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Last post ago almost 3 years by Mouche12
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    • Panda kiss

      Melcb

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      Thanks for this post from:

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      Smart Live casino EXCLUSIVE free spins

      New players only

      Amount: 10 free spins

      Slot: SECRETS OF THE STONE (NetEnt)

      How to claim the bonus: Sign up from our LINK - Bonus will be automatically credited within 24hrs.

      WR: 50x

      Max cashout: £150

      ALLOWED Countries: UK, Germany, Belgium, The Netherlands and Sweden.

      In order to withdrawal players needs to verify their ID

      Min £20 deposit needed in order to cashout winnings.
      Rated:
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      Lesley42

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      Signed up monday just after midnight using the link (cleared cookies).
      Tuesday morning  got woken up by a phonecall from the casino about deposit offers blablabla  Asked about the free spins, the reply was that i must get into contact with online support for it, which i'm not gonna do.
      So link doesn't work.
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      Melcb

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      Lesley42 wrote:

      Signed up monday just after midnight using the link (cleared cookies).
      Tuesday morning  got woken up by a phonecall from the casino about deposit offers blablabla  Asked about the free spins, the reply was that i must get into contact with online support for it, which i'm not gonna do.
      So link doesn't work.


      Hmmmm the link is working. Please PM (private message) me your casino username so I can ask the rep to check your account.
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      SmartLiveCasino

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      Thanks for this post from:

      • Panda kiss
      Lesley42 wrote:

      Signed up monday just after midnight using the link (cleared cookies).
      Tuesday morning  got woken up by a phonecall from the casino about deposit offers blablabla  Asked about the free spins, the reply was that i must get into contact with online support for it, which i'm not gonna do.
      So link doesn't work.


      Hi Lesley42,

      We are sorry to hear that you haven't received the free spins on Secret of the stones.

      I would like to inform you that we have  investigated your account and informed our technical team regarding to the problem. I can assure you that the tracking link on latest casino bonuses was working properly however, due to some other technical issues we were unable to credit your bonus on the next day. I can assure you that this issue has been solved now and one of our experienced member will be in contact with you shortly

      Please accept our apology again.

      Regards
      Smart Live Affiliates
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      Mouche12

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      Live support told me that the promo is over??

      My username is Mouche12. I would have sent the casino rep a PM, but the verification letters fail to show... Thanks for looking into this and happy holidays!
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      Melcb

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      Ok emailed the rep with your username. Thanks for your patience.
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      SmartLiveCasino

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      Melcb wrote:

      Ok emailed the rep with your username. Thanks for your patience.


      Hi mouche12,

      Thanks for the post.

      We have checked your account and please allow us 24hr to credit your bonus. if you don't receive your free spins please let us know so we can check your account asap

      Regards
      Smart Live Affiliates team
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      Mouche12

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      Thank you, I will keep you updated!

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