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Grand Eagle Casino
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- Started by
- nalgenie
- Super Hero 2190
- last active 4 years ago
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- Replied by
- Imagin.ation
- at Dec 30, 09, 08:34:02 PM
- Superstar Member 5026
- last active 5 years ago
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- Replied by
- Dedi1981
- at Dec 30, 09, 08:35:59 PM
- Hero Member 919
- last active 5 years ago
you only can be a member of this casino by invitation via email!!
link http://grandeaglecasino.com/ -
- Replied by
- Imagin.ation
- at Dec 30, 09, 08:37:46 PM
- Superstar Member 5026
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- at Dec 30, 09, 08:40:26 PM
- Super Hero 2190
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- Dedi1981
- at Dec 30, 09, 08:42:23 PM
- Hero Member 919
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yes indeed, 'under review' could takes a couple of months
but if you like the slots games from this casino, you can play some of those at www.partycasino.com -
- Replied by
- PMM2008
- at Dec 30, 09, 08:42:48 PM
- Mighty! Member 3103
- last active 3 years ago
are you serious??
i am sorry...i didnt know it was exclusive. i didnt get an email, actually, i got it by snail mail.
ok...my bad. this is why i never post free chips..
thank god it was a today only post...i would be getting hate mail for days...
Nal: It's all good hun, and I appreciate the post anyways, as does everyone else I am sure.
PMM -
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- at Feb 03, 10, 03:35:42 PM
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I don't think it's fair for a casino to be "selective" without explanation so I tried to get one, here is our correspondence:
The following is a record of your online chat.
General Info
Chat start time Feb 3, 2010 3:01:26 PM EST
Chat end time Feb 3, 2010 3:18:51 PM EST
Duration (actual chatting time) 00:17:25
Operator Lesley Kline
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Lesley Kline '
you: hi i was just chatting and got cut off? i wan to know why some people in u.s.a. can sign up just fine and some of us - like me are under review? i've been under review for a while now...
you: hi, anybody there...
Lesley Kline : As we are a new Casino, currently Lucky Creek Casino is only targeting a specific audience of players.
Lesley Kline : At the moment we are not accepting registrations for players that are not on the invite list.
Lesley Kline : As your account is not on this invite list, it has been placed under review.
Lesley Kline : I assure you that should the casino decide to accept all players, you will receive an e-mail to invite you to play at the casino.
Lesley Kline : I apologize for any inconvenience.
you: the forum for grand eagle casino is confusing because some of us can sign up and some cannot and nobody received a formal invitation
Lesley Kline : its is stated clearly
Lesley Kline : on the terms and conditions
Lesley Kline : sorry
Lesley Kline : you can check if you like
you: lucky creek?
you: i'm already signed up with lucky creek, the problem i'm having is with golden eagle
Lesley Kline : on all the casinos we support there is stated in the terms and conditions that the casino is only by invite
you: so i'm eligible for lucky creek and not golden eagle, how does that work?
Lesley Kline : Gill unfortunately you are not on our invite list
Lesley Kline : No you are not elegible for Lucky creek either
Lesley Kline : Unless you have received an invite from us
Lesley Kline : Gill
you: oh wow
you: how do you decide?
you: what is the criteria you use to decide?
Lesley Kline : I do not decide -
Lesley Kline : As your account is not on this invite list, it has been placed under review
Lesley Kline : I assure you that should the casino decide to accept all players, you will receive an e-mail to invite you to play at the casino
you: there are players on our forum that have never received an invite that sign up with no problem
you: how does the casino YOU work for make its' decision please...
Lesley Kline : Players who are not on our invite list cannot play at ou casino
Lesley Kline : I can assure you
Lesley Kline : It is up to the marketing department
Lesley Kline : not up to us customer care to chose
you: how does the casino that you work for make its' decision to invite, what is the criteria they use - they should make sure its' workers know those details don't you think
you: hi, still there?
Lesley Kline : yes
Lesley Kline : alright
Lesley Kline : let me explain
Lesley Kline : Unfortunately Gill it is not up to us to chose who and who is not invited at the casino - it is up to the marketing department
you: our forum clearly states by some players that they NEVER recieved an invitation and have signed up with no problem, and some of us are under review, i'm not telling you a story..
Lesley Kline : Gill that is called false advertisment dont you think? I can assure you myself
Lesley Kline : whoever is not on our invite list cannot play
Lesley Kline : Gill
Lesley Kline : we are not responsible for false advertisment on our casino
Lesley Kline : unless it is our sites
you: just call me misty, thanks.
Lesley Kline : we do not have any ANY affiliates
Lesley Kline :
Lesley Kline : Misty ok
Lesley Kline : sorry
you: what i am saying to you is that there are players that did not recieve an invite that state they have signed up with no problem, is it your opinion that they aren't being truthful in that statement?
Lesley Kline : I am clearly stating that they are not thruthful - I am a customer service agent and I can assure you that whoever is not on our invite list cannot play
Lesley Kline : It will take up to a few months until the casino will decide to accept all players
Lesley Kline : misty we do not have any any affiliates
you: ok, thanks for the info., just an FYI, i don't think ANY CASINO on our forum have split the players into two categories until now..
Lesley Kline : therefore we do not have anything to do with any false advertisment
Lesley Kline : I am sorry misty?
Lesley Kline : split?
Lesley Kline :
you: yes, meaning some on our forum can sign up and play at your casino, and some of us cannot - therefore we're split.
you: we all share information, it's thousands of us, i believe this is the first time the players have been segregated on joining a casino..
Lesley Kline : oooh I see, but anyway who ever can sign up but then they have to go through us
Lesley Kline : and if we see they are not on invite list
Lesley Kline : we just inform them
Lesley Kline : Misty
Lesley Kline : I am
Lesley Kline : sorry and I do apologize for the inconvenience
you: i don't think it's very nice, im just giving you my opinion, maybe you can suggest they consider changing this rule.
Lesley Kline :
you: thank you for your help!
Lesley Kline : Oh but it will take up to a few months
Lesley Kline : until they decide
Lesley Kline : you are most welcome - pleasure to talk to you
Lesley Kline :
you: i will post this to our forum for informational purposes
Lesley Kline : thanks a lot
you: take care.
Lesley Kline : take care you too
Lesley Kline : wish you a great day
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