Need computer help

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    Last post ago almost 4 years by masskat
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    masskat

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        masskat

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        So yesterday my virus software expired and I renewed it..seemed easy enough

        Today I can get on any site other than casinos...have unistalled the virus software and rebooted system and still cannot get on.

        This only applies to casinos..I can get on everything else..

        Not sure what to do now?  anyone a computer person who can help?
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        blueday

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          Which virus software?
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          csjequ

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          I dont think you have a computerproblem......which casino are you trying? more likely a casinoproblem I think.

          I can login to Club World, but not to Onbling and Grand Parker
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          masskat

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          software is Kaspersky

          hmmm ok csjequ..I can't log onto Onbling or LocoPanda
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          masskat

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          your right csjequ..just tried a couple other casinos and I can log in ok- just not onbling or locopanda ..grrrrrr this is getting old and pissing me off
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          masskat

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          1 minute ago

          masskat: I cannot log into your site

          Tom: We are sorry for the inconvenience. Please, try to log in to your account within a few minutes. The system is going through some upgrades at the moment that can cause some difficulties with logging in to your account. It won't take a lot of time

          masskat: it has already taken 3 hours

          masskat: been trying for hours

          Tom: We are really for this inconvenience

          Tom: the upgrade is almost finished

          masskat: this has been going on for weeks..I am not happy with this on and off thing..
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          masskat

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          went from a few minutes to a few hours..lol ..at least he didn't lie this time

          Scott: Thank you for playing at OnBling, my name is Scott. May I have your username and how may I help you?

          masskat: masskat

          masskat: can you tell me realistically when I will be able to log in ? and please don't say in a few minutes since I have been trying for 4 hours

          Scott: We are sorry for the inconvenience. Please, try to log in to your account within a few hours. The system is going through some upgrades at the moment that can cause some difficulties with logging in to your account. It won't take a lot of time

          Scott:

          masskat: it already has taken a lot of time..but whatever
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          masskat

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          apparently it is all of them- Grand Parker, Loco Panda, Onbling that whole group- AGAIN

          Rachel: Welcome to Grand Parker Casino, my name is rachel. May I have your username and how may I help you?

          you: masskat

          you: before I download the casino can you tell me if I will be able to log in?

          Rachel: Hi there

          Rachel: Unfortunately our casino is not available for short period of time.

          Rachel: Our technical department is working on it and we'll be back soon!

          Rachel: I can assure you that this time it will not last long

          Rachel: Please try again in a few hours

          you: ok thanks
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          masskat

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          OnBling 3 hours later

          Tom: Thank you for playing at OnBling, my name is Tom . May I have your username and how may I help you?

          masskat: masskat..still can't log in? what is the status on your end?

          Tom: A few more actions and everything will start working

          masskat: ok thanks
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          masskat

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          Classy Coin automated message on live chat- 2 minutes ago

          You are now chatting with 'Kelly'

          Kelly: Due to maintenance our casino will be unavailable. We sincerely apologize for any inconvenience caused to our players. This update is necessary to guarantee continuous quality graphics, faster navigation and above all the best services that a casino can offer .Please contact us later.
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          masskat

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          and Grand Parker

          Emma: Due to upgrading our casino is unavailable for a short time. We sincerely apologize for any inconvenience caused to our players. This update is necessary to guarantee continuous quality graphics, faster navigation and above all the best services that a casino can offer. This is the reason why you might not be able to connect with your account. We appreciate your patience and thank you for understanding, we expect the update to be over within 24 hrs. Thanks and good luck!
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          masskat

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          Didn't they just have an "update" that had them closed down only a week or so ago for a few days?

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