CLOSED - Slots Jungle / Casino Titan / Winpalace / GoldenCherry / Begado casinos

Here you can post any questions and queries to our Casino Reps.
Headline back 2
227,605
views
950
replies

Currently viewed by

0
members
0
guests
Last post ago about 1 year by ajcrowe
    No avatar normal
    • 74
      thanks given
    • 1131
      thanks received

    Readers of this topic also read:

    Posting to the forums is only allowed for members with active accounts

    Please or register to post.
      • Avatar 1625

        trpschick

          Hero Member
        • offline
        • 90
          thanks given
        • 250
          thanks received
        • Started by
          Hero Member
          772
        • last active about 2 months ago
        Zuga wrote:

        @trpschick

        This group has been on our warning list for quite a long time now : Casino Warnings


        I know that Zuga, I was just making a comment that maybe a "warning" is not strong enough until they change their ways period!
      • No avatar normal

        BMWSTACK

          Sr. Member
        • offline
        • 57
          thanks given
        • 177
          thanks received
        • Replied by
          Sr. Member
          475
        • last active about 2 months ago
        trpschick wrote:

        Zuga wrote:

        @trpschick

        This group has been on our warning list for quite a long time now : Casino Warnings


        I know that Zuga, I was just making a comment that maybe a "warning" is not strong enough until they change their ways period!


        What happened?  I know you used to deposit quite a bit even when they were having issues.  Why do you not like them anymore?
      • Index

        chocolateman

          Super Hero
        • male
        • offline
        removed
        • 451
          thanks given
        • 491
          thanks received
        • Replied by
          Super Hero
          1,133
        • last active 28 days ago
        She woke up and smelled the coffee. Whatever the reason is. I'm glad it was good enough for her to leave those crooks alone.
      • Avatar 1625

        trpschick

          Hero Member
        • offline
        • 90
          thanks given
        • 250
          thanks received
        • Replied by
          Hero Member
          772
        • last active about 2 months ago
        I am still not happy with the $500 dollar thing.  I think that if you win $2000 and you ask for it, you should receive it all.  That's not good business practice in my opinion.  Also, I do not think anyone should be bonus banned or punished just because they are winning.  That left a real bad taste in my mouth. 

        Now, I will say, They must have some new people over there because I have been getting emails from Catherine Dore, who is now the VIP Account Manager.  She has been offering me personal bonuses which I think is a step in the right direction.  She seems to be "on the ball" as far as taking care of player issues and frankly I like her approach in how she handles her customers.  I am going to give them another try since they seem to have new people in place that may just be what they needed.

        We shall see what happens.
      • Index

        chocolateman

          Super Hero
        • male
        • offline
        removed
        • 451
          thanks given
        • 491
          thanks received
        • Replied by
          Super Hero
          1,133
        • last active 28 days ago

        Thanks for this post from:

        • Images
        Don't tell me you going to fall for the okie doke?
      • Images

        Cat50

          Superstar Member
        • female
        • offline

         spin time

        • 3924
          thanks given
        • 2523
          thanks received
        • Replied by
          Superstar Member
          6,128
        • last active 3 hrs ago

        Thanks for this post from:

        • Index
        chocolateman wrote:

        Don't tell me you going to fall for the okie doke?




        I just hope others read this thread and the other complaints about the casino and steer clear. Why invite problems when there are other,good casinos to play at.
      • Index

        chocolateman

          Super Hero
        • male
        • offline
        removed
        • 451
          thanks given
        • 491
          thanks received
        • Replied by
          Super Hero
          1,133
        • last active 28 days ago
        rena35 wrote:

        chocolateman wrote:

        Don't tell me you going to fall for the okie doke?




        I just hope others read this thread and the other complaints about the casino and steer clear. Why invite problems when there are other,good casinos to play at.

        https://www.youtube.com/watch?v=BNr6VHYAbvI
      • Index

        chocolateman

          Super Hero
        • male
        • offline
        removed
        • 451
          thanks given
        • 491
          thanks received
        • Replied by
          Super Hero
          1,133
        • last active 28 days ago
        Complaint by a new player.

        Dear VladXXXXXs,

        I would like to inform you that as per our decision as Finance Department your last withdrawal request was denied and the requested funds were reimbursed to your playable balance as we are reviewing your account.


        This process might take up to 90 business days.


        As soon as we have any updates regarding your account we will inform you via email.


        We are sorry for the inconvenience.

        Sincerely,

        Danielle Huttington
        Finance Department
      • Index

        seculla

          Hero Member
        • male
        • offline
        • 230
          thanks given
        • 209
          thanks received
        • Replied by
          Hero Member
          611
        • last active about 2 months ago
        Hi. I've made withdrawal request at Casino Begado on 3th December. And today is 10th business day and I received this mail:
        Dear Kiril,



        I would like to inform you that as per our decision as Finance Department your last withdrawal request was denied and the requested funds were reimbursed to your playable balance as we are reviewing your account.



        This process might take up to 90 business days.



        As soon as we have any updates regarding your account we will inform you via email.



        We are sorry for the inconvenience.



        Sincerely,



        Benjamin Collins

        I went to chat support and they told me the same, and that they don't have more informations.

        I really think that this is not normal and fair, because they are not approving my withdrawal and don't tell why. Also that period of 90 business day is really funny and really unfair. So can you tell me something about this? 
      • Index

        chocolateman

          Super Hero
        • male
        • offline
        removed
        • 451
          thanks given
        • 491
          thanks received
        • Replied by
          Super Hero
          1,133
        • last active 28 days ago

        Thanks for this post from:

        • Index
        • Images
        Mods, is there's anything you can do to help this young man get his winnings? Also this stunt this group of casinos are pulling needs to STOP. I am so sick of reading time after time of them pulling this on legit players.
      • Index

        blueday

        • admin
        • online
          • 17663
            thanks given
          • 9694
            thanks received
          • Replied by
          • admin19,762
          • online
          I'll message Clara and see if she can help here.
        • Index

          seculla

            Hero Member
          • male
          • offline
          • 230
            thanks given
          • 209
            thanks received
          • Replied by
            Hero Member
            611
          • last active about 2 months ago

          Thanks for this post from:

          • Me
          • Index
          blueday wrote:

          I'll message Clara and see if she can help here.


          I did that blueday. She told me that she will check and she will update me.

          Thank you, I will post here when I get update 
        • Index

          blueday

          • admin
          • online
            • 17663
              thanks given
            • 9694
              thanks received
            • Replied by
            • admin19,762
            • online

            Thanks for this post from:

            • Index
            I just spoke to Clara and she is away this weekend and will get back to this thread/you on Monday.
          • Avatar 1625

            trpschick

              Hero Member
            • offline
            • 90
              thanks given
            • 250
              thanks received
            • Replied by
              Hero Member
              772
            • last active about 2 months ago
            Boy, I swear, it is getting harder and harder to find a legitimate place to play for players from the US.  I have pretty much started playing exclusively at The Club World group of casinos.  I have tried the rival and I really don't care for the software.  Topgame, the same thing. 

            Gosh I wish Microgaming would come back!  They were the best all the way around!
          • Index

            chocolateman

              Super Hero
            • male
            • offline
            removed
            • 451
              thanks given
            • 491
              thanks received
            • Replied by
              Super Hero
              1,133
            • last active 28 days ago
            Yes I miss microgaming too. I wished they were still available for the USA players...

          Live activity feed

          Swipe left or right to see more

          lcb activities in the last 24 hours

          • 30
            new members
          • 504
            members online
          • 9612
            guests online
          • 120
            new posts
          • 1377
            free games played
          Join the club

          Latest forum posts

          Most viewed forum posts

          Join today and start earning rewards

          You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
          S logo
          Select Language
          Search
          Search Results

          Report to moderator

          Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

          Please note that your email address will be revealed to the moderators if you use this

          Submit
          39012170