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      • Dream rj small transparant

        LuckyRJ

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        Just1Million wrote:

        LuckyRJ wrote:

        Just1Million wrote:

        i got the 20 free, lost it in 5 mins horrible payout % !! do not deposit there!


        can i say something, they have microgaming slots so it doesnt matter which site u play the microgaming slots on, they are all using the same servers, the sites just buy the licence to use them so all the payout percentages are exactly the same on all microgaming slots regardless of where you play them.

        gl all

        LuckyRJ



        RJ - the payout % is modified by each casino themselves, i have read articles and theorys about it and i have made my own decisions about it. They do put the % how they want it to be.


        ONLY RTG can modify the %

        do a search, microgaming can not modify the % only RTG

        LuckyRJ
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        Just1Million

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        RJ everything is possible, don't be so sure.
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        bigdk1888

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        I will read your mind and the frightening thing for you is you won't even know it!
        It's not always the cards that win the pots...
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        Dude U give your card details away to every casino you join what diff does it make sending a picture? just hide the sort code and account number with a white bit of paper and then ur safe its just to confirm its not fraud,club gold asked for this form of ID too and they are legit!
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        bigdk1888

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        I will read your mind and the frightening thing for you is you won't even know it!
        It's not always the cards that win the pots...
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          Super Hero
          1,765
        • last active 10 days ago
        I'll be playing cleopatra when I get my £20 bonus Ive scooped 100s out that slot machine just to the old 5linesX2 forget the other lines unless you have a very large stake put speed at medium and sounds off when it speeds up and you see the mummys heads put ur stake up to 5X5 hope this advice helps others !
      • No avatar a112

        Just1Million

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        cleo was the slot that eat my bankroll, i have my ways, i'm no beginner.
      • Christopher lambert

        jbuijsheeschw

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        bigdk1888 wrote:

        Dude U give your card details away to every casino you join what diff does it make sending a picture? just hide the sort code and account number with a white bit of paper and then ur safe its just to confirm its not fraud,club gold asked for this form of ID too and they are legit!


        Club gold didnt ask me to hide the sort code and account number with a paper to confirm my id
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        bigdk1888

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        I will read your mind and the frightening thing for you is you won't even know it!
        It's not always the cards that win the pots...
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        they asked me to do that man genuinely prob coz my father also has account with them in same house,yes fair play Just1million I also got my cash eaten on cleopatra it seems rigged! but mega moolah is definitely a legit slot on there man
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        bigdk1888

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        I will read your mind and the frightening thing for you is you won't even know it!
        It's not always the cards that win the pots...
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        I made 35 on cleo then it just ate 30 from the 20 but yeah would agree didn't you notice that cleo on there doesn't spin the same way as on Virgin games,Betvictor etc etc?
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        Thanks for this post from:

        • Index
        Hi Guys, shoooweee this is getting to be a busy thread.

        They are adding the transaction to the terms.

        We are also waiting on the casino rep to help with queries and respond to this thread.
      • No avatar a112
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        Thanks for this post from:

        • Christopher lambert
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        • Index
        Hi guys,

        My name is Christine and I am the forum representative for SpinandWin.

        First of all, I would like to thank all of you for sharing your concerns, feedback and experiences with us. We have taken all the points raised into consideration and have responded accordingly.

        Let me go through the points discussed in the thread step by step.

        1. Credit Card copies sent to receive 20 free

        During the registration process, players are asked to provide their credit card details to be able to receive the 20 free. For most players that CC registration gets approved by the system within seconds and the 20 free is credited automatically. Sometimes, the verification process of the credit card fails for one reason or another. We then give the player another chance to receive the free bonus by registering the respective card directly in the cashier and then ask them to send us a copy of the credit card registered (blanking out the 2 four digits in the middle of the card) as well as an ID. This just helps us to verify the card which the system was not able to do. We aim to get through these pretty quickly and players should not be kept waiting long. If the documents are deemed genuine, the players receive the 20 free without delay.

        2. Complaints in regards to Micro-transaction

        First of all I would like to assure you that we do not debit or credit any player accounts without their permission. The micro-transaction is simply an authorisation to test whether the card and the bank account attached to it, is genuine. In the case of user JazmynShannon, no actual debit was attempted but due to the bank not being able to authorise the pre-authorisation amount, the bank decided to inform the customer.

        The pre-authorisation amount is currently £1.

        3. Terms & Conditions are incomplete and do not mention points 1 & 2

        We have taken your concerns very seriously and have now added more details in the terms & conditions. You can find these directly in the 20 free promotion terms in point 3: https://www.spinandwin.com/promotions/20-free/

        Registration and verification of your credit card is one of the prerequisites in order to receive the free 20. When registering your credit card during the account registration process, verification is done by submitting a pre-authorization amount to the card registered. Please note that this amount will be £1. This is not a charge on your card and the pre-authorization will disappear within 2-5 days.

        Should your card fail the pre-authorization stage, we will need to verify you in a different way in order for you not to miss out on the free bonus. That is why we need to trouble you for copies of your identification. Please understand that whilst we are sure you are a genuine player wanting to enjoy the free bonus, these procedures have been set in place due to some unscrupulous people who are out to abuse this offer. That is why we need to go through this verification process in order to ensure that it is strictly one bonus per customer is awarded.

        In addition to this we will be adding a much clearer process, (with images), to show players exactly how the process works and how to securely send through documentation.

        4. Payout Percentages are very low

        Currently SpinandWin.com offers players slot games as well as card and table games from three different providers: Microgaming, Sheriff Gaming and IGT. All three of them are Alderney approved and so is SpinandWin.com.

        All three game providers have their pre-defined payout percentages which have been published on our game page for each and every single game. We cannot modify the payout percentages as suggested by user Just1Million.

        I hope I could answer all the questions raised. If you need further clarifications or would like to discuss SpinandWin.com related topics, please always feel free to contact me.

        Regards
        Christine
      • No avatar a112

        Marcus281

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        Just my take on it.

        I took the £20 no deposit.

        I purely played "monopoly" slot machine (the 1 where you fill parking meter bonus and then in the main board game can hit the free parking square and spin to win the bonus amounts)

        Balance went up and down, but mostly stayed at £150.

        Then I hit a £150 win off a 60p spin. Met WR. Deposited £10, wagered the £10 twice and now have made a withdrawal where I should be paid the max amount (£100+£10 deposit back)

        I have just pm'd Christine the rep and hope the transaction will be sent to me quickly and without problems.

        From playing the slots they are not tight really (I rarely meet WR with a "no deposit" bonus), must of just hit them at the wrong time.

        Will keep everyone updated on what happens!!!
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        LuckyRJ

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        well done Marcus281,

        gl with withdraw

        LuckyRJ
      • Index

        Melcb

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        Marcus281 wrote:

        Just my take on it.

        I took the £20 no deposit.

        I purely played "monopoly" slot machine (the 1 where you fill parking meter bonus and then in the main board game can hit the free parking square and spin to win the bonus amounts)

        Balance went up and down, but mostly stayed at £150.

        Then I hit a £150 win off a 60p spin. Met WR. Deposited £10, wagered the £10 twice and now have made a withdrawal where I should be paid the max amount (£100+£10 deposit back)

        I have just pm'd Christine the rep and hope the transaction will be sent to me quickly and without problems.

        From playing the slots they are not tight really (I rarely meet WR with a "no deposit" bonus), must of just hit them at the wrong time.

        Will keep everyone updated on what happens!!!


        Hi Marcus281,

        I have been told you have been taken care of with your cashout. Congrats on the win!
      • No avatar a112

        Marcus281

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        Thanks, yep the rep was excellent,

        a very fast payout.

        expecting my money in the bank tonight (since its been processed already).

        A good casino worth checking out really, excellent they have a helpful rep here, fair games, fast payouts, highly recommended and I will be back to deposit more there!!!
      • Index

        Melcb

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        Great news!

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