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Last post ago about 1 year by ajcrowe
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    CLOSED - Slots Jungle / Casino Titan / Winpalace / GoldenCherry / Begado casinos
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        dabigdog

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        • Hero Member721
        • last active 16 days ago
        daniel,  is this post still monitored?.....seems like issues are backing up and we still are getting no answers......we had talked about transparency to explaining issues and you agreed...please advise on the slots jungle VIP level definitions  and the criteria for gettting bonus banned after making one withdrawal? 
      • No avatar a112
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        • Super Hero1,199
        • last active 16 days ago
        Hey Rosalina, .

        need to worry. it goes as usual.  4-5 business days, it's seen in the system and will be handled.

        Congrats on your winnings !
        Daniel



      • No avatar a112
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        • Super Hero1,199
        • last active 16 days ago
        Hey,

        I am monitoring this one, but not all cases are actually a case. For example in the last one, it's all ok. Request accepted in the system and will be handled as usual.


        Regarding the Bonus banns- I'm not informed of the exact criteria, but bonuses are not a must... As a player I also like to get those, but I'm not receiving them from all and each one handles it differently.

        We have brands that have higher amounts, like CasinoTItan, some lower like Winpalace and there is also difference between different players, but eventually it is risky for the casino and I think they have the privilege to decide whether to offer them or not...

        Best regards,
        Daniel
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        doreen lugo

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        • Jr. Member50
        • last active 16 days ago
        hi daniel i recieved my $50 credit winpalace username dorie
        i went to live chat to ask about the playthru requirement
        dorie: my wager requirement should be $50 cashback is x15 Maximum cash out is $500. This is an ongoing promotion so don't forget to keep track of your deposits
        robin: max cash out 500$
        robin: Playthrough Amount
        robin: Required To Redeem
        robin: After Qualified Deposit:  $7,500.00 
        dorie: ? shouldnt my playthru be $750.00
        dorie: ?
        robin: no, because the playthrough on non deposit bonuses is X 40 the worth of the chip

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        mooshie

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        • Newbie14
        • last active about 3 years ago
        Hi Daniel, I wonder if you can help me. It's about GoFish casino and I know it's rival. Can you please find out for me the name of this casino's rep and his email address. Thank you.....
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        zuga

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        "All it takes for evil to prevail is for good people to do nothing "

        Check out our No Deposit Casino and No Deposit Bingo lists.
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        • admin6,421
        • last active 2 hrs ago
        Hi mooshie,

        you can contact their Rep at : dave@betcave.net . However I wouldnt be holding my breath as there have been a lot of payment issues with this group and been on our warning list for quite some time now.

        Zuga
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        mooshie

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        • Newbie14
        • last active about 3 years ago
        Thank you for your reply. Yes I have contacted him thru his email address and now waiting for an answer.
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        ADLWP2

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        • Newbie4
        • last active 22 hrs ago
        Why do Golden Cherry Casino get a 3 and 1/2 stars rating. They are taking there sweet time in paying me, and making many of excuses about the delay.  Really 3 and 1/2 stars.

        ADLWP2
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        ADLWP2

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        Thanks for this post from:

        • Index
        My reaction to Golden Cherry casino was a bit hasty although they were slow paying me I did get it. I Thought that you might  would like to know.

        ADLWP2
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        blueday

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          ADLWP2 wrote:

          My reaction to Golden Cherry casino was a bit hasty although they were slow paying me I did get it. I Thought that you might  would like to know.

          ADLWP2


          Glad you got your withdrawal and thank you for letting us know.

          blue
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          bgirot

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          Danielg
          I have been trying to cash out from slots jungle since July 29th.  My emails are ignored, and when I call they tell me it just takes time to process.  it has been two weeks.  I realize that I was lucky and won my very first time visiting the casino, however, I met all of the playthrough requirements, made a deposit and submitted my paperwork.  I got an email saying my paperwork was accepted and I could withdrawl.
          I really liked playing there, but I cant help but feel like it is a shady operation because of this problem.  I am hoping you can help.
          my username is brandygirot
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          zuga

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          "All it takes for evil to prevail is for good people to do nothing "

          Check out our No Deposit Casino and No Deposit Bingo lists.
          • 8511
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          • admin6,421
          • last active 2 hrs ago

          Thanks for this post from:

          • Index
          I have notified Daniel about your issue.

          Zuga
        • No avatar a112
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          • Super Hero1,199
          • last active 16 days ago
          Hey Bgirot,

          Can you please update me if you have received your winnings?

          Best regards,
          Daniel
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          bgirot

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          Daniel
          I have Not recieved anything.  no emails, nothing.  The last email I got was from Johnny, who told me:

          Dear Brandy,

          Regarding your recent withdrawal request, due to a management decision we have temporarily placed this on hold, as our security department are reviewing all accounts. We will keep you updated with any changes via email.

          Please accept my profuse apologies for the delay.

          Kind Regards
          Johnny Wilson

          I got this email on august 12th.  My casino account is not longer showing the 700.00 withdrawl request as that sat there from the 29th of July until at least the 18th of August.  I appreciate any help you can give regarding this situation.
          thanks so much
          Brandy Girot
        • No avatar a112
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          • Super Hero1,199
          • last active 16 days ago
          Hey,

          No worries that it's not showing since the request is still in place. I assume will go out within 48 h.

          Best regards,
          Daniel

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