I don't know, maybe it's just my personal experience. I see that they will use this tactic to get away with or slow your process of paying out or whatever. I withdrew $77 winning from a free chip at Clubplayer casino and this is the conversation I have with livechat.
Thank you for using our LiveChat Service. This is 'Nathan'. How can I help you?
haudaica: hi, would you transfer me to withdrawal department? or if you could help then, no need to transfer
haudaica: acct at club player
haudaica: username is haudaica
Nathan: The withdrawals department is not open on Sundays
Nathan: What can I do for you?
haudaica: just have a question about my withdrawal
haudaica: it's been approved since 2/23/09
haudaica: usually 2 days it will reach my usemywallet acct, but I still don't have it yet
Nathan: That withdrawals was actually canceled
haudaica: why it cancel?
Nathan: The winnings are removed out of the account
Nathan: This because the money was earned from a second redeemed freechip.
haudaica: no sir, that freechip is between deposit
Nathan: Please note that multiples freechips in a row are not allowed.
haudaica: I redeemed that free chip after the deposit
Nathan: It is not, And our withdrawals department already reviewed the account, Sorry.
haudaica: thank you
Once in awhile they will use this tactic
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