I need some advice with a problem

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    Last post ago over 4 years by gunnylab
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    gunnylab

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        gunnylab

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        Here is what happened.  I have always used my bank debit card to make deposits for my online deposits without a problem until now.  Lately I have made pretty many deposits at the casinos.  Very late last night I went online to make sure everything was ok with my checking account.  I do this every few days.  For the 1st time ever I had a charge on my account that I didnt have anything to do with.  It was for only $39.95.  Except for a few purchases online at amazon I always use a credit card.  Those of u in England might have heard of the place that the charge came from,  It was LEOHELPCC.com.  There is an actual website for this that looks legit.  I dont know if this was caused by a processing error on a deposit to a casino or if somehow I got hacked.  My virus scan was clean this morning.  I received this charge Sunday afternoon when I didnt make a deposit.  My last deposit at an online casino was Saturday.  My problem is I dont know what to do about this and heres why.  With all the stuff going on with the feds in the usa if I ask the bank to investigate this charge I am afraid they will also look at all the deposits I have made to my online casinos. The bank can call the feds if my casino deposits are unearthed. This morning I am cancelling my bank debit card and having a new one issued.  There is a a toll free number to this company that I can call to try and get some information about this.  Do any of u in the usa knowing whats going on with the federal government have and advice on the $39.95 and how to handle it????
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        Feelin froggy

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        Hi gunnylab,

        In my experience, $39.95 is generally some type of membership that will be charged monthly. Usually, the person bought something online and was offered a free trial of some kind. They are enrolled in it automatically because they didn't cancel, read the fine print etc. I know I've bought things online and a voucher will pop up to save cash on the purchase or a free gas card etc.  I would call them and asked how they got your info. Possibly you can receive the money back from them.

        As far as the bank, I highly doubt you'll get in any trouble to dispute the charge with them. The casino deposits are not appearing as casino deposits. If they did, the bank would be in way more trouble than you for allowing them to go through. I really think you're safe and you should pursue getting your money back with them if you can't get it from the company directly.

        Good luck
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        gunnylab

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        I am done with my investigation.  I called the website phone number and made the person use my name and not any info off my card even though I canceled that card this morning.  This guy had my 1 of my email addresses and sure enough there was a charge for $39.95.  The one huge mistake I made was asking what the charge was 4.  The guy said 1 of 2 things. A health and beauty membership or believe this or not a black porn website.  My jaw dropped when I heard that.  Well the bottom line is he was canceling whatever membership it was and my money should be returned to my account within 7 business days.  I then called my bank and told the lady I cancelled my card this morning but the only way I can get the money back was a credit to my card.  The good news is even though my card is cancelled credits are accepted on it but no debits.  This is exactly what I needed.  So now its wait and see.
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        JacobBlack

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        STAND IN THE CORNER AND SCREAM WITH ME!!
                                    
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        Glad to hear that gunny..
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        blueday

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          Glad you got it sorted Gunny but it is very worrying in the first place, seeing as (I assume) you didn't make that deposit/charge to your account.

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          I got the same kind of charge on my debit and had no clue where it came from. After doing a bit of investigation i learned it was from Amazon. I had made a couple purchases through them and some how, somewhere they managed to tack on a membership fee which i canceled asap.

          Lips
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          gunnylab

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          A person would think u fill something out then give your debit or credit card info to buy any membership.  I swear on the bible I didnt fill this out.  I honestly believe it had to have something to do with the processing company when I made a deposit to an online casino.  I did find out from my bank when we make a deposit to an online casino as an example even though we get charged to our accounts right away the casinos dont get the money for 3 to 5 days.  The money stays those days in cyber space.  To get the money the company has to fill something out.  Somebody had to get my debit card info then track down 1 of my email addresses.  Other than online casinos I used my debit card last 4 to 5 months ago online to purchase a sweetner 4 my dad u cant get at stores anymore.  Oh lastly, I did receive an email from LEOHELPCC.com with my cancel information.
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          Lipstick

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          I didn't sign up for anything either! I was like what the hay is going on here. I really don't think it had anything to do with an online casino. The security implemented with banking transactions are tighter than a drum with the encryption programs that are used. They use the same security measures as your online banking.

          You have to think about it, the casino wants to be protected too against any hacker attempts because they are dealing with a lot of transactions. When your credit card transaction is submitted it is scrambled and impossible to decipher. I would say it has to do with something you purchased online with some hidden membership fee.

          Lips
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          gunnylab

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          Lips, thats the thing, its been like 4 to 5 months since I made a purchase online.  It was for $5.30 for a beverage sweentner.  This is why I am totally baffled about this.  So far solving this mess has been easier than I thought but its not over.

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