Someone help me understand what is going on with this new casino!
Royal Apollo Casino, a Rival casino (I love Rival Casinos)
I spotted it at the same time I saw the other newest Rival Casino (Vanguard-topic now on page 2 of No deposit casinos).
Well anyway, here is where I am so confused. This new "Rival" casino does not accept players from the USA, which I am one.
Jim, anybody, please help ease my pain over this!!!!!!!!!
jade
Royal Apollo N/D
- Started by
- jade
- Super Hero 1027
- last active 2 years ago
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14 5622 months ago
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- Started by
- jade
- at Sep 12, 09, 09:46:14 AM
- Super Hero 1027
- last active 2 years ago
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- Replied by
- jade
- at Sep 12, 09, 09:54:37 AM
- Super Hero 1027
- last active 2 years ago
Oh, I already asked Zuga if he can get LCB a ndb for this casino.
I only saw one forum that has a $10 exclusive for this casino, and you know that Zuga can do much better than that!
So for you non-USA players, just be patient, I'm sure that we will be hearing from Zuga as soon as he can close a deal with them.
jade -
- Replied by
- jade
- at Sep 12, 09, 11:04:21 AM
- Super Hero 1027
- last active 2 years ago
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- Replied by
- Lipstick
- at Jan 15, 10, 05:53:25 PM
- Admin 13900
- last active 11 months ago
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- Replied by
- Jocan16
- at Jan 26, 10, 11:12:40 AM
- Full Member 225
- last active 6 years ago
Live support making me do all sorts of things to my comp but I believe the issue is on their end. I tried to download another rival to prove it but all the no deposit rival links are not loading, the RTG and other sites load just fine.
Server issues? Royal Apollo page still loads.. but slowly. Download still wont complete. -
- Replied by
- Lipstick
- at Jan 26, 10, 11:37:01 AM
- Admin 13900
- last active 11 months ago
Jocan,
Check your firewall settings. Also at least for me i have issues using FireFox and had to switch to IE.
Royal Apollo
Lips -
- Replied by
- arizonadback
- at Jan 26, 10, 06:34:58 PM
- Full Member 198
- last active 7 years ago
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- Replied by
- Lipstick
- at Jan 26, 10, 11:44:33 PM
- Admin 13900
- last active 11 months ago
I spoke to live chat. According to them them these are 2 separate casinos that use the same software. If Royal Apollo comes up as Gold Rock after download, contact support or live chat. They will assist members on steps to take to correct the situation.
What is more interesting when asked if they were sister sites......live chat said..."she didn't think so".
Lips -
- Replied by
- BIGLEAN
- at Jan 27, 10, 12:16:06 AM
- Super Hero 1458
- last active 4 years ago
Huhm, "don't think so", either you are or you aren't! All Rivals use the same software..."RIVAL." But they usually come up as who they say they are
They know exactly what is going on
The $30 wasn't there for me, but they put it there and it was gone before I even knew I had claimed it
Not a good first impression! -
- Replied by
- Lipstick
- at Jan 27, 10, 12:44:33 AM
- Admin 13900
- last active 11 months ago
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- Replied by
- ladywithgun
- at Jan 27, 10, 02:48:42 AM
- Hero Member 576
- last active 2 years ago
used this link and no bonus available got this from support when i asked
Craig: may I ask where you got this info from regarding this promo?
tseaman: lcb.org
Craig: The Casino itself does not have a no deposit bonus for new players at this time. However, there are some affiliate websites that do offer bonuses to players that sign up through their site.
Craig: This bonus is only for players that signed up through the official link of those affiliates. If you sign up through a site that is officially offering a bonus, it will automatically be available for you to claim in the cashier under "claim promotion".
Craig: As our records show, you did not signup through a website that is officially offering a bonus at this casino, which is why you do not qualify for a no deposit sign up bonus at this time.
Craig: I would advise you to contact the webmaster of the website you saw this promotion on.
tseaman: but i did hit the exclusive sign up bonus link
tseaman: https://lcb.org/url/329
Craig: I'm sorry then the bonus should of been in your account
Craig: which it is not
Craig: other wise complain the website that is offering the bonus
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- Replied by
- mamawarbux
- at Jan 27, 10, 10:48:18 PM
- Sr.Newbie 38
- last active 7 years ago
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- Replied by
- bull
- at Jan 28, 10, 12:46:45 AM
- Full Member 194
- last active 5 years ago
No nd promo for me. Did deposit with the 500% bonus. Blew right through it. Contacted live chat for freebie prior to depositing again but was told nothing available, depsite the fact I'm a loyal Rival depositor. Closed my account and uninstalled. I'll stick with VR. Never make play through but they are always happy to comp me.
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- Replied by
- perkypoo
- at Feb 01, 10, 05:10:50 PM
- Full Member 177
- last active 4 years ago
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- Replied by
- loosealot
- at Feb 17, 10, 11:28:11 AM
- Full Member 213
- last active 4 years ago
How cheep!!! Ya get an email for a lousy $6.00 (not that I don't appreciate any free money), and then they won't give it to you!.
Talked to live chat, and this was their reply:
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 6seconds. An operator will be with you shortly.
You are now chatting with 'Xander'
Xander: Welcome to Royal Apollo Casino Live Support. How may I assist you?
: Hi. I received an email for $6.00 free bonus, but it is not in cashier.
Xander: May I have your Login name and email address please?
bkr:
Xander: I'm afraid the promotion is set only to be available for depositing players but management may allow this also for non-depositors that received the email during the course of this day.
Xander: If your account qualifies you will then see the promotion in your list of available promotions.
Xander: We are sorry for any inconvenience.
bkr: I was just online with one of the forums and laot of players are getting their account credited right away. Is that possible?
Xander: it is only avaialble for players who already made a deposit at the casino
bkr: no, there were several players whom have not deposited that you credited anyway, because they received the email
Xander: I'm sorry but this is the rule of the casino and player needs to be a depositor to receive this bonus\
bkr: I'll be SURE to let everyone know this. Would you please close my account? -
- Replied by
- genenco
- at Feb 24, 10, 09:52:49 PM
- Mighty! Member 3032
- last active 5 years ago
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- Replied by
- zoloftqueen
- at Feb 25, 10, 02:22:02 AM
- Jr. Member 88
- last active 6 years ago
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