Club Gold casino $30 no deposit bonus - No US!

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    Melcb

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        Melcb

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        Club Gold Casino exclusive $30 no deposit bonus

        Amount = $30

        How do players claim the bonus: Sign up from our LINK and use code LCB30. Please contact support if any issues.
        PLEASE NOTE: Players need to have NOT taken any other NDBs as it automatically locks the offer.

        Bonus Code: LCB30

        WR= 50x

        Max Cash out : $75(or currency equivalent)

        Games allowed: Only Slots, Lottery Games, Keno are allowed and contribute 100% towards this promotion. No progressive slots allowed.

        Restricted Countries: Poland, Romania, Greece

        Min $20 $10 deposit needed in order to cashout winnings

        Other terms:

        Please note that with this bonus cannot be used in conjunction with any other free bonus offered by Club Gold Casino
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        pingkaw

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        cocopop3011

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        I registered with site and claimed relevant promotions and deposited. I was so happy when all of a sudden I had the progressive jackpot £554 couldnt believe it and I had only been playing around 2 hours. I was told before depositing that my wagering would be £1500 well I contact live help a while after to be told I had to wager £3000 I wasnt happy but had the money in my account to achieve it, well anyway I kept going till my balance was down to £300 well just under contact live help to see how much I wagered to be told yay I had wagered £3000 but because I had played progressive slots I had to wager another £5000 !!!!!!!!!

        PLEASE READ ALL T&C'S as they false advertise their wagering. They made such a happy day for me a misery
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        Melcb

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        cocopop3011 wrote:

        I registered with site and claimed relevant promotions and deposited. I was so happy when all of a sudden I had the progressive jackpot £554 couldnt believe it and I had only been playing around 2 hours. I was told before depositing that my wagering would be £1500 well I contact live help a while after to be told I had to wager £3000 I wasnt happy but had the money in my account to achieve it, well anyway I kept going till my balance was down to £300 well just under contact live help to see how much I wagered to be told yay I had wagered £3000 but because I had played progressive slots I had to wager another £5000 !!!!!!!!!

        PLEASE READ ALL T&C'S as they false advertise their wagering. They made such a happy day for me a misery


        Sorry to hear this.

        The general rule for all no deposit bonus offers are that  you cannot play the bonus on progressives and that they don not count towards wagering.

        It did say in my original post - No progressives slots allowed
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        cocopop3011

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        Yes I have just seen it says in your post never the less, I made my deposit with live help still there with me and I clearly asked them all rules on wagering and they failed to tell me about the increase if I play progressive. I guess its all a learning curve isnt it.
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        Melcb

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        Its is:) Live chats can be quite clueless sometimes
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        cocopop3011

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        Ive just had a reply from someonone who works at the casino who is forwarding my comments onto the casino manager, which is nice I thought. I will copy what is said onto here once I receive a reply
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        ChuckJane888

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        My account was successfully created for real money, unfortunately, my account was temporarily locked. maybe theres something wrong with the country where I am or my IP. hhmmm
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        cgc

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        cocopop3011 wrote:

        I registered with site and claimed relevant promotions and deposited. I was so happy when all of a sudden I had the progressive jackpot £554 couldnt believe it and I had only been playing around 2 hours. I was told before depositing that my wagering would be £1500 well I contact live help a while after to be told I had to wager £3000 I wasnt happy but had the money in my account to achieve it, well anyway I kept going till my balance was down to £300 well just under contact live help to see how much I wagered to be told yay I had wagered £3000 but because I had played progressive slots I had to wager another £5000 !!!!!!!!!

        PLEASE READ ALL T&C'S as they false advertise their wagering. They made such a happy day for me a misery




        We have checked the gaming account of the player in question and upon receiving our 400% Welcome bonus the player decided to also play our progressive games. This, as indicated on the terms and conditions of the relevant promotion implies the increase of the wagering requirements to 85 times. The link can be found here: http://www.clubgoldcasino.com/promotions/welcome-bonus/terms/.

        The terms of this specific bonus are also indicated in the popup before accepting the bonus. This is an extra step that the casino takes to ensure that the player is aware of the terms before clicking the “accept button”.

        The wagering requirements and the terms, were once again notified to the player when inquired on how much was left to the completion.

        We are very sorry to read that the player is unsatisfied with these terms, however Club Gold makes every effort to ensure that the terms of play are clear at all times.

        As a gesture of good will, the casino will be happy  to offer the player to take advantage of another 400% bonus on her next deposit of 20 or more instead of the 100% daily boost.

        Club Gold Casino
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        cgc

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        cgc wrote:

        cocopop3011 wrote:

        I registered with site and claimed relevant promotions and deposited. I was so happy when all of a sudden I had the progressive jackpot £554 couldnt believe it and I had only been playing around 2 hours. I was told before depositing that my wagering would be £1500 well I contact live help a while after to be told I had to wager £3000 I wasnt happy but had the money in my account to achieve it, well anyway I kept going till my balance was down to £300 well just under contact live help to see how much I wagered to be told yay I had wagered £3000 but because I had played progressive slots I had to wager another £5000 !!!!!!!!!

        PLEASE READ ALL T&C'S as they false advertise their wagering. They made such a happy day for me a misery




        We have checked the gaming account of the player in question and upon receiving our 400% Welcome bonus the player decided to also play our progressive games. This, as indicated on the terms and conditions of the relevant promotion implies the increase of the wagering requirements to 85 times. The link can be found here: http://www.clubgoldcasino.com/promotions/welcome-bonus/terms/.

        The terms of this specific bonus are also indicated in the popup before accepting the bonus. This is an extra step that the casino takes to ensure that the player is aware of the terms before clicking the “accept button”.

        The wagering requirements and the terms, were once again notified to the player when inquired on how much was left to the completion.

        We are very sorry to read that the player is unsatisfied with these terms, however Club Gold makes every effort to ensure that the terms of play are clear at all times.

        As a gesture of good will, the casino will be happy  to offer the player to take advantage of another 400% bonus on her next deposit of 20 or more instead of the 100% daily boost.

        Club Gold Casino


        Jane88,

        Please contact our customer support. They will be able to help you unlock your account.
        http://www.clubgoldcasino.com/247-support/
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        cocopop3011

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        What a joke. Im sorry but I would never deposit on here again. The reply is totally irrelavant. When I spoke to live help the 2nd time after I had won the money on the progressive slot they FAILED to tell me my wagering had been increased and said I only had to wager £3000 it wasnt until I had wagered £3000 then conveniently I was told oh actually you have to wager £5000 another £5000 on top of the £3000. Thank you for the reply but it is totally irrelavnt. The site needs to employ live help staff that actually know what they are talking about. Its a joke. I play on a lot of casino site and spend alot of money on sites that are genuine. Im disappointed to say the least
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        cocopop3011

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        Thanks for the offer but no thanks. Hope my post isnt too harsh
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        cocopop3011

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        oops I meant to say thank you to the original casino rep for looking into it for me I apprecieate it and realise that its not you who has made the finaly outcome
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        Dino CGC

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        cocopop3011 wrote:

        What a joke. Im sorry but I would never deposit on here again. The reply is totally irrelavant. When I spoke to live help the 2nd time after I had won the money on the progressive slot they FAILED to tell me my wagering had been increased and said I only had to wager £3000 it wasnt until I had wagered £3000 then conveniently I was told oh actually you have to wager £5000 another £5000 on top of the £3000. Thank you for the reply but it is totally irrelavnt. The site needs to employ live help staff that actually know what they are talking about. Its a joke. I play on a lot of casino site and spend alot of money on sites that are genuine. Im disappointed to say the least


        Further review of the gaming and the interactions taken place between the player and customer support has been completed which confirms that the player was informed correctly.

        Upon the first chat session request of the player dated 22/07/2012, information of the welcome bonus had been provided confirming that the wagering was in fact 30 times as the player had not played on any progressive games.
        On 23/07/2012, one of our customer support representatives initiated a chat session to update the player on the wagering progress and provide more details. However the player claimed that no assistance had been asked for , and so the chat session ended.
        A third chat session occurred on  24/07/2012 when the player requested assistance regarding the wagering progress and was given the exact amount wagered and that remaining to wager. At this point the wagering requirements of the welcome bonus were still of 30 times as the player had not yet played on any progressive games.

        Lastly, another chat session was requested by the player on 25/072012 regarding the wagering progress and it is only from this day that the player had started playing on progressive games. The player was informed accordingly that the remaining wagering requirements had now increased to 85 times in line with our terms and conditions concerning the welcome bonus. 

        I can truly appreciate the frustration of the player however the full terms were not hidden at any point and were available on the pop up, before accepting the bonus  and on the link provided above for any player to view.

        That said, I would kindly suggest that cocopop3 contacts me via pm to see if there is anything further I can do to provide a more suitable solution.

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