Register on casino from skrill promotions,contact live chat u will got 10 E Free.The rollover requirement is 50 times the bonus amount on all slots in casino section
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- Started by
- at May 27, 2015, 13:55:12
- last active 17 hrs ago
- Replied by
- at May 27, 2015, 15:12:02
- This casino just fulfilled my Bullshitmeter, I'd advise you to stay away tho they are a sister of 10bet, but still their attitude sucks as hell.
Here is the chat transcript:
info: Please wait for a site operator to respond.
info: You are now chatting with 'Susan'
Susan: Welcome to our live chat service.
you: Hello I would like to claim the welcome offer of 10€ free
Susan: hello, good day to you
Susan: Before we can proceed , for security reasons we will have to go through a short validation process , please confirm the following details:
Susan: i. Full name
Susan: ii. Valid email
Susan: iii. Valid phone number
you: one moment
you: xxx , xxx , xxx
Susan: thank you xxx
Susan: can I get your user name too
you: eligible games , wr x and max cashout ?
Susan: let me check your account first
Susan: xxx, please note our system has related your RealDealBet account with another user which is breach of our bonus policy. This makes your account ineligible for this specific offer.
you: how this this possible?
you: i have never had an account with realdealbet
Susan: Unfortunately, our system does not detect eligible registration
you: can you explain ?
you: i do not follow
Susan: Yes, please disregard the previous message. What I meant is that you have not registered via eligible source that promotes the offer.
you: i registered with this link
you: <link removed>
you: how is this not acceptable
Susan: I see, but our system does not recognize such registration
you: this is your link directly
you: so what you are saying is that you are dishonoring your promotions?
Susan: We are not, but you need to be registered through such link in order to get the bonus.
you: yes that's what i did
you: <link removed>
you: landed on this page
you: clicked join now
Susan: Unfortunately, our system does not detect such registration
you: then your system is broken
Susan: I can assure you that it is not.
you: well how do you explain this current situation then
you: I can assure you that it is if it didn't record me registering from that link
you: ok, I'll tell you what we are going to do
you: you will close this account and I will re-register
you: to prove you that your system is broken so we can agree on this
Susan: If you re-register that would lead to related accounts which is a breach of our policy
you: yes but before i do that
you: you will close this account
you: which voids that rule
Susan: No, it does not
you: may I ask you how long have you been working in the casino industry ? seems to me you have a lot to learn
Susan: the details will remain in our data base
you: I've been around online gambling for over 7 years trust me on this
Susan: thank you for your feedback
you: so will you finally honor your promotion or not?
Susan: Given the circumstances I am not allowed to credit the bonus in question.
you: may I speak with your supervisor please?
Susan: I am the only one available at the moment, but you are welcome to send us an email, which will be forwarded to the relevant department.
you: Enjoy your negative review, good bye dishonest casino. Please close my account as well I won't be depositing any money here for sure.
info: Your chat transcript will be sent to xxx at the end of your chat.
Susan: Please send us an official closure request as this is our standard procedure.
- Replied by
- at May 28, 2015, 06:36:06
- last active 11 hrs ago
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