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I have sent my identification verification in multiple times and can't seem to get a response to get my withdrawal winnings. Please help me
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- Replied by
- Richard Burgers
- at Mar 03, 17, 02:37:59 PM
- Sr.Newbie 21
- last active 2 years ago
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- Allstarmikey
- at Mar 18, 17, 10:50:06 AM
- Super Hero 2368
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- Replied by
- Allstarmikey
- at Mar 18, 17, 04:16:16 PM
- Super Hero 2368
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- Replied by
- Allstarmikey
- at Mar 18, 17, 05:40:26 PM
- Super Hero 2368
- last active 3 months ago
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- Replied by
- Allstarmikey
- at Mar 18, 17, 05:50:50 PM
- Super Hero 2368
- last active 3 months ago
I never ever made a deposit there before these winnings...
So I made one today using neteller ... Before I did I asked in live chat if there would be any delay possible because of verification or something ... They told me nope ...
But after a long long chat after my account got frozen when I made my withdraw (I was a little annoyed/angry) I came to conclusion there is nothing I can do about the fact that they will let me wait for atleast 2 to 5 business days before they verify my account / review my documents ... and after that it will be around 12 hours to process payment to my neteller ...
Overall I am very displeased with the help I got ... but in the end I am almost confident that they will payout the winnings ...
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- Replied by
- dirkemans
- at Mar 19, 17, 06:41:01 AM
- Hero Member 916
- last active 2 years ago
They are one of the few Casino0's that pay out hassle free without doc's up to a certain amount, provided your first action in the Casino is a deposit: after a while, or if you win more then a certain threshold, they will start a verification process: they're obligated by law to do so.
When you join them on a freebie, or only visit them when freebies are posted, they may well decide to not pay you, when you only take advantage of their generosity so to speak:)
I'm pretty sure they will pay out every first freebie to players who have never before deposited, but i am unsure about consecutive freebies, without ever depositing: most Casino's won't pay this, unless they are small sums perhaps, and if they reeckon you might deposit later.
Of course i hope you get paid, but i just want to state, that Unibet is really a cool place, for genuine players: show them you are one, and they'll treat you right...
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- Replied by
- Allstarmikey
- at Mar 19, 17, 06:46:10 AM
- Super Hero 2368
- last active 3 months ago
I did deposit !
After my winnings I made a deposit ... also discussed this in the live chat as you can read in my other messages.
Furthermore I disagree with the treatment of Unibet to their costumers.
As I WAS a very loyal depositer unibet.eu and I noticed that promos etc never dropped into my account and when I asked them they basically told me I shouldnt complain and to screw off ...
But I dont see why Mariacasino wouldnt pay me ... as I sent in all documents asked live chat told me that it are the good ones ... and I also made a Neteller deposit ... it just takes very long and they didnt tell me at first when I asked about this
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- Replied by
- dirkemans
- at Mar 19, 17, 07:15:50 AM
- Hero Member 916
- last active 2 years ago
Hey friend:)
I wasn´t saying you should deposit, or hadn´t: i am only saying that if you shown them your a genuine player, and it´s your first freebie on site (in Maria - even though it's a sister Casino, it doesn't count that you've deposited in Unibet) you will likely be paid.
And verification procedures can take up time, 5 days may seem long, but normally it's a one-time affiar, so once done you're good to go.
May i ask when this contact with Unibet support took place? I know longer ago they were not so good in the Dutch support, but that has all been fixed (i myself complained about the Dutch department on a few occassions too) and they have really upped their loyalty rewards the last 2 years.
It's true that they don't always give you all promo's automatically, but if you feel short, and ask in chat, they now also occasionally give you a nice freebie..
All i am really saying is that they are worth another shot.
If sometimes you feel a person is support is not treating you right or respectfully, it's always an option to elevate your complaint or issue to management. That can work wonders.
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- Replied by
- Allstarmikey
- at Mar 19, 17, 07:21:36 AM
- Super Hero 2368
- last active 3 months ago
With Unibet I got a good treatment up until around march 2016 .... from that moment on it was horrible ... Think I got 2 times a free 5 euro and nothing more since then ...
The last thing that they were really rude to me was a few months ago ... and after that I decided not to deposit there anymore ... not worth the struggle and to speak in their own words; they have 15 million other accounts so it doesnt matter that I take my money elsewhere.
If it wasnt for the winnings I made on the 50 freespins on Maria I wouldnt have deposited there aswell ... and to be honest; I really regret I did ...
I hope they will pay out quickly and after that my chapter Unibet (and sistersites) will close forever
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- Replied by
- Mojo Jojo
- at Mar 19, 17, 07:30:48 AM
- Super Hero 1212
- last active 3 years ago
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- Allstarmikey
- at Mar 23, 17, 02:20:48 AM
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- Allstarmikey
- at Mar 23, 17, 02:46:51 AM
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- Allstarmikey
- at Mar 23, 17, 03:13:03 AM
- Super Hero 2368
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- Allstarmikey
- at Mar 23, 17, 04:00:25 AM
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- steppek
- at Mar 23, 17, 04:23:55 AM
- Hero Member 766
- last active 1 year ago
I didn`t get any free spins, tinka5555 :( And I am not surprise, because I have not got any free spins or casinobonus-offer from Unibet Norway since 2015!!! Even I spend many thousand NOK in the casino in a year.. They have start to be really greedy the last years :( Time to find a new casino :)
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- Replied by
- JackieNL
- at May 23, 17, 12:43:34 PM
- Super Hero 1615
- last active 2 years ago
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- Replied by
- pusher777
- at Jun 16, 17, 03:31:26 AM
- Mighty! Member 2622
- last active 15 hours ago
Every Friday, we are giving away Free Spins on your favourite games! Don't miss out on all the Happy Hour fun, open the games below and play Casino for free!
Every Friday 19:00 - 21:00 CET
This Week - 10 Free Spins on Mega Fortune Dreams
How to claim your Free Spins?
Open the selected game - Mega Fortune Dreams
Claim your Free Spins between 19:00 - 21:00 CET
Enjoy your casino adventurefor players mariacasino.com
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- Replied by
- JackieNL
- at Jun 18, 17, 05:27:24 PM
- Super Hero 1615
- last active 2 years ago
JackieNL wrote:
Goodmorning LCB'ers,
I know its a bit early to announce but Unibet and Maria casino is giving away nice promotion again!
OVER THE COURSE OF 12 HOURS I’LL BE GIVING AWAY 250.000 FREE SPINS! YES, YOU HEARD ME RIGHT. THAT’S A QUARTER OF A MILLION CHANCES TO WIN WITHOUT HAVING TO BET A THING. MAKE A NOTE OF THOSE SLOTS AND TIMES.
WHEN IS THE GIVEAWAY?
- Between 12.00 and 23.59 CEST on Wednesday 21st June.
HOW DO YOU TAKE PART?
- Be one of the first players to open the correct slot during the times stated in the schedule below
- If you are one of the first players to open the slot, you’ll automatically receive 10 Free Spins
- Have fun, and don’t forget that you can spin your way to a fantastic holiday
More info and T&C : https://www.unibet.eu/promotions/casino-promotions/summer-series-giveaway-day
Maria Casino T&C : https://eu.mariacasino.com/promotions/big-giveaway
Have a nice weekend and happy gaming!
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I've got some idea's and tips for the date Wednesday 21th June 2017!
1. Go to bed early
2. Take a shower and stuff in the early morning
3. Make sandwhich, breakfast or chips & cola ready
4. Prepare energy drink, cola or coffee for the whole day long
5. Dont open alot of programs or software in your computer or u will get some lag.
6. Disable some scheduled tasks like virusscanners or something would be annoying.
7. Open the game before the time is reached so you have only to refresh it (loads faster)
8. Tell family, brother/siser that your busy and dont wanna be disturb and please dont download anything.
9. Usefull tip is when the time is reached and still got no spins, try to open the game from your mobile phone!
10. So, prepare your phone aswell.. 100% battery, load site and the game.
11. Another great tip is open the website Unibet and Maria Casino both, because the spins doesn't stack. So u can play on both!
12. Take a break from time to time. Do some push ups or run outside to stay focused but be on time back for the other spins.I failed the last promotion so thats why i got some idea's and tips for everyone.. :)
Anyone got some more idea's or tips to share? Please let me know!
Happy gaming & Good luck!
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- Replied by
- pusher777
- at Jul 14, 17, 01:05:21 PM
- Mighty! Member 2622
- last active 15 hours ago
Every Friday, we are giving away Free Spins on your favourite games! Don't miss out on all the Happy Hour fun, open the games below and play Casino for free!
Every Friday 19:00 - 21:00 CET
This Week - 10 Free Spins on Mega Fortune Dreams
How to claim your Free Spins?
Open the selected game - Mega Fortune Dreams
Claim your Free Spins between 19:00 - 21:00 CET
Enjoy your casino adventurefor players mariacasino.com
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- Replied by
- Ivan4eg88
- at Sep 28, 17, 03:12:21 AM
- Super Hero 1811
- last active 2 years ago
JackieNL wrote:
Live support Daniel said that this promotion is gonna remove from the casino. It's bugged. I've tried to claim Mega Fortune Dreams and Divine Fortune, both doesnt give me spins.. :(I got freespin on Divine Fortune 5 minutes ago.
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- Replied by
- Ivan4eg88
- at Oct 05, 17, 06:59:32 AM
- Super Hero 1811
- last active 2 years ago
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- Replied by
- gabbermonnie
- at Oct 05, 17, 08:36:59 AM
- Jr. Member 89
- last active 3 months ago
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- Replied by
- Ivan4eg88
- at Oct 12, 17, 06:56:38 AM
- Super Hero 1811
- last active 2 years ago
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- Replied by
- Ivan4eg88
- at Oct 19, 17, 04:08:59 AM
- Super Hero 1811
- last active 2 years ago
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