What do you do if you didnt receive the exclusive bonus when signing up?
The most common reasons for not getting the exclusive are:
- you did not sign up from LCB's link. It is always important to clear cookies and your cache first and then click our link to sign up. This is if you want to get our exclusives.
- you country is restricted
- your account is on a bonus ban list. Certain players are flagged not to receive any free bonuses.
Here is what you need to do:
1) You can contact any one of our moderators on the forum. For exclusives it is best to contact the moderator who posted the topic. Remember to give them your casino username.
You can also private message one of them - make sure you have added a subject line and included the casino name and your casino username.
3) The moderator will then contact the casino rep and they will check your account and credit the bonus accordingly.
4) If the bonus is not credited within a few days and you do not hear back from us please send a follow up PM.
If you are not linked to LCB (affiliate) and therefore cannot get our exclusive you will need to perform the following steps: (However I cant guarantee that this will work)
1) Contact support to close your first account
2) Clear your cache & browser history
3) Clean your PC's cookies
4) Most importantly - uninstall the casino software
5) Once then go to the specific casinos review page or forum thread.
6) Click our banner or text link and sign up again
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- Started by
- Melcb
- at Apr 28, 14, 06:21:07 PM
- Admin 6303
- last active 1 day ago
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- Replied by
- jumboscampi
- at Aug 27, 15, 08:38:33 AM
- Full Member 227
- last active 1 year ago
I've tried this before and it just never worked for me. Good luck to the rest of you with it. and thank you latest casino bonuses for all that you do for us. you're one of the best out there!
Leslie -
- Replied by
- jumboscampi
- at Sep 10, 15, 10:07:25 PM
- Full Member 227
- last active 1 year ago
Lately, I've noticed that the WGS type casinos are getting more picky about when they will allow a bonus to be given out to your account.
Apparently, if you take a deposit bonus on your last deposit, they will deny a free chip bonus.
And of course, if you take a free chip bonus, you have to make a deposit before you are allowed another one.
I really don't get why they are saying your are disallowed if your last deposit before a free chip had a deposit bonus used with it. You would think just the fact that you made a deposit at all should be good enough.
Even though, they are my favorite online casinos to play at.
Leslie -
- Replied by
- jumboscampi
- at Oct 25, 15, 12:06:43 PM
- Full Member 227
- last active 1 year ago
Why is it that the WGS online casino, as few as they are, don't give out very many bonuses? Why are there so few of them to begin with? I LOVE those casinos and play them every single day, if not deposit, at least the free tournaments.
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- Replied by
- RosieOM
- at Apr 10, 16, 09:21:35 PM
- Jr. Member 82
- last active 3 years ago
Thank you for the topic and the information. I've run into this many time - I sign up thru the LCB link and then am unable to redeem the exclusive bonus. When I contact live support, they tell me that I should redeem in cashier section (which I've already attempted to do - obviously), and other than that they can't do anything. It's very frustrating!
Anyhow, I will try clearing cache and cookies, etc. next time.
Thanks again! -
- Replied by
- Rusmir Kadri?
- at May 20, 16, 08:06:08 AM
- Newbie 2
- last active 6 years ago
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- Replied by
- 4sure4sure
- at Jun 12, 16, 04:07:19 PM
- Newbie 14
- last active 5 years ago
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- Replied by
- dminaltechno
- at Aug 03, 16, 09:01:21 AM
- Newbie 4
- last active 1 year ago
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- Replied by
- AKQJT
- at Sep 24, 16, 11:41:28 AM
- Super Hero 1196
- last active 1 year ago
i would like to inform you that Mr vegas casino sent me an email after registering telling me that they don t accept players from my country after this they keeped sending me their promotion by mail. And Spinzilla they told me i have to enter my credit card number to get the free chips.
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- Replied by
- Dom Mestayer
- at Feb 03, 17, 09:27:44 AM
- Newbie 5
- last active 6 years ago
Thanks for the post! I had a couple problems with it, now I will try to clear the cookies and such.
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- Replied by
- xxxDEVILxxx
- at Mar 26, 17, 07:59:32 AM
- Full Member 241
- last active 3 years ago
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- Replied by
- WaroftheGods
- at Mar 27, 17, 10:55:30 PM
- Full Member 211
- last active 2 months ago
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- Replied by
- estherdarren
- at Apr 27, 17, 11:15:22 AM
- Newbie 9
- last active 6 years ago
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- Replied by
- bigcrapper
- at May 04, 17, 05:18:30 PM
- Newbie 10
- last active 4 years ago
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- Replied by
- mamagotit
- at Jun 11, 17, 04:19:50 PM
- Full Member 183
- last active 3 years ago
I have ran into this myself and at times it's not an issue with LCB links but the casino itself,they have their own promo/ sign up bonuses.I have found this to be true on bingo sites as well,ty for the post and heads up!
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- Replied by
- Leon21
- at Sep 30, 17, 03:25:55 PM
- Full Member 184
- last active 3 years ago
Hi
I'm not sure if this forum is the right place for this question. But perhaps someone could help or direct me to the approptiate forum.
I'm trying to figure out whether I'm eligible for the $3 Chip Reward for making a first deposit.
I signed up at CASINO EXTREME through LCB. And made my deposit, but not sure how to claim the $3 LCB Chip.
Any Advice would be greatly appreciated.
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- Replied by
- Leon21
- at Sep 30, 17, 03:38:13 PM
- Full Member 184
- last active 3 years ago
I'm a member of several casino's which I regretfully haven't signed up through LCB.
I wasn't aware that you could request your account to be closed and simply create a new account through LCB and then be eligible for LCB Exclusive Bonusses.
I'm definitely going to have to try and do this. I want all my accounts linked to LCB.
Thanks for the step by step instructions.
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- Replied by
- blueday
- at Oct 01, 17, 05:53:19 PM
- Almighty Member 38014
- last active 2 years ago
Leon21 wrote:
Hi
I'm not sure if this forum is the right place for this question. But perhaps someone could help or direct me to the approptiate forum.
I'm trying to figure out whether I'm eligible for the $3 Chip Reward for making a first deposit.
I signed up at CASINO EXTREME through LCB. And made my deposit, but not sure how to claim the $3 LCB Chip.
Any Advice would be greatly appreciated.
Hi Leon21,
I see you managed to figure out how to claim the $3 which you found here - https://lcb.org/casinos/participating.
It does need to be a newly created first account and first deposit made in the last 30 or so days to qualify. You will need to look out for an email confirming you have qualified or a message from me confirming that you have not.
If you need any help or are not sure of anything, feel free to contact me via private message.
Rated:4/ 5
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- Replied by
- Ziad Fawaz
- at Mar 28, 18, 09:12:45 PM
- Newbie 1
- last active 6 years ago
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- Replied by
- Melcb
- at Mar 28, 18, 11:08:31 PM
- Admin 6303
- last active 1 day ago
No deposit bonuses rarely allow you to wager on the table games such as blackjack or Roulette, they usually count 2% towards playthrough.
Here are a list of Roulette bonuses and here are a list of no deposit bonuses. You need to make sure you check and understand the terms before playing.
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- Replied by
- Adam Gill
- at Apr 04, 18, 12:12:53 AM
- Full Member 103
- last active 11 days ago
Often times its just fully not worth the runaround back and forth asking questions waiting for answers all for what is 99% of the time going to get ya nothing anyway.why do they put so much energy into designing ways of stressing people out instead of keeping it simple and sticking to what they say.seen far far too much of it.my gripe for the day..ur welcome:)
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- Replied by
- Guzman Mandy
- at Mar 15, 19, 07:25:15 PM
- Newbie 1
- last active 5 years ago
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- Replied by
- MD Robin Khan
- at Apr 24, 19, 04:08:52 PM
- Newbie 2
- last active 1 day ago
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- Replied by
- Kennit Logan
- at Nov 11, 19, 08:43:57 PM
- Newbie 4
- last active 3 years ago
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- Replied by
- Spydik888
- at Dec 23, 19, 11:11:09 AM
- Newbie 1
- last active 4 years ago
If my country is not on the list when registering? If I choose another country and receive a bonus, I will fully wager it ...)) But they will not let me conclude the bonus, because of the wrong country of my residence when registering the account ...?!
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- Replied by
- Ervin Corn
- at Dec 27, 19, 07:49:01 AM
- Newbie 1
- last active 4 years ago
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- Replied by
- Luka Tsiklauri
- at Dec 29, 19, 05:39:33 AM
- Newbie 2
- last active 4 years ago
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- Replied by
- Rikesh Kayastha
- at Jul 01, 20, 12:56:26 AM
- Full Member 112
- last active 2 months ago
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- Replied by
- ismail1006
- at Sep 15, 20, 07:29:09 PM
- Full Member 102
- last active 6 days ago
Thank you very much for the information, I always check if they accept my country before I register at the casino. I look forward to playing with the future bonuses. good luck
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