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Last post ago over 1 year by ajcrowe
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  • No avatar normal
    • Started by
      Super Hero
      1199
    • last active 7 months ago
    Hi,

    Regarding the docs: if they say that something missing, then you will need to send it.

    Regarding MB: there is no option to request a withdrawal by MB, even in the system.  Can you use wire, neteller or check?

    Best regards,
    Daniel
  • No avatar normal
    • Replied by
      Jr. Member
      94
    • last active 7 months ago
    Hi Dan
    I did so: I've sent what requested. But I was writing above that in the FB there's written into withdrawal methods  also Mb, I'm sure (GCcasino).
    On the contrary at SJ there's no this method , but only wire and Net. Pls take a look at the FBs , they're similar , but not the same.
    I think they wrote if isn't possible Mb at GC as they 've done for the missing doc.I think we must have correct infos, cause even the withdrawal method can make the difference.I had Neteller , for istance, but I've closed my account, cause they made a great mass 3 times with my money.


    1)SlotJ FB


    2) GoldenCh





    Thanks for your kind attention


  • No avatar normal
    • Replied by
      Super Hero
      1199
    • last active 7 months ago
    Thanks a lot! I will check this out.
  • No avatar normal
    • Replied by
      Super Hero
      1199
    • last active 7 months ago
    Hi Melody,

    It's my mistake.

    The form is correct. You can cashout with MB in Golden Cherry.

    My apologies,
    Daniel
  • Avatar 28875
    • Replied by
      Jr. Member
      51
    • last active about 1 month ago
    Hi Daniel,

    I am a long time player at Win Palace and I was quite disappointed this weekend.  It was my birthday Sunday and I asked live chat for a free chip.  They told me they couldn't give me one.  I mentioned that I have deposited thousands of dollars with your casino and it seemed odd that they wouldn't do it.  The operator told me to hold and came back with a $10 chip.  Now mind you, I appreciate every freebie your casino has given me and I appreciated the $10. 

    My grievance was regarding the email I received today - a birthday bonus of 300% or such.  I wrote the person back and told them I was disappointed and have since removed Win Palace from my computer and they have lost a loyal player.  It may not be alot of money to some, but $500 plus per month deposited is alot to me.  It seemed like a slap in the face.  I'm not asking for anything free, I just wanted to let you know.

    (Jackpot Capital gave me $50 and I haven't deposited there in over a year, Bovada nee Bodog gave me $250 and have not deposited in over a year.)

    Have a good week.

    Nina
  • No avatar normal
    • Replied by
      Super Hero
      1199
    • last active 7 months ago

    Thanks for this post from:

    • Avatar 28875
    Hi Nina,

    Thank you. I will take a look,
    Daniel.

    P.S. Happy Birthday :-)
  • No avatar normal
    • Replied by
      Sr. Member
      403
    • last active 4 months ago

    Thanks for this post from:

    • Avatar 28875
    Daniel I sent you a pm regarding my comps issue.
    But, I would like you to clarify how the group determines whether a player can receive deposit bonuses.

    It appears, based on my experience and the experiences of others; that once you win and request a withdrawal, you are banned from claiming any deposit bonuses. Regardless of whether you remain a loyal depositor.

    Is this true and if so, why are these terms not posted on the casinos websites?

    Thanks
  • No avatar normal
    • Replied by
      Super Hero
      1199
    • last active 7 months ago
    Hi,

    No, it's far from that.

    I'll PM you.

    Best regards,
    Daniel
  • Avatar 28875
    • Replied by
      Jr. Member
      51
    • last active about 1 month ago
    Got it Daniel - thanks for your help
  • No avatar normal
    • Replied by
      Newbie
      4
    • last active about 2 months ago
    golden cherry nice casino but the payout rate sucks i never played at a
    casino and it don't pay this casino percentage rate is horrible.it ate up
    60.00 of my play and all it did was paid me 15.00 then it will take that
    and more.your putting in more than the casino giving back i spinned about
    15-16 times before it paid and when did wasnt near what i put in.
    .i agree with  u other about this casino.
    customer service was great! casino sucks  percentage is not 98.5 it is more like 89.9
  • No avatar normal
    • Replied by
      Newbie
      1
    • last active about 5 years ago
    WinPalace

    Username: Ironlung11


    Daniel,

    I received a withdrawal wire transfer approval early on the 23rd.  Since the funds haven't popped in yet, I went on Live Chat to get an update.  The agent then informed me that a check was sent in the mail instead, taking 10 more business days.  He said they chose this option because it would be "quicker".  I never authorized nor was informed of this ridiculous change.  Please look into it for me.

    Thanks,

    Kev
  • No avatar normal
    • Replied by
      Jr. Member
      94
    • last active 7 months ago
    Hi Dan
    GC a question: I know I can withdrawal a 500 per week, but I don't know which day Golden Cherry pays out. I won there more than 500. Well, after approval I requested my first"trance" of 500 and get it on 25th of january (wednesday)on my Mb account.Now it's gone one week, 7 days, but my second withdrawal is still on pending and reversal status. Why? Thanks for your attention
  • No avatar normal
    • Replied by
      Super Hero
      1199
    • last active 7 months ago
    Hi,

    I'll check that out.

    Btw, i think you can request higher amounts.

    Best regards,
    Daniel
  • No avatar normal
    • Replied by
      Full Member
      149
    • last active about 2 months ago
    Hey Clovers777 - I feel your pain with Golden Cherry, I played  Scary Riches, got the free spins (x4) and won a whopping .18!  I am moving on from them,  I have deposited many times and have NOTHING to show for it. 
  • No avatar normal
    • Replied by
      Jr. Member
      94
    • last active 7 months ago
    Such a strange thing! I found that GC is one of the most serious casinos for RTP and payments. On the other side it's very annoying to cash out a max 500 for week! It's a never ending story!!!
    I'll post another really good run.

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