hi gang , i just got email from GOLDROCK changing to 21GRAND on WEDthe20th. there will be a 21 n/p on that day only , use the same ID. that you use at gold rock, donot make new( profile) or you will have 2 acounts at same casino . and you could be banned, so remember the 20th.) only, i will be gone on a gam trip , so ill ck it on the 21st. ty josie46 PS. this trip is my birthday presant for the 23rd, ty all gl, josie46
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I have also not received my withdrawal from this casino. I have all the screenshots and proofs.
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- Replied by
- cheetahwind
- at Jan 20, 10, 01:10:14 AM
- Super Hero 1061
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- ladybee43
- at Jan 20, 10, 01:16:52 AM
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This is the email I got.. I understand you need to send an email for the 21 bonus
The countdown started!
From tomorrow on Gold Rock will be 21GrandCasino.
At 12:00 am EST (17:00 GMT) our new casino 21 GrandCasino will go live!
Just log into your current account and you will be upgraded automatically.
No need for a new sign up or any other changes.
As a loyal customer you are eligible for a special treatment.
On Wednesday the 20th just us an e-mail to support@21grandcasino.com with the code
21GC Opening
and you will receive our exclusive promotions and the 21 free chip!
Get ready for an exclusive casino treat and prepare yourself for a classy event.
For further questions and information just send us an e-mail or contact us in our on line chat. -
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- cheetahwind
- at Jan 20, 10, 01:40:00 AM
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- at Jan 20, 10, 02:06:14 AM
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- ladybee43
- at Jan 20, 10, 02:21:17 AM
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Is their a link to the casino.
http://21grandcasino.com/download
If you already have the Gold Rock casino no need to download. It will upgrade automatically is how I understand it. -
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- sweetlummi
- at Jan 20, 10, 09:51:09 AM
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- at Jan 20, 10, 12:21:31 PM
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Please wait for a site operator to respond.
You are now chatting with 'Linda'
Linda: Hello. How may I assist you?
Gina: hello. my user name is xxxxx. Do you know how long until the $21 is credited?
Gina: I sent the email w/ 21GC Opening, as instructed
Gina: I've been holding for 5 minutes now....is anyone home?
Linda: The bonus will be avaliabe in a couple of hours
Linda: Launching a new casino is a very complicated task. I appologize for the delay.
Linda: Sorry for the delay.
Gina: ok.
Gina: its fine -
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Is this the email everyone recieved?
We are proud to announce that this week Gold Rock will become 21 Grand Casino.
From that moment on you will have more promotions, more game fun, more language support and many more surprises. Last but not least 21 GrandCasino will be able to give you the perfect personal treatment to provide you with the best casino experience possible.
It will be very easy for you.
21 GrandCasino goes live on January 20th! On that date existing customers software is automatically upgraded when logging into your current account. You don’t need to do anything differently.
After January 20th you can claim our very special free bonus of $21 to celebrate our 21 Grand Opening. No new sign up, username or password needed. All your account details stay the same and are kept safe and secure.
All you need to do is add our new e-mail address support@21grandcasino.com to your safe mail list in order to receive our newest bonuses and promotions.
Please feel free to ask us any question by mail or in our live chat. Our dedicated and familiar CS team - lead by Julien - will stay at your service at all times, ensuring professional and personal assistance.
Sincerely,
Julien D.
Customer Support Manager
Support@GoldRockCasino.com
International: 1-702-799-9954 -
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- at Jan 20, 10, 08:22:58 PM
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'nothing for me' lol, but I went to live chat ---had to hold for almost 30 mins--gave my userid and email & told them I emailed them the code @ 8:20am & still wasn't there. Asked how long it would be. About 3 mins later---he said 'bonus is now in ur acct. enjoy your stay'
so, yes, contact live support ///they will tc of you. -
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- at Jan 20, 10, 08:57:55 PM
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- at Jan 20, 10, 09:27:30 PM
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Again this was my email...
The countdown started!
From tomorrow on Gold Rock will be 21GrandCasino.
At 12:00 am EST (17:00 GMT) our new casino 21 GrandCasino will go live!
Just log into your current account and you will be upgraded automatically.
No need for a new sign up or any other changes.
As a loyal customer you are eligible for a special treatment.
On Wednesday the 20th just us an e-mail to support@21grandcasino.com with the code
21GC Opening
and you will receive our exclusive promotions and the 21 free chip!
Get ready for an exclusive casino treat and prepare yourself for a classy event.
For further questions and information just send us an e-mail or contact us in our on line chat.
I had to email with the code 21GC opening! If u sent email without this that could be the reason for the delay in your money not being in the account! -
- Replied by
- genenco
- at Jan 20, 10, 10:06:26 PM
- Mighty! Member 3032
- last active 5 years ago
Again this was my email...
The countdown started!
From tomorrow on Gold Rock will be 21GrandCasino.
At 12:00 am EST (17:00 GMT) our new casino 21 GrandCasino will go live!
Just log into your current account and you will be upgraded automatically.
No need for a new sign up or any other changes.
As a loyal customer you are eligible for a special treatment.
On Wednesday the 20th just us an e-mail to support@21grandcasino.com with the code
21GC Opening
and you will receive our exclusive promotions and the 21 free chip!
Get ready for an exclusive casino treat and prepare yourself for a classy event.
For further questions and information just send us an e-mail or contact us in our on line chat.
I had to email with the code 21GC opening! If u sent email without this that could be the reason for the delay in your money not being in the account!
Well, guess I'll be denied as I wasn't a loyal customer
Everything else I did right. -
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- at Jan 20, 10, 10:11:27 PM
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- at Jan 21, 10, 10:51:50 AM
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- last active 6 years ago
I got mine through live chat late last night.
I met the wagering requirements and still have 750$.
It's too bad there's only a 50$ max cashout.
Anyway, I tried to withdraw but none of the withdrawl options seem to be working?
A message comes up for check, echeck, ewallet-"due to certain withdrawl limits, this method is not available at the moment"-anyone know what this is about?
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