Have a dispute with a RTG Casino?

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    Last post ago over 7 years by prism aff mngr
    Jimbeaux
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    • last active 14 days ago
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      • Jimbeaux
        • Started by
          Hero Member
          864
        • last active 14 days ago
        http://www.centraldisputesystem.com/

        This is the link for filing complaints and disputes for all RTG casino's.
      • Avatar 10150
        • Replied by
          Mighty! Member
          3007
        • last active 5 months ago
        Hey JIm,

        I did some research on CDS and hit a site that has quite a bit of info regarding "Who is and who is not honest"

        I won't post the link because it's to another website, so how do I go about bringing the info here?

        They list good, not so great and "Oh no! Don't play there!"
      • No avatar normal
        • Replied by
          Hero Member
          963
        • last active 4 days ago
        I would like to see that list pleeeeeeez

        medtrans
      • Avatar 10206
        • Replied by
          Jr. Member
          55
        • last active 8 months ago
        Copy and paste.  Minus the actual link?

      • Korn
        • Replied by
          Newbie
          3
        • last active 8 months ago
        I'm SO glad that others are expressing displeasure in the out and out THIEVERY by RTG casinos! I have been gaming online for nearly 15 years now...(yeesh, that sounds longer than it's been, lol.)

        Anyway, I enjoy free-no deposit coupons and forums & truly use the freebies to determine a casinos 'playability.' I regularly deposit in Microgaming, (Which paid me a $1,725.00 win in a timely manner recently.) Playtech, and MANY POKER SITES.

        Recently I was solicited by Palace of Chance by C.S. call, and made a deposit based upon her word of 200% of dep. w/ only 4 times playthrough and no max cashout! I won $750.00, met req.'s and was denied cashout, lied to, passed from rep to mgr, etc. and so forth... Needless to say, I will never deposit $ i n POC or ANY affiliate. I use free $, and nvr. abuse the no dep's @ casinos I play 4 real. Tell a friend, and sink these "crooks."

        Fongod7

        'FREE, my 4 favorite letters!'

      • No avatar normal
        • Replied by
          Mighty! Member
          4840
        • last active 10 days ago
        Seems to be the same thing about RTG's and Bonuses, and the free chips.
        I've noticed alot have been revising their bonuses, some with good potential
        for winning something, and making them easier to understand.
        I think the best way to go, is with a smaller bonus chip, or none at
        all. That way they can't deny a legit win, and also theres no playthrough
        amount or "stepulations" lol

        We all say you should always read ALL the terms and conditions of
        the bonuses you are going to redeem, they do explain it, and you must understand those terms.

        Another thing, alot of people make more then one account to redeem
        chip bonuses, then expect a cashout if they win, and get really upset
        when they can't cashout. The bonuses are designed to give you
        the oportunity to "check out the casino" and/or give you more playing time
        added to your deposit, they have to add terms, the obvious reason is,
        If 1000 people used a free chip, or extra bonus, and everyone redeemed
        free chip, or extra deposit bonus, then 5 minutes later cashedout, then made another account did it over and over.. the casino wouldn't be a casino it would be bankrupt!
        Entertainment costs money, to make money costs money, nothing in
        this sort of business is really free.
        Yes some can be crooked, and yes some can be thieves, and some
        are just really trying to protect themselves from free chippers lol
        But there are also very reputable casinos out there, check the
        LCB Lists and reviews for a casino before depositing, although
        each will have their own experience, hopefully it will help you
        in the future.
        I say Good Luck!
      • No avatar normal
        • Replied by
          Super Hero
          2040
        • last active 8 months ago
        Hey Viv,  funny how we all know the rules.... don't use 2 free chips in a row, only one account per household, the max cash out, etc.  It still AMAZES me that people get mad when they don't get paid or when they think they should get $5,000 from a free chip.  i have come to the conclusion that all casinos that I want to play the "free chips" on are basically just for fun.  Play money is what it really is.

        GOOD LUCK!!
      • Avatar 5607
        • Replied by
          Jr. Member
          66
        • last active 8 months ago
        After 4 years playing online casinos, I saw that 99%  of disputes are because the people
        DON'T READ T&C before playing with free chips and deposit bonuses.
        You can see it here on LCB that many people redeem a lot of chips in a row and this is bad, because one day, when they will won something, they will not get any money.
        If you like playing but don't have the money to do so, just play for fun. It's the same with playing more than one freebie in a row.
      • Avatar 10150
        • Replied by
          Mighty! Member
          3007
        • last active 5 months ago
        grey-man wrote:

        After 4 years playing online casinos, I saw that 99%  of disputes are because the people
        DON'T READ T&C before playing with free chips and deposit bonuses.
        You can see it here on LCB that many people redeem a lot of chips in a row and this is bad, because one day, when they will won something, they will not get any money.
        If you like playing but don't have the money to do so, just play for fun. It's the same with playing more than one freebie in a row.



        I hear you and understand what you're saying.

        Here's my take.

        "You take the chip, you take your chances"

        But frankly, after the the recent posting by CasinoJack and Jimbeaux I feel that these "Rouges" deserve nothing less then  outright disdain.

        Yes, they do pay, only after tons of calls, emails and even intervention using the admin here. such should NEVER be the case. So in all fairness, THEY shouldn't be making these free chips available or, they should (and I'm sure they can do this) make using more then 2 in a row "Impossible"

        But they don't. why? Maybe they are hoping you will deposit, win big and then they can deny you the winnings. That doesn't sound right, does it?

        Maybe they'll take you money, flick a switch and suddenly that "Loose slot" tightens up big. I'd more likely believe that.

        But in all honesty, I'd only do this to KNOWN "Rouges" there's more then enough "Honest and Fair" casinos online. so what if someone DOES hit it big, they already know (Or should have by visiting here, the best place to learn) that there's not a chance in hell for them to get anything out of that chip.

        My personal take on playing for fun, it is not the "Same" feeling as playing for real.

        So then why play for fun, when you can get the "Feeling" of playing for real.

        This topic can be discussed into the end of time. But there's two choices. Do it and maybe suffer, or don't and be bored with free play.

        I'll take the former.
      • No avatar normal
        • Replied by
          Mighty! Member
          4840
        • last active 10 days ago
        Leave the free chips alone i say, just realize
        when you do double chip, that your wins are void.
        Or do what i do and alot do.. free chip, deposit, free chip,
        deposit.
        Some casinos won't let you use free chips after deposit,
        so 2nd chance chips on in play, those are great to

        I've doubled chipped many times, because i do hunt
        for codes for posting, but i KNOW if i hit it.. it's voided
        i'm not getting paid.

        Yes the feel and fun is much better playing on free chips
        compared to just playing for fun, it gives you the incentive
        to wonder what you would win, and/or can win, also the
        limit on the amount of money you play is another feel.
        Many times tempted to deposit, so that is a catcher.

        You can win and cash-out on the freebies, you just have to know
        the terms and conditions of the chip you redeem.
        Alot of the winnings collected are really not about the chips
        it's about the slow pay, and the run-around we do get
        when trying to cash-out on a legit win. Though many
        are at fault ( more then one account, double chipping, not understanding the terms and conditions of the chips exp: playthrough amount)
        mainly it's your WIN but their MONEY.. and you won't get their money
        that easily.

        Free is there although not easy at times..
      • Avatar 6303
        • Replied by
          Full Member
          173
        • last active 7 hrs ago
        I have been playing online now for years.I have been paid from wildvegas,club player,club world and am waiting on vip,party city and slots of vegas payments.These casinos do pay out,but not when you abuse thier free chips.I have cashed out on meny free chips and had never any problems. Now i haven't been paid from caption jacks nor super slots casino.I am no longer aloud to play on thier sites.Guess they didn't like my u-tube video about them Further more CDS web site does help when you need them.
      • Avatar 2610
        • Replied by
          Sr.Newbie
          24
        • last active 8 months ago
        Hello,
        I dont know if i have a dispute yet.
        I used a free $15 chip a 99 slot machines casino,first time  I have ever played there.\
        i am up to over $600. Does anyone know how much I can cash out?
        thanks
      • Jimbeaux
        • Replied by
          Hero Member
          864
        • last active 14 days ago
        Turbosue,
        while I was unable to get the specific information for the 99slots promotion 9without going to live support and asking) i was able to find the terms and conditions regarding free chips at their sister site mighty Slots. here is the link directly to the terms and conditions page.

        http://www.mightyslots.com/terms_use.shtml

        I recommend reading through the terms and conditions to ensure you have met all of them prior to contacting Live support and requesting a withdrawal.
      • Index
        • Replied by
          Sr. Member
          365
        • last active 17 hrs ago
        after winning on the first free chip at Cirrus casino i talked with the casino chat host this what he said

        A site operator will be with you momentarily. Please be reminded, in order to ensure your future deposits and withdrawals are processed efficiently, it is very important to verify that we have your current personal information updated in our system along with any documentation necessary for withdrawals. Thank you for your cooperation.
        Thank you for using our LiveChat Service. This is 'Andres'. How can I help you?
        Andres: hello
        Cirrus: hi
        Cirrus: I met the required playthrough amount with the freechip
        Cirrus: i have $250 i want to cash out
        Andres: $150 Maximum Cash-Out
        Andres: go to Withdrawals
        Cirrus: yes
        Andres: and put the amount and select the method
        Cirrus: can you send it through mail
        Andres: yes
        Andres: We require that all players send in a copy of their ID and a signed Certification Form to us. If you have ever deposited by Credit Card, we also require that you send in a copy of the front and back of all Credit Cards that you have used with us in addition to adding all of these cards to the Certification Form. We also require that you send in a copy of your utility bill for address verification. Once you have all your documentation, please send it either via fax to 1-800-880-6186 or via email to ccprocessing@cirruscasino.com  You can view all of these requirements .  http://www.cirruscasino.com/autho_form-cirrus.htm
        Andres: http://www.cirruscasino.com/autho_form-cirrus.htm




        Ok then 4 days laters i go check on my account and talked to a chat host name Brian and he said he will removed all the money from my account cause i had won with a free chip and he said it was their money, then he said how about playing with your money first to see your a real player and he kept telling me that they dont give their money away, after telling him to tell me why he took my money he didn't wanna hear it then kicked me out.

        Andres checked that everything was in order and that i qualified for the winnings, 4 days later Brian was very rude and kicked me out of Cirrus for no reason just so they wont pay me.
      • No avatar normal
        • Replied by
          Mighty! Member
          4840
        • last active 10 days ago
        Did you file your complaint with

        http://www.centraldisputesystem.com/

        as well luke?

        See about getting your money.. concentrate on that..
        Getting your money is important.. this will help you more
        I know them f***** with you and with your money pisses you off
        Try and relax a little bit, and keep doing the right things rather
        then doing the spamming.
        Theres others here who might help as well as to giving you advice.
        Calm down some things will be alright..

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