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    Last post ago over 3 years by chillymellow
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      jodiisgreat

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      'You must be the change you want to see in this world.'
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      • Sr. Member495
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      Cleo's 'No Deposit Bonus'
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          jodiisgreat

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          'You must be the change you want to see in this world.'
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          Thanks for this post from:

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          Hey guys, there is a supposed 'NDB' there for $100, but in the T&C it states you must be a first time depositor to qualify....  Here is my livechat script, hopefully some of you can benefit as well!!!

          BeatrizHello. How may I help you?

          me: hi beatriz, i'm a little disappointed!

          i have deposited a lot of $ with you all, and i just noticed that you are offering a $100 bonus for NEW players who deposit $20....

          all of your no deposit bonuses are always available for everyone, which is nice, but what about the loyal depositors?

          Beatrizbut we have a 250% bonus on purchases

          cleosvipro…/terms_250_valentine.html

          me: but that would still only be $70, how is that fair when i have deposited regularly with you all for a long time?

          Beatrizbesides, you have 10free today

          one moment that i'll assign that to you

          me: awesome!

          thanks i appreciate it.

          BeatrizThe bonus has been activated into your account. Have fun!

          me: ty!

          Beatrizyou're welcome
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          jkcbaby

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          so how did u get the 10free was it posted somewhere or they gave to u?
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          jodiisgreat

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          Just something they gave to me probably because I'm a depositor and I politely stated my opinion....  Maybe just something other forum members want to try if they have deposited in the past...
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          chillymellow

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          ...chillymellow...
          My turn to play bingo!
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          • Mighty! Member3,586
          • last active 11 days ago
          they have sent out an email to new users with the promo AND a much better explanation of the terms of this deposit bonus.  to me, they've done nothing more than most casinos, offering a free $100 bonus that you can't have until you deposit.  but other casinos are usually giving you some freespins after you retrieve your deposit bonus so that you feel a little better.

          Now, you aren't actually making a deposit.  You are buying SPREE credits and can redeem them for merchandise.  So, maybe it is a "no deposit" bonus after all.  lol

          NOTE the withdrawal limit on this bonus as well!



          DearX,
          Take advantage of Cleos amazing offer and make a purchase of $20 and receive a 500% bonus on your first purchase.
          How to you claim your Valentine`s Bonus:
          Login to the Cleos VIP Room lobby and click on the CASHIER button.
          Click the AMOUNT box and write the amount of 20.
          Enter the exclusive promo code CUPID in the PROMO CODE box and click CONTINUE
          Complete the purchase
          Your balance will be instantly credited with your purchase plus 500% bonus, so you will have $120 to play with courtesy of Cleos.
          Please keep in mind that the maximum cash out for this promotion will be $120.
          This promotion is valid from the 13th to the 18th of February 2013
          If you have any queries , please don't hesitate to contact us at support@cleosviproom.com
          Best of Luck,
          VIRTUAL SPREE Marketing
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          barbiedoll2167

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          jodiisgreat wrote:

          Just something they gave to me probably because I'm a depositor and I politely stated my opinion....  Maybe just something other forum members want to try if they have deposited in the past...


          Hey jodiiesgreat!

          Thanks. I tried but, no go, and not that I didn't try! He told me that they will be sending out an email real soon in regards to a special bonus just for us depositors. I asked him when but, all he said was that I should be getting it soon So, keep an eye out for any emails from them. Best of luck to ya!
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          cahasty

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          yeah i too have spent alot of money here, and i am feeling a little abused by cleos, just  feel like they could do a little more for people that have spent money, love the games just really dont like how they have treated me been trying to cash out since feb 2nd and it is still pending, tried to cashout  small win a couple of weeks ago did the same thing so i cancelled it just so  i could play again, just seems like if they want you to keep spending your money there they would process your payouts a little faster cause i want to play but cant until its processed,  so i just keep waiting and waiting
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          westshell

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          Yes here is what they did to me. Jan. 30 I hit a royal flush bet max of .50 (2.50 total) and payout was 4000 coins. Should have paid me $2000.00 but only gave me about 750.00. I have contacted live support twice and still nothing is being done
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          barbiedoll2167

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          If there is a telephone number to call, I would try that. I haven't won/cashed-out at Cleo's but, I know with other casino's, trying to contact them by email is a complete waste of time and effort because they NEVER respond and Live Chat, they are worthless. if you ask me, they act like the money is coming out of there pocket. They never want to give you anything. Seems like they will do or say anything NOT to give you whatever your have coming to you. Best of luck to both of you!! Hope you get it!!!

          P.S. There is another no deposit posting for Cleo's VIP Room in this same section. Scroll down towards the bottom of the page to find it, last posting was Feb. 8th. There's a few members who have posted about their winning and cash outs. Hopefully you can find some useful information.
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          jodiisgreat

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          'You must be the change you want to see in this world.'
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          • Sr. Member495
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          Hmmm, seems what I have read on this forum was generally positive on the payout procedures, anybody else having a negative experience?
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          Jarod1231

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          If you go to http://www.cleosviproom.com/howtowin.html it says "Participants can email support@cleosviproom.com with a link to their favorite product from VIRTUALSPREE.com online store and get $2 in Free Game Chips." ... I did this and then contacted live support to ask how long it would take.... this is the response... was thinking about depositing there... but not after this

          -
          BeatrizHello Jarod. How may I help you?

          Jarod I saw on your website I can email support with a link to virtualspree.com and you'll give me $2 free... just emailed support... how long will it take?

          Beatrizsorry but we do not have that promotion

          Jarod http://www.cleosviproom.com/howtowin.html << under the first paragraph #5

          Beatrizwe need to check if that is available, so i'll be answering your email with the information

          Jarod Check if its available? I'm sorry but its on your website and doesn't say it ever expires... how can it not be available? thats kinda unprofessional if you ask me

          BeatrizJarod, the virtual spree area is off today and we don't have that bonus on our system, that is why i need to ask wether it's an actual promo or what

          Jarod Alright I guess I'll just wait.. don't really see how you cant tell if its a real promo when I'm referencing your own website to you but whatever

          Beatrizwe do not put promos online, there is an area in charge of that, and my boss haven't told me anything about this that is why i need to that's why i need to contact them
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          jodiisgreat

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          'You must be the change you want to see in this world.'
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          Hmmmm....  Sounds kind of shady....  Maybe I will rethink that deposit i was about to make...
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          njflee99

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          Thanks for this post from:

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          check the fb page,,,code is APES17    new game,  good luck
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          jodiisgreat

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          'You must be the change you want to see in this world.'
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          Got it!  Thanks!
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          rick oliver

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          • Sr. Member270
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          i`ve tried to find out what you need to cash out and live chat gives me an address to go to i can not open it cause i have trend micro security and it will not let me go to chat they say go to web site can anybody tell me what docs i need i`ll scan them and e-mail them  thanks people
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          chillymellow

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          ...chillymellow...
          My turn to play bingo!
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          Here you go- remember scan in color!

          In order to process your transaction and for security reasons we need the following information:

          A scanned copy of your driver´s license or official ID photo.
          A scanned copy of all credit cards used on your CLEOS VIP ROOM account (if you have used any credit cards for your purchases).
          A scanned copy of a recent utility bill or official mail that contains your name and address as registered on your CLEOS VIP ROOM account.
          A scanned copy of the following documents linked below:
          http://www.docs.cleosviproom.com/AuthorizationCLEOSVIPROOM.pdf
          http://www.docs.cleosviproom.com/W9.pdf

          (You need to print, complete and send them back to us)

          Please send all this information to support@cleosviproom.com or through fax at: 1-(302)-295-2884
          * If you have already sent us these required documents to this e-mail, please ignore this request.
          Please notice that we will start processing your payout in the next 24 hours. The complete process takes between 5 to 12 days after receiving all the required documentation.

          Should you have any queries or would like to contact us, please do so via support@cleosviproom.com and our friendly customer service team will assist you.


          Regards,
          CLEOS VIP ROOM Marketing

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