Go Wild Casino Is A Rough Casino

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    Last post ago almost 8 years by slotmom
    Ththpoochinhat 1

    slotmom

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      • Ththpoochinhat 1

        slotmom

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        Go Wild Casino Is a rough casino Just want to warn everyone
        Here is a conversation with the casino support I had today . I feel you all needed to know . So beware
        You are now chatting with 'Jenavive'
        Jenavive: Hello Sandra

        Sandra Cunningham: Hi I was refering people to your casino

        Sandra Cunningham: and this one posted this replie

        Sandra Cunningham: can you tell me why she is not getting the bonus

        Sandra Cunningham: Here was what support told me Jason: How are you today ? heather baze: HI I have a referral from acct vgwr00015469 heather baze: Sandra Cunningham has refereed you and you would like the free $30. heather baze: and I would like Jason: Heather, can you please tell me your account number ? heather baze: vgwr00093533 Jason: Heather, currently, the best promotion I have for you is an AMAZING 100% bonus up to $100 on your first deposit. heather baze: Awwwwww why? Jason: Because I can see that your referral is not eligible for bonuses\ Jason: I'm really sorry to tell you this heather baze: ok thanks any way Jason: Though, I would be more than happy to credit that great first deposit bonus for you NO BONUS

        Sandra Cunningham: are you there

        Jenavive: I am :0

        Jenavive:

        Sandra Cunningham: why are you not excepting my referrals

        Jenavive: I am just checking what is going on Sandra

        Sandra Cunningham: I also was told you where going to have a affiliate program too and that was quite awhile ago too

        Jenavive: Could you please tell me if this issue was about free $30 bonus or about referral bonus?

        Sandra Cunningham: both

        Jenavive: I am afraid that Jason was right Sandra

        Sandra Cunningham: right for what

        Sandra Cunningham: not giving the bonus

        Sandra Cunningham: or my referrals

        Jenavive: Your friend Heather haven't made any single deposit

        Sandra Cunningham: I took it as both

        Sandra Cunningham: she just signed up right

        Jenavive: So she is not eligible to receive any referral bonus

        Jenavive: About that free $30 bonus...

        Sandra Cunningham: I am the referrie

        Jenavive: That promotion was over few months ago

        Jenavive: I will explain step by step

        Sandra Cunningham: I did not know the bonus was over I have seen it still posted in othere forums

        Jenavive: It is unfortunate situation Sandra

        Jenavive: Forums often does not update their posts for a long time

        Sandra Cunningham: so you are also saying I should not send any more referrals to you right because I will not get any credit for them right

        Jenavive: So what I wanted to say is that free $30 promotion is over and right now we do have that promotion offer Jason gave to your friend

        Sandra Cunningham: Do you have a affiliate program yet

        Jenavive: Now about that referrals

        Jenavive: When you want to invite a friend first thing you need to do is to send us an email with your account number and emails of all the friends you referred to us

        Jenavive: Before they sign up

        Sandra Cunningham: why what is the differance

        Sandra Cunningham: they sign up from my link or I send them to you it is the same

        Sandra Cunningham: no matter what I should get credit for a refferal

        Sandra Cunningham: your just tring not to have to pay me

        Jenavive: You can check everything about referrals on our promotions page

        Sandra Cunningham: this has been going on sence day one

        Jenavive: There you will see Invite A Friend topic

        Sandra Cunningham: So I have not gotten any credit at all right

        Jenavive: Second thing is that every friend you referred to us need to make at least one successful deposit of of $/€/£ 50 minimum and complete at least 50% of the deposit bonus turnover.

        Jenavive: Those are the Terms and Conditions

        Sandra Cunningham: so answer my question

        Sandra Cunningham: either yes or no

        Jenavive: Right now you are not eligible to receive refer a friend bonus

        Sandra Cunningham: And I probley will never get any thing from your casino right

        Jenavive: You will, of course

        Sandra Cunningham: I am not happy with all of this

        Jenavive: :0

        Jenavive:

        Sandra Cunningham: I am felling right now that you are a rough casino

        Jenavive: As I said you can read everything about Invite a Friend in our Promotions page

        Sandra Cunningham: I will post this in my forum about your casino and many more

        Sandra Cunningham: for bad casinos is that what you want

        Jenavive: I am really sorry because of the inconvenience and would like to ask you to understand that we are doing everything due to ours Terms & Conditions

        Jenavive: our*

        Sandra Cunningham: yes and not for the players and forums just for you that is what it is all about right

        Sandra Cunningham: you would not want to make others happy just your selfs

        Jenavive: You need to understand that our players satisfaction is in the first place

        Sandra Cunningham: right you could have fooled me

        Sandra Cunningham: I have never had a microgaming casino ever acted like this befor

        Sandra Cunningham: I have always loved micro casinos till now

        Jenavive: Sandra I do understand how you feel

        Sandra Cunningham: how did you satisfie me or my referrals

        Sandra Cunningham: do you

        Jenavive: That was obvious a misunderstanding

        Sandra Cunningham: now what am I to do with my referral I guess it is to best interest to pull your add because you are not a casino I would recamend to all the players out there

        Sandra Cunningham: I was told to when you get a affiliate program that My referrals would get transfered to it . Now I even dought that

        Sandra Cunningham: so you have nothing eles to say to me

        Sandra Cunningham: So when are you getting affiliate

        Sandra Cunningham: I have asked this about 3 months ago

        Jenavive: About our affiliate program you need to send an email to marketing@gowildgaming.com

        Sandra Cunningham: I have

        Sandra Cunningham: and gotten no where

        Jenavive: Our marketing team is dealing with this

        Sandra Cunningham: I got that answer back then too

        Jenavive: They are the one who can give you the answer

        Sandra Cunningham: tell them to send me a emai I never get any answers

        Jenavive: They will send you an email as soon as they set everything

        Jenavive: I can assure you in that Sandra

        Sandra Cunningham: ya I heard that too awhile ago

        Sandra Cunningham: It is pretty sad the way you folks here are handling all of this

        Sandra Cunningham: sure not a casino I want to chance my money at

        Sandra Cunningham: I will go put all my money into another casino that can be trusted

        Jenavive: http://www.gowildcasino.com/promotions.html

        Jenavive: I want to send you a page where you can get all the info about all of our promotions and about Invite a Friend ...

        Sandra Cunningham: I will list you as a rough casino ty very much and will pull your add and post this in othere forums as many as I can . Have a great day

        Sandra Cunningham: I will start with mine

        Jenavive: I am really sorry because of this misunderstanding and I do hope that in the future we will be the right choice for you and your friends to have some fun

        Sandra Cunningham: and I will deliet your casino from my computor

        Sandra Cunningham: there was no misunderstanding

        Sandra Cunningham: you are only here for yourselfs

        Sandra Cunningham: bye

        Jenavive: Hope that you will change your mind Sandra

        Sandra Cunningham: NEVER

        Sandra Cunningham: you are a unsafe casino

        Sandra Cunningham: there are too many out there to chose from and this one is off my list and hopfuly more will think the same way

        Sandra Cunningham: I am off to post you as no good casino

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