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Last post ago over 1 year by ajcrowe
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    • Started by
      Super Hero
      1199
    • last active 7 months ago
    Hi kirkoala70,

    The withdrawal time in CasinoTitan is 6 days, so that is ok. Unless there are any special issues, the withdrawals always processed on time.

    Since I'm not casino employee, i can interfere in special cases or when something needs to be corrected, but not with their day to day work.

    I'm sure your withdrawal will be processes on time.

    Best regards,
    Daniel
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    • Replied by
      Full Member
      126
    • last active 1 day ago
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    • Replied by
      Sr.Newbie
      36
    • last active 7 months ago
    Hi daniel..please for mistake I have 2 accounts in golden cherry casino..username  rosalina36 and username rosamunda...please delete account rosamunda and you confirm this? thanks
  • No avatar normal
    • Replied by
      Super Hero
      1199
    • last active 7 months ago
    Hey,

    Rosalina36 is open.

    Have fun!
    Daniel
  • No avatar normal
    • Replied by
      Newbie
      6
    • last active 7 months ago
    i made the wager from a free chip and deposit 40 so i can withdraw 100 (minimum) i made my deposit through moneybookers i made my withdrawal through netteller because they have not MB in my withdrawal list, I waited 10 days and they cancel my withdrawal , i am not able to withdraw through MB , someone from support say that i can choose from my withdrawal list , then tell me that the only way to withdraw is wire transfer . ok i made my withdrawal i inserted my bank account , nr. ... click withdraw and nothing happens money still in my account , i am sure that i can wait for the money 6 weeks . that's why i hate RTG
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    • Replied by
      Super Hero
      1199
    • last active 7 months ago
    Hey,

    I will check, but the payment methods are different from country to country.

    Please PM me your user and I will take a look and give more details.

    Best regards,
    Daniel
  • No avatar normal
    • Replied by
      Newbie
      6
    • last active 7 months ago
    i send you my username.
  • No avatar normal
    • Replied by
      Full Member
      126
    • last active 1 day ago
    hi daniel username in golden cherry kirbi70
    are 4 days that is reversible on withdrawal of my golden cherry .. the conditions in the cashier is that being for 24 hours .. I would like to be paid ... pending and not see my withdrawal ... Policy rival is expected to do to reverse the player but this is not correct ... I expect my payment faster ... thanks dani
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    • Replied by
      Super Hero
      1199
    • last active 7 months ago
    Will check both
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    • Replied by
      Newbie
      14
    • last active 7 months ago
    catalina321 at slots jungle  Got an approval for a withdrawal 4/05. Showed at casino but got no email.After not receiving the wire transfer, by 4/14,talked with support, who said to contact finance.Have send 2 emails * received no response. Called support 4/15 & was told to wait 4 days.Sent another email to finance 4/17 & still no response. Thanks if you can help. Gary
  • No avatar normal
    • Replied by
      Newbie
      14
    • last active 7 months ago
    catalina321 at slots jungle  Got an approval for a withdrawal 4/05. Showed at casino but got no email.After not receiving the wire transfer, by 4/14,talked with support, who said to contact finance.Have send 2 emails * received no response. Called support 4/15 & was told to wait 4 days.Sent another email to finance 4/17 & still no response. Thanks if you can help. Gary
  • No avatar normal
    • Replied by
      Newbie
      6
    • last active 7 months ago
    i send my 3th email to finance@winpalace still no answer !
  • No avatar normal
    • Replied by
      Newbie
      6
    • last active 7 months ago

    Thanks for this post from:

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    Sorry, we were unable to deliver your message to the following address.

    <finance@winpalace.com>:
    Message expired for domain winpalace.com. Remote host said: 452 4.2.2 http://support.google.com/mail/bin/answer.py?answer=6558 dj9si2615105vdc.113 [RCPT_TO]
  • Avatar 1625
    • Replied by
      Hero Member
      776
    • last active 11 days ago
    Daniel ... my username for Slotsjungle is mammag ... I received an email from the finance dept on the 18th of April telling me that all of my docs were approved ... I then requested a cashout and received another email saying that they received my wire transfer request.  As of today the money is still sitting there pending.  I know their terms are UP to 4 business days ... however, if they can take a deposit instantly then they surely should be able to process a withdrawal within 48 hours if they have already approved all of the documentation.  This makes me feel like they are stalling because they either dont have the funds to process the withdrawal or they are waiting hoping that I will play it all back.  At this point I am really not happy since I feel that my withdrawal should have already been processed and in my bank.  I have never had to wait this long for a withdrawal from any casino that I have played with.  I have always been paid within 48 - 72 hours from the time of withdrawal request.  Please look into this and see if you can help to speed this process along.  Thank you
  • No avatar normal
    • Replied by
      Sr.Newbie
      36
    • last active 7 months ago
    dear daniel user in golden cherry rosalina36
    I asked my withdrawal April 28, 2012 ... I have not had the money .. no one responds to email me .. I have sent so many .. I can know when I get my winnings?

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