Free $15 for existing members!(Old Chicago is now Luxury casino)

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    Last post ago over 7 years by erin j
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      • Avatar 4077
        • Started by
          Hero Member
          901
        • last active about 2 months ago
        Old Chicago casino has a new look and a brand new name : Luxury Casino
        it is a Microgaming casino

        they will give the existing members an amount of $15 if you on their guest list!!
        they have send you an email about this!

        but for new members they will give you free $10 for signing up

        good luck!
      • No avatar normal
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          212
        • last active 6 months ago
        hi all, i got this email today. old customer from old chicago get 15 no deposit and new players 10. Hope it brings a lot of fun and money for you!!!

        Old Chicago to Luxury, can't see this cracking offer? view it online

        Luxury Casino
        Select your languages EN IT FR
        Luxury Casino opens its doors today and you’re already on the guest list!
        Hi jocelyne,
        Account number:

        The time has come to leave Old Chicago, Old Chicago

        But don’t worry - we’re heading for the lap of Luxury!

        The brand new Luxury Casino opens its doors today and you’re already on the guest list.

        Simply use your current log-in details to be among the first to experience our exclusive club. You’ll find your funds as you left them, ready for play time, plus a $/€/£ 15 free bonus to welcome you to our sumptuous new house!

        And that’s not all!
        You will receive a 100% up to $200 on your first single deposit to make the transition even sweeter! Claim your bonus sending an email to: support@luxurycasino.com; the cash will be in your account in a matter of minutes!

        And remember: personalized service is on hand when you need assistance, with 24/7 live chat staff always working to keep you content.

        With this much Luxury awaiting you, you will certainly not miss a thing!!

        Kind regards,

        The Luxury Casino Team



        If you do not wish to receive our exclusive offers, please unsubscribe here

      • Avatar 11084
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          556
        • last active 14 days ago
        Please wait for a site operator to respond.
        All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
        All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
        You are now chatting with 'Antoine '
        Antoine : Hello
        you: hi
        Antoine : How can I help ?
        you: just registered would like to claim 10.00 bonus please
        Antoine : I'm sorry but we no longer offer a free sign up bonus in this casino but you can receive the 100% match bonus on your first deposit up to 150 credits.
        you: on your download page it said 10.00 when you register
        Antoine : You need to always take the promotions informations directly from the casino website and not other sites that may not have updated their data.
        Antoine : The free sign up bonus has been withdrawn from this casino for months now.
        you: when I click on promotions it takes me to that
        Antoine : Can you give me the actual link you are looking at ?
        you: luxury casino I just downloaded and clicked on live help
        you: Promotions$/€/£10 FREE WELCOMES YOU IN STYLE Arrive at Luxury Casino in style with free money ready for play. Simply download and register a Real Money account to receive your $/€/£10 completely free!
        Antoine : Ok, sorry, my mistake, i was under the impression that you were talking about a different casino.
        you: $/€/£10 FREE WELCOMES YOU IN STYLE Arrive at Luxury Casino in style with free money ready for play. Simply download and register a Real Money account to receive your $/€/£10
        you: There's no strings attached to this fantastic offer, simply roll up to Luxury Casino and start playing on the house! Your account will be credited automatically, so sign up today and start playing hundreds of the finest Table Games, Slots and Video Pokers online. This offer can also be used in conjunction with our other welcome offers, meaning you can claim up to $/€/£360 free! So whether Blackjack is your perfect pair, Five-Reel Slots trigger your excitement or Roulette gets you in a spin, you'll have more chances to win at our house. For full details concerning this and other promotions, see our Terms and Conditions.
        Antoine : Ok, my mistake, there.
        Antoine : Can I have your account number please ?
        you: 0000000000000000000000000000
        Antoine : Thank you.
        Antoine : I will need to ask you to allow a short while for me to check and credit your account accordingly.
        you: ho wlong
        Antoine : i would say about half an hour.
        you: ok
        you: ty
      • Avatar 11084
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          556
        • last active 14 days ago
        Please wait for a site operator to respond.
        You are now chatting with 'Chiara'
        you: hi
        Chiara: hi
        you: you are the 3rd person for me to speak with
        Chiara: yes,the chats are very busy
        you: Antoine said my acct would be credited and it is still not

        Chiara: I am sorry but the promotion will be credited tomorrow
        you: why tomorrow?
        you: I do not understand
        you: hello????????????
        lalaaallllaaaaaaaaaaaaaa  waiting  waiting  wating   
        Chiara: we are sorry but we can't do any different.tomorrow the promotion department will credit it
        you: ok ty
        Chiara: you're welcome
      • Avatar 3942
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          Full Member
          172
        • last active 21 days ago
        i dont find this casino.??? have u a link please?
      • Dido
        • Replied by
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          938
        • last active 6 months ago
        talked with lorenzo from live chat  he told me my account will be credited in 1 hour
      • Dido
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          938
        • last active 6 months ago
      • Avatar 3942
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          172
        • last active 21 days ago
        thank you fiedo8 livechat very strange and busy....no bonus in my account
      • Avatar 2207
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          227
        • last active 6 months ago
        i downloaded last night around 10pm (which was work on its own very slow for some reason) when i finaly opened the casino NO bonus in the account live chat said possibly 2hrs but maybe this morning but for sure this morning its 9am and still no bonus live chat again said well just a little longer 2 hrs maybe but definitly tonight,..

        my response was,,, thier promo page says bonus credited immediatly...so do they know what immediatly means and she just had nothing to say at all.. so im still waiting!! :-\
      • No avatar normal
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          176
        • last active 5 months ago
        Hi everyone,
        This casino seems to be a little strange, i cant even get it to download coz when i go to their website their home page opens fine but if i click on anything on there my computer just freezes up and i cant get anything to work >:( >:(
        Everything else on my computer is working fine so i dont think its that although i guess it could be, i tried twice last night and again today and the same thing happens, weird
      • Avatar 11084
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          556
        • last active 14 days ago
        8:54 am this morning :
        we are unable to log you in, reference # 107



        Please wait for a site operator to respond.

        You are now chatting with 'Tania'

        Tania: hello

        you: hi

        you: yesterday I was told my acct would be credited today and today I can not log in

        you: reference # 107

        you: OCRV00075413

        Tania: unfortunately we cannot accept usa based players

        Tania: when did you open this account?

        you: yesterday

        Tania: that's the reason you cannot log in today

        you: so i can't join?

        Tania: we cannot accept amercians players

        Tania: sorry

        you: ok

        you: ty

        Tania: yw
      • Avatar 2207
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          227
        • last active 6 months ago
        i had the sae problem on thier site with the downloading... took me 20 min to finaly do it... and im not a usa player im canadian and were aloud to play microgaming casinos this casinos bad though its been 14hrs still no bonus

        MY 3rd CONVO with them

        --------------------------------------------------------------------------------

        Support: Hello
        Support: How can I help ?
        Me: i have been waiting 14 hrs for the bonus to be credited to my account the free 10 when will this be happening
        Me: your site says bonus will be credited immediatly....
        Support: I'm sorry for the delay, we are experiencing a technical issue at the moment and your account should be credited within a few hours
        Me: is this for sure
        Support: Yes definitely
        Me: cause this is what i was told yesterday that it would be no longer than this morning
        Support: I see
        Support: I'm really sorry
        Me: well ok... but i feel bad for you im sure this is the only concern people have been contacting you for
        Me: maybe you should ask them to change the message to.. bonus will be credited 24-48 hrs
        Support: Yes we are getting quite a few calls, thanks for your concern
      • Avatar 4077
        • Replied by
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          901
        • last active about 2 months ago
        i had no problem with the bonus, when i received the email i went to their website and i download the software. log in, and there's my bonus!

        good luck
      • Avatar 2207
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          Full Member
          227
        • last active 6 months ago
        ya but you were pre-qualified for being an exsisting member we are not!!
      • Avatar 2207
        • Replied by
          Full Member
          227
        • last active 6 months ago
        ok so its been 18hrs and still nothing aparently due to technical difficulties... my opinion NEVER EVER DEPOSIT HERE  EVVVVVVVVVEEEEEEERRRRRR!!!

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