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Last post ago about 4 years by Melcb
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    CLOSED: Spin and Win Casino €/£/$5 No deposit bonus - new casino added
      • No avatar a112

        Marcus281

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        Yea, and indeed I got it in the end, now time to spend some on a few beers
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        gizzmax

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        Unbelievable, send them copy of my utility bill, my ID and photo of my credit card and they said that the personal details are not correct. What a WASTE of TIME! I've send them an email what is wrong with my documents - didn't received answer for 10 days now.

        BE CAREFUL with this casino !
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        Melcb

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        *mike* wrote:

        Unbelievable, send them copy of my utility bill, my ID and photo of my credit card and they said that the personal details are not correct. What a WASTE of TIME! I've send them an email what is wrong with my documents - didn't received answer for 10 days now.

        BE CAREFUL with this casino !


        Please PM me your username so we can sort this out.
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        gizzmax

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        Melcb wrote:

        *mike* wrote:

        Unbelievable, send them copy of my utility bill, my ID and photo of my credit card and they said that the personal details are not correct. What a WASTE of TIME! I've send them an email what is wrong with my documents - didn't received answer for 10 days now.

        BE CAREFUL with this casino !


        Please PM me your username so we can sort this out.


        Contact support again yesterday and finally got no deposit bonus 

        played for about 20min and didn't win, nice games to play anyway
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        Melcb

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        *mike* wrote:

        Melcb wrote:

        *mike* wrote:

        Unbelievable, send them copy of my utility bill, my ID and photo of my credit card and they said that the personal details are not correct. What a WASTE of TIME! I've send them an email what is wrong with my documents - didn't received answer for 10 days now.

        BE CAREFUL with this casino !


        Please PM me your username so we can sort this out.


        Contact support again yesterday and finally got no deposit bonus 

        played for about 20min and didn't win, nice games to play anyway


        Good to hear you got it finally...
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        realitybitez

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        Ok, I registered an account with Spin and Win and talked to Chat (the guy was pretty friendly by the way) In saying that, I didn't really feel easier after the chat.


        04/17/2012 04:03:45PM
        04/17/2012 04:04:12PM Agent (Bob): "Regarding the Free 20 bonus – it’s only credited upon successful verification of your bank card. When you will enter your bank card the system will automatically pre authorized £1.00 and clear it within 1 hour. Note that this is not a charge; it is only t"
        &nbsp o validate your bank card should that failed or be decline
        04/17/2012 04:04:46PM Agent (Bob): "we will then request further information to verify the details"
        04/17/2012 04:05:18PM ME "ok, so do you try to make a withdrawal? Just clarifying to verify card?"
        04/17/2012 04:06:15PM Agent (Bob): "no withdrawal - pre authorization and before the funds are out its cancelled"
        04/17/2012 04:06:42PM ME "I see, and this takes an hour? Therefore it would be about an hour before I received the bonus? Just checking"
        04/17/2012 04:07:44PM Agent (Bob): "oh no if the pre authorization is a sucess we will know it straight away"
        04/17/2012 04:08:16PM ME "Unfortunately my bank account is empty until Thursday. Wouldn’t this cause it to be declined?"
        04/17/2012 04:08:41PM Agent (Bob): "yes that will cause this"


        The way I see it, to validate your credit card they wish to make a withdrawal from your account though they insist this is not the case. If that was the not the case, then why have some people who have no money in their banks to cover their 'micro' withdrawal been declined and asked for future verification.. hmmmm

        Raises too many questions for me, and a casino I think I'd rather flag
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        Melcb

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        No deposit bonus has been reduced to €/£/$5 free with 35x WR

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