Kind regards, Daniel P.S: Hi Ziggrott, i'll take care of it and get back to you.
daniel i joined mayflower when you first opened up thru another site before i knew of this site but when i have tried to deposit i have recieved no response or ask questions from your live support i like your casino and would llove a free chp to try again
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