CLOSED: Unique Casino Exclusive Free Spins

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Last post made 7 years ago by MelissaN
MelissaN
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  • Unique casino - Exclusive free spins

    New players only - No US!

    Amount: 10 free spins on  Sugarpop

    How to claim the bonus: Players need to register through our LINK and free spins will be credited to your account after registration and your account has been verified by phone number/Email.

    WR: 30 x

    Allowed games: slot games only

    Once credited when does the bonus expire: Free Spins bonuses are valid to a limited number of days as announced at the time the bonus is awarded.

    Promo offer expires: 28th Feb 2017

    Restricted Countries from this bonus: Afghanistan, Algeria, American Samoa, Angola, Azerbaijan, Bahrain, Bangladesh, Bhutan, Botswana, Bulgaria, Cameroon, Chad, Curacao, Ivory Coast, Ethiopia, Georgia, Guinea, Hungary, India, Indonesia, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Liberia, Malaysia, Moldova, Morocco, Niger, Nigeria, Pakistan, Philippines, Qatar, Samoa, Seychelles, Slovenia, Somalia, South Georgia, Sudan, Suriname.

    The allowed max bet per spin: 250 coins

    Min deposit needed in order to cash out winnings: No

    Please note: players can cashout only with Bank Wire. 

    Is the bonus cashable: Yes

    Is the ND available on download &/or instant play version: instant play version

    Is No deposit available on mobile: Yes

    Rated:

    3/ 5

  • Thank you, I signed up on the casino under your link and I received my 10 free spins. you have to verify mobile number and your email.

  • sun17 wrote:

    Thank you, I signed up on the casino under your link and I received my 10 free spins. you have to verify mobile number and your email.

    Great! Enjoy and have fun. smiley

  • Thanks

     

  • I just claimed these free spins without problems. Let's see now if I can get some money cheesy

  • i just registered an account here and verified my phone and email. And did not  get  free spins. I asked chat and showed them this link and they said this is wrong information as they don't give free spins when you register.

  • denise007 wrote:

    i just registered an account here and verified my phone and email. And did not get free spins. I asked chat and showed them this link and they said this is wrong information as they don't give free spins when you register.

    Hm! That's strange. You have to be given free spins. Their support is not probably well informed. Please, give me your casino username and we'll contact them to look into it. 

  • works for me

    after you confirm you need to claim it in bonus section

  • I sent my documents for verification process and requesting withdrawal since yesterday but untill now nothing was done. I hope it will be done asap to have trust on the casino.

  • sun17 wrote:

    I sent my documents for verification process and requesting withdrawal since yesterday but untill now nothing was done. I hope it will be done asap to have trust on the casino.

    Please be a little bit more patient. Sometimes it takes more time for the documents to be verified. Please do let us know when you get the winnings. 

  • MelissaN wrote:

    sun17 wrote:

    I sent my documents for verification process and requesting withdrawal since yesterday but untill now nothing was done. I hope it will be done asap to have trust on the casino.

    Please be a little bit more patient. Sometimes it takes more time for the documents to be verified. Please do let us know when you get the winnings. 


      Untill now nothing done. the process of verification is not completed even I sent my ID since thursday. long waiting period for only 54 euros pay out. sick

  • It's weekend maybe that's the reason. Give me your casino username please, we're going to check with the rep.

  • angry

    After long time of waiting, My documents are approved today. But the surprise is that I can not withdraw my winnings (only 54 euros) without deposit like indicated above by melissa (Min deposit needed in order to cash out winnings: No).

    After sending them my complaint, I received this mail :

    "Congratulations on your winnings!

    I'm afraid you cannot withdraw these winnings with Neteller, you'll have to withdraw them with WIRE as you haven't done any deposits with Neteller.

    Thanks for your patience and understanding.

    Best regards,"

    My patience will finished soon  angry.

  • Oh sorry to hear that. We provided the info they told us. I'm going to update the thread. Sorry for the inconvenience. 

  • Hi Sun17,

    Thank you for letting us know, we double check with the casino rep and they confirmed that players can cashout only with Wire Transfer. I've updated the post. You'll get your winnings within 3-5 business days, that's how long it takes for Bank wire. 

    Sorry for the inconvenience. 

  • I think it's scam....  It's very bad to claim exclusive bonus at LCB for a scam casino.

    After depositing with neteller the support said me :

    "I'm afraid there has been a miscommunication at our part which we apologise - the Neteller option is sadly not available even after the deposit.
    The only optin is to withdraw to Wire, I apologise.

    Our agent has had understood our payment part's message wrong, since it is never possible to withdrawl with Neteller as it's not set in the system
    Yes I understand that
    Our apologies for this

    We got the confirmation today, but our agent misunderstood that you could have the option after the Neteller deposit, which was not true
    But it meant that it is not an option in any case.

    "

    hhh.. It's a joke !! they stoled my money !!  It's joke that it's option to deposit and not option to withdraw !! I don't want to send money via wire.. I want my money via neteller. I want my money !!

    sad

    I was scammed before at the rival casino but this time at LCB !!! I can not understand !! Can you help me plz LCB admins ??

  • I know that you want your money, and they should have stated what their withdrawal methods are. I don't know how we can help you with this if their system doesn't support Neteller withdrawals. Anyway, your money will be processed via Bank Wire in 3-5 business days. We're going to notify the rep to post the explanation here.

  • MelissaN wrote:

    I know that you want your money, and they should have stated what their withdrawal methods are. I don't know how we can help you with this if their system doesn't support Neteller withdrawals. Anyway, your money will be processed via Bank Wire in 3-5 business days. We're going to notify the rep to post the explanation here.

    I don't want that I received my money via bank wire. I want my money via Neteller. Why they said to me that If I deposit through Neteller, I will can withdraw via the same method.. It's their mistake and they have to assume their responsibility.I can not undrestand that I can deposit via neteller and I can not withdraw via it. I don't believe them.

    Can you plz melissa tell them to open the neteller method for me to withdraw just my deposit. I don't want my winnings from LCB exclusive bonus. I want that they refund my deposit only. ??

  • Hm! Not sure if this is possible but I've already notified the casino rep. She'll be able to tell you if it is possible to withdraw your money via Neteller. 

  • I hope they accept. If not I will do very nice publicity for them on the net.

  • We've heard back from the casino and they are currently looking into your case. However, there is a statement in their T&C that the money can be withdrawn only by Wire transfer. Please check this out.

    7.2. You can choose between several payment methods under your customer account, in order to deposit money, but you are allowed to withdraw money only by wire transfer. More details on the payment options currently available and any charges associated with them can be found in the FAQ section.

    We'll keep you posted.

  • Thank you melissa. But in addition to that the support said that I can withdraw via neteller if I deposited via it, they asked to me my documents for verification process : ID card or passport, utility bill and the screenshot of the method which I want to receive my money with. why they asked me this document if this method is not available !!
    So, What advice for me ?? I will wait your answer. thanks.

  • Please do wait for the update. Hope they will respond shortly with good news. ;)

  • We've heard back from the casino and they advised you to put a request for withdrawal from your account and the money will be paid out to your Neteller. 

  • MelissaN wrote:

    We've heard back from the casino and they advised you to put a request for withdrawal from your account and the money will be paid out to your Neteller. 


      Thanks melissa.

    How to put a request for withdrawal from my account ?? Only the wire method is available for me ??

  • Please contact the casino and they'll be able to explain. 

  • Ok. thanks

  • Unfortunately this is their reply :

    "Tiia

    2:31 pm  Thank you

    2:32 pm   We have already informed you that you need to request the withdrawal via bank transfer as it is mentioned in our terms and conditions, our affiliates cannot promise you anything else. It is clearly stated 7.2. You can choose between several payment methods under your customer account, in order to deposit money, but you are allowed to withdraw money only by wire transfer."

  •  Plz melissa, can you check again with casino rep ??

  • Dear Sun17,

    You didn't read their T&C and I can't blame the casino for that. It is their good will to allow you to withdraw your winnings in Neteller. It is stated clearly in their T&C the withdrawal method you can use. Please do contact their support and see if something can be done. I haven't heard from the casino rep yet. 

  • I contacted their support hundred times and all their staff know me and no solution until now. They refused to pay me via Neteller or skrill. I don't know what I do !!

  • Hi melissa,

    I received this mail.

    "

    Hi,

    Our payment team has agreed to do one time exception on your withdrawal. You need to request withdrawal via bank transfer and fill in your Neteller ID instead of bank details and they'll do it manually.

    If you have any questions, please do not hesitate to contact us.

    Kind regards,
    Tiia
    Senior Advisor"

     

    I hope it will be OK.

    Thanks melissa.

  • Just I want to inform that I did what they said and I still not received my money since 2 days. It's written that it takes up to 24 hours but not yet until now. I hope it will be done today.

  • Hi,

    I received my money today after great great patience.

    Thank you Melissa.

  • hello

     

    freespins not for me,why??

     

    thanks the fred

  • fredvonnull wrote:

    hello

     

    freespins not for me,why??

     

    thanks the fred

    Please PM me your casino username and we're going to contact the casino to look into it. 

     

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