Trouble downloading RTG software

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    Last post ago over 9 years by
    Sharonov
    Josh2

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      Know your limits!

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        • Josh2

          LCB Admin

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            Know your limits!

            I hope you enjoy the new site!
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            We received an email from Tracy: "why is that i can never download an rtg casino ? after i put in my email address and then click download it goes really slow and eventually says cannot find server , this happens with EVERY rtg caisno, every other type of software is fine , although i tend to stay clear of microgaming as it slow my computer down terribly, playtech has been the best , thanks"

            Can anyone help with this one as we have no idea...
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            Logjammin

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            Do you have a firewall or somekind of internet security? It could be gettin in the way.
          • No avatar a78
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            Which type of connection you use?
            It happends when user use slow connection - timeout appears cause of low speed.
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            trace

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            hi sniffer again , i have broadband not dial up , sometimes rtg casino pages dont even open properly but get stuck saying 10 items left, the ones that do open properly i cant download , it tries to and then goes to page cant be displayed , ive tried turning off firewall and my virus protection etc
          • No avatar a78
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            Try to add this sites to "Trusted Site" section, if you use Internet Explorer 6.0 or higher...it may help you
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            trace

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            i have tried that sniffer but as they dont http in front it wont do it, thanks anyway
          • No avatar a78
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            If I remember right, by default, RTG casinos try to install themselves to C:\casino\whatever.

            If you're running Vista, this is a huge no-no - it can't (out of the box) be done.

            Simply change the install path to either C:\program files\whatever , or even better C:\users\(vista username)\whatever

            Good luck!

            Edit: almost forgot! try write to support and they will send you a mini version via mail! 
            Just give it a try!
          • No avatar a78
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            Hi sniffer i have the same problem, tried all you listed above but still cannot...please give more info!!!
          • No avatar a78
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            Sniffer wrote:

            Edit: almost forgot! try write to support and they will send you a mini version via mail! 
            Just give it a try!



            It works, I emailed 'em - and the sent me lite version of SW! So it makes sence to email 'em!
          • No avatar a78
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            What is this mini version and what are the differences with the normal version ?
          • No avatar a78
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            I think the mini version is lighter and easier to load without some graphics
          • No avatar a78
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            Try to find similar thread on Casinomeister - as I remember it was the same issue with one of it's members.

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