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- highfisch wrote:
Hmmm. Support online, offline,online, offline^^
Anyone knows the terms for the sports coupon 25€?
Seems 1x turnover from the wagering panel. I placed a single 25€ bet, if i win i will collect more info.
I just called them and asked about the sports chip terms..... they are as follows
- Replied by
- at December 09, 2013, 22:42:49
- last active 4 hrs ago
10x rollover, upon completing rollover, any cash winnings you have may be cashed out only after:
1) deposit of 100 dollars is made.
2) winnings from free chip plus 100 dollar deposit is wagered 1x on sportsbook
3) then you may cashout.
- I would be very grateful if one of the mods could test this Casino for me please.
Having won $635 on the sportsbook with their free chip i made a withdrawal request ticket.
Having not heard anyhting for over 48 hours i went to live chat were Jack informed me that
i would have a message letting me know what was happening.
Jack told me that in order to log in to the cashier i would have to use the e-mail when i registered
and i would get an account activation e-mail with a password so that i can access messages.
I never got this e-mail but Jack insists they have sent it and so when i tried the lost password
with my e-mail it said it was sent to my e-mail but still wasn't.
I was told by Jack on live chat that my hotmail account must be blocking e-mails but
after phoning them and checking i found this not to be true.
So what i am asking if one of the mods or even anyone who signed up could do me a favour and
test wether they are actually sending out confirmation e-mails or are simply stalling or are shady.
1. sign in to BetDna (even if you have no balance or it is a new account)
2. click on cashier then click on Clicking Here.
3.click on register and fill in your details ( this if for cashier and is separate from the site) click on sign up.
Now the message should say that you have been sent an e-mail so that you can activate account.
If anyone can confirm that they have been sent a verification e-mail that's what i need to know.
Otherwise i have a gut feeling that this crowd are shady.
- Update nbsp; Spoke to live chat who said there was a problem with e-mail still.
Asked me to send id and proof of address so i did and they are going
to check all is in order and get back to me within 48 hours and pay
Really hope that is the case and i don't have to jump through hoops and chase them up
every day. I am giving them the benefit of the doubt up till now and will let you know how things
are progressing. I could really do with this to get sorted asap.
- After I registered into the casino, I could enter and make a deposit immediately, the do not ask me to do any kind of cashier registration.
I do not have any funds to withdraw however, so I cant check for you whether situation is the same when withdrawing or not.
Also thanks for the update, hope they will solve that problem in a timely manner.
Keep us posted.
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