BEWARE OF LUCKY18CASINO

Please beware of this  Lucky18Casino, they sent me an email today stating thay i could have 10 free no deposit bonuses, so i signed up, and tried to redeem the first bonus and it would not work,I tried the others and guess what, surprise surprise none of them worked, so i tried the free phone number they had for the uk, and guess what ? it did not work either, so i contcated live chat and spoke to Lisa, very nice person but said that these free chips had all gone,( I only just got the email )so she transferred me to her boss/supervisor, SEBASTIAN who after some discussion said I could not have any free chips, BUT IF I MADE A DEPOSIT HE WOULD GIVE ME A FREE CHIP.
HE Was very rude and tried to speak over me and he ended up shouting,So i told him to shove his casino up his A***.
This email was obviousley sent to get lots of new members to join with the promise of all these free chips, and when they join the casino dont keep their word,and try to get you to deposit.....SO PLEASE BE AWARE OF THIS CASINO...LUCKY18CASINO, LUCKY18CASINO,LUCKY18CASINO,...and pass this on to your friends.

Regarding the complaint presented by ‘billyeadie’.

For Christmas, Lucky18 Casino granted its players free money with ten unique coupons. These codes could be redeemed only once by ten players at 20:00 (central time).  Consequently, each coupon could be used only one time by no more than one player. Once redeemed, the coupon would be voided.

The complainant contacted us by chat hours later and after all ten coupons were already used and voided.  Our representative, kindly and repetitively, explained the situation to him for a considerable period of time, however, he refused to accept the casino’s policy regarding the free money offered. As he requested, he was immediately contacted on the phone by a manager, who exhaustively explained to him what was stated before and who was exposed to threats and unacceptable vocabulary during the whole conversation, very similar to the vocabulary used on his post in this forum (above).

As all the independent reviews show, Lucky18 Casino has never broke a compromise with any player, a fact that makes us proud of being one of the leading casinos in the industry due to our payout rate, no-max cashout, massive $1800 welcome bonus, and our incomparable multilingual 24/7 service department.

We will keep delivering more free money and coupons to increase our player’s possibilities to win; because that’s what we do – we care.

Sincerely,
Lucky18 Casino

www.lucky18casino.com
You don’t need Santa this Christmas, we’re giving the bonuses.
This Christmas get a $2009 bonus – Get rich!

can you give answer to my question pls..1:if no deposit bonus code dosent work why u sending to all your players same email(same nd bonus code)..2:when u send these email why you want we to call from your free phone number(free just usa).as you know that you ve got live support..i hope you ll give answer when you find nice excuse..i m turkish and your casino s not clever than me..

Please note all latestcasinobonus members, that I swear that nothing which that casino rep said about me is truithfull.
also they are at it again admitting their mistake, i have just received another email from them again offering the same 10 no deposit code, and in the email they say they are offering them again due to LAST NIGHTS MISTAKE, anyone wants any proof of this 2nd email,let me know and i will forward it to you by email, and again guess what none of these codes work.
A bad lot.
They say they have never broke a compromise to a customer, but i am afraid they have for a good few potential customers....

if u are not live in usa dont call them just have a live chat...

can you give answer to my question pls..1:if no deposit bonus code dosent work why u sending to all your players same email(same nd bonus code)..2:when u send these email why you want we to call from your free phone number(free just usa).as you know that you ve got live support..i hope you ll give answer when you find nice excuse..i m turkish and your casino s not clever than me..
[/quote]


Dear Player,

As we stated before: For Christmas, Lucky18 Casino granted its players free money with ten unique coupons. These codes could be redeemed only once by ten players at 20:00 (central time).  Consequently, each coupon could be used only one time by no more than one player. Once redeemed, the coupon would be voided.

All the coupons did work, but they were redeemed and voided by the first ten players who took them.

In regards to your second question; if you experience any problem in dialing from Turkey to our US free support department phone number, you are more than welcome to contact us by chat and ask to call you back.

Thanks for your concern.  

Sincerely,

Lucky18 Casino

www.lucky18casino.com
You don’t need Santa this Christmas, we’re giving the bonuses.
This Christmas get a $2009 bonus – Get rich!

who s these players can u prove it? who is these 10 lucky players..your casino players can think anytime s not true..if you want to give present to your costomers you have to give  all your players ..you have to share ..dosent matter i couldnt get nothing no problem..but business must be like this...honest business..nice bussines..trust business..even if first 10 lucky players win these bonus i m sure they been very happy but you cant make believe another your players..what can u do then?you can do share  with your another players..why your another players cant get nothing,what for ?  i think you understand me very well..anyway i say u just terry cristhmas  ..  i live u.k

We never stated that we did not make a mistake. We limited ourselves to point out what happened with ‘billyeadie’, he did not accept the free money coupon policy and adopted an inflexible posture, we even try to make it up to him.  We reaffirm our position regarding that player.

We understand that forum members play an essential role in the gaming industry, but in this particular circumstance the player approached the casino as an inquisitor and by using a language that no one in this forum or our casino uses.  Additionally, as was mentioned before, he threatened us by stating that he will spread the word about this misunderstanding, a fact that does not bother us at all. We recognized the slip and our moral capabilities do not allow us to hide it, on the contrary, we fixed it immediately.

We will keep on taking care of our players as we have done until now, with the same level of professionalism and honesty.

We invite all the forum members to try out our casino. We have the strong conviction that our excellence and the passion we have for serving will be recognized and highlighted. 

Finally, we are not interested in any senseless rhetorical war and with this we seal the matter.

Sincerely,

Lucky18 Casino

PS - We will make public the players that have redeeemed the ten free money coupons by a general email as we have always done.



www.lucky18casino.com

You don’t need Santa this Christmas, we’re giving the bonuses.
This Christmas get a $2009 bonus – Get rich!

I will not rise to the bait, by making any further comment.

The End 

i told u   and never mind i m not hungry for nd bonus and i dont need aswell..i played many casinos and i make always deposit but if i trust them..your businnes s not easy business,you have to make love to your casino ..1 you have to give them trust,and i want learn why all usa casinos usually in malta,for less pay tax  and  dosent have to prove nothing..all casinos gives adverts about last big  winners..and very very big money..who re these people ,is it true or lie..if u ask me i dont believe it,why you dont come to u.k for open this business,ofcourse you cant coz you have to prove it..thats why i tell all my friends about u.k casinos is honest casinos...this comment s not about your casino personality,i m talking all usa casinos not just your casino.,why ladbrokers,coral and williams hill allways top list..did u think..coz these people gave trust their costomers and they let them to win,coral company they gave to all costomers total £30.000.000,it means to many people win from roulette,you know why coz they didnt fixed the theirs game machine,ofcourse ssome people lots many but some people win,this s gambling you can lose,u can win  but,but  not allways not 1 years not 2 years..i repeat again about i m not talking about your casino,this s general about all usa casino,i lost to much money.,never mind i couldnt get even 1p from usa casinos..they re like bank,money in but not out  ,and i tell all my friends from here ,specially dont play at englishharbour and sisters casino and golden casino,online vegas casino,never touch,anyway,i dont say nothing about lucky18 casino,i dont know u and i didt make deposit,you give trust to your costomers ,if i see that you r really good and nice casino,i make deposit then..i m members your casino but i ll not give u my user name..for by nowi ll just watch your casino ..thanks

I to received the email. But I understood that only 10 people would be lucky enough to redeem. When I tried they had already been redeemed. I really was not expecting to be one of the lucky ones. I all depended on if I happened to be online when the email went out. and I was not. I appreciated the fact that they made the offer and the nd coupons were big ones I hope the ones who did get them won big. I do not think it was a scam but please remember to read the entire email before complaining.

I personally have deposited over $100 at this casino without claiming a single bonus because they were always small deposits (not enough to qualify for a bonus since the minimum is $30 to claim a coupon).  I asked Live Help one day since I had put in almost $125 at the time without claiming a single bonus if there was a free chip I might qualify for and I was told I get nothing.  Don't get me wrong...I have heard very good things about this casino being a trustworthy place however...I have made deposits at other casinos and got a 200% bonus and a free chip a few days later for a $25 deposit.  From this place I got nothing for alot more of my money and no bonus claims along the way.  Just a bite to chew on.

yes u re right and do you think nobody s winning nothing..!!!allways casinos winning ,why we re playing then?

I just wanted to make one comment over this whole situation. I used have a restaurant business and learned a lot.  I sometime had to loose some $ to satisfy customers but was not upset because I believe that they would come back for good services and they usually did come back.I can understand all the terms and requirement each casino come up with but this situation made me laugh(sorry). I mean for  over $10... why couldn't casino just give to him as a gift? why someone gets it and someone don't? that's just not fair. This casino could lost just  $10 but now lost more than /$10 customers which includes me.I am very disappointed in this casino.I will never, ever sign up for it.This forum is the place we all share our thought  and information so billyeadie did just that.

thank u very much and we r lcb member,we r allways together..thank for all lcb members

I just thought you all had a right to know what this casino were up to, hopefully you have not been duped into depositing.

Good Luck to all of you

POST REMOVED, member sent a warning...

OMG

Yeah not good.  I've reported that post to the mod.  It really isnt appropriate.

blue

I have also,                  I think he may be a little drunk ?           



                                maybe he has always been a LITTLE DRUNK

OMG ::) >:( >:(  >:( >:( >:( >:( >:( >:( I won't tolerate that kind of language from anyone, from anywhere!!! what kind of person are you to use such a faulty words to me and others? who do you think you are to tell me i m wrong! do not calling me names. If you have no life please go find something else to do other than embarrass yourself please!!!

I have sent a message to Zuga regarding that member, i have also listed a poll against him

common you guys, fighting about a lousy ten dollars that even not yours?

bonuses will come again, just be patient.

and please... if you have a bonus nd, read it carefully. 

Dedi198, first of all, I have never intend to fight over any n/d money to any casinos and have no desire to do so. I just made one comment since this forum is supposed to be sharing thoughts and information to help each other like friends. Friends do not criticize  OR judge each other especially with foul languages to embarrass each other...

yes i understand that and you are right about helping each others. just remember that you read carefully if you receive an email with bonuses. its prevent wrong ideas and conflict with other people because we all have different opinion about several things.
like winall7, he has an other opinion about it but he had no right to call names.
we all have manners 

Dedi1981, PLEASE READ THIS TOPIC FROM THE BEGGING THEN YOU WILL SEE THAT I WAS NOT THE ONE WHO RECEIVED THE EMAIL SO I DON'T KNOW THE RULES OR WHAT BUT AFTER I READ THE TOPIC AND JUST MADE COMMENT TO SHARE THE THOUGHT. I DO NOT WANT FREE MONEY FROM THEM OR INTENTION TO DO SO SO PLEASE UNDERSTAND THAT I WAS NOT THE ONE WHO STARTED THIS TOPIC AND RECEIVED THE EMAIL.YOU CALL WINALL7 SHARED THE THOUGHTS? NO I DON'T BELIEVE SO. HE BASICALLY CRITIZED OTHERS AND CALLING NAMES HE EVEN TRY TO MAKE ME STUPID WITH MY PREVIOUS BUSINESS THAT I OWNED WHICH HE SHOULD NEVER, EVER MADE IT SEEMS THAT I WAS NOTHING...

Dedi1981,

if I could explain, this whole issue has nothing to do with any 10 dollars, its to do with a casino sending emails to people saying that they could have 10 free no deposit bonuses, and when they went to the casino and signed up they were told that sorry the bonuses have all gone, (only 20 got them, supposedly), but the email had no mention of only 20 gets the bonuses,(then after being told that they were getting no bonuses), the casino Supervisor said, But if you make a deposit i will give you a bonus.
So make out of that what you will, but i think they just wanted people to deposit.....
(Just what I think)
And by the way no one mentioned anything to  winALL7  about anything, he just appeared, abusing everyone with his bad language, and miss spelling, I mean he called me a Bas***d,,What do you think of that......not very nice ehh.
anyway good luck to you i hope you win lots.

I also^played at lucky 18 casino... i really have nothing to say about free chips but i must say i found that i couldnt win at all but in free play mode i was playing the same bets like 2 or 1 dollar just to check it out and well i was winning like crazy them i switched back to real play mode and again i wasnt winning anything i even hit a bonus on one of thier new slots on a 2 dollar bet and won 10 bucks i was floored i like the games they have but i would definitly stay away from this one i deposited 120 and really i didnt even get up 20 bucks real sad considering!!! oh well and to bill guy... I know excatly what your saying if a casino offers u a free play they should honor it and i really think that only giving this promo to 10 people is pretty stupid how do we know anybody got anything was there a winners list!! anywhooo happy holidays all!!!

YES...Beware of Lucky18casino!!! The owners were arrested a couple days ago. U can read my post about it here:  https://lcb.org/onlinecasinobonusforum/casinos/
It is listed as Lucky18 casino owners arrested.

Interesting. I have dowloaded the casino, never knew of the little "Chickensh*t" games they play.

I prefer C33 and a few othes, this one is not welcome. There's more that'll make me happy.

i dont know what exactly these guys are proven off by authorities, but i gues they maybe used the casino as money laundering machine.

anyway, as they were brand new i played a 10$nd bonus with them. cashed out 250$ from it. it took a while as they only offered wiretransfer for withdrawals but their cs etc was really professional.

i didnt play there again because of their poor selection of withdrawal methods.

so i cant say anything bad about this place..

but who knows whats the real purpose of many so called casino operations

cheers

coxwel