Im not allowed to play at this casino (actually my country is banned), but never the less i have tried to find little more about T&C for this bonus code.But their CS left me without answer.
Chat InformationThank you for using our LiveChat Service. This is 'Marcello'. How can I help you? zuga: HI, its me again and i want to know terms for the POC50FREE code zuga: i got disconnected Marcello: players from Serbia can only play for free, cannot deposit, cannot win money, cannot redeem free coupons . Please read casino rules zuga: i know zuga: but im reviewing zuga: the bonus code zuga: so please tell me the trems zuga: ok? zuga: OMG, are you going to tell me the terms or not??? zuga: The worst online chat service, EVER
And now , when i think better, that disconnecting problem i had, was actually their doing..very unprofessional if you ask me.. >:( P.S. The restricted countries are: The countries are: Albania, Armenia, Azerbaijan, Belarus, Belarussia,, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Turkey, Indonesia, Latvia, Sweden, Netherlands, Denmark, Lithuania, Malaysia, Moldova, Montenegro, Romania, Russia, Russian Federation, Serbia, Slovakia, Slovenia, Ukraine, Jordan, Thailand, Pakistan and Yugoslavia..
I cant use it either... :-\ The online chat reps are very unprofessional... if you are not contributing to their pockets, they dont want anything to do with you. I have had numerous problems with their "customer Service" Reps... and my country is not prohibited...
I agree with you kRaZyK88, they dont want to do anything with me coz i cant play for real money.But since i was reviewing bonus code for the forum, its only logical that it was in their own interest to give me the info i requested... Im considering to email complaint to their customer support, with a copy of that transcript...just to let them know how certain support member operate and treat their customers.
I did that, and did not get a response for over a month, even after I told them that I was posting it in all the casino forums... I posted the chat in a few, and when I got the email, it said "Please dont base your opinions of our casino as a group upon one bad customer service experience"... The Subject to my complaint email was "your customer service staff is ROOD"... but I dont think it is acceptable for a customer or review writer to get treated bad even once... I no longer deposit into their casino, and if I do play there... its with FrEe CoUpOn CoDeS... hehe. I do know that there are great online casinos though, and sure am glad that they are not all like that. Well, I hope your next casino review is more pleasant and Good Luck to all!!
The Subject to my complaint email was "your customer service staff is ROOD"... but I dont think it is acceptable for a customer or review writer to get treated bad even once...
i hear you, and what happend to " customer is always right" And it doesnt matters if you are going to base your opinion(about certain casino) upon 1 or more bad customer service experiences.Im not gonna w8 to be insulted or to get bad treatment over and over again...to be able to say "bad service".
at January 09, 2008, 07:13:24
Listen .... If there is one thing that I have learned from all of these casinos and their s-called free bonuses . After playing all of them in the past 6 years , not one of them ever likes paying out ! Like I have posted before , every time that cashout comes , they will try to find some excuse to avoid paying out ... Continue to enjoy playing with all of the free bonus money , but do not ever expect to see one cent in the form of a payout .... SORRY !
Hi everyone. Just wanted to say that I have been depositing and playing at palace of chance and I like this casino very much. I find the reps to be VERY nice and accomodating to my requests of chips. I don't think minds should be made up just from a few opinions because I have had bad experiences at some of the casinos that get rave reviews from some of you!!!
Hi everyone. Just wanted to say that I have been depositing and playing at plaace of chance and I like this casino very much. I find the reps to be VERY nice and accomodating to my requests of chips. I don't think minds should be made up just from a few opinions because I have had bad experiences at some of the casinos that get rave reviews from some of you!!!
I never suggested to you or any1 else(for that matter) to like or dislike this casino.I had bad experience and i found to be my duty to post it. I aslo tried to review this bonus for all of our members, to find out what are T&C, and found that to be surprisingly hard ..I realy dont care if that CS guy had bad day or not, i only care to find all info about certain bonus!!
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