VIP LOUNGE CASINO

Hello Guys
I play with free coupon and I win.I make the withdrawal and they approved and ask my ID.I send my Driver licence ID and a bill for my mobile oprator.They said me ok and pay at the end of the week.They don't pay.After many contacts in chat one guy ask for a new utility bill to confirm my adress .I explain that these utility is in the name of my parents and I can't send but I send my original details.They don't pay.It's redicelus
I communicate again and they don't pay because they want public bill and I send my driver licence copy

The manager in the chat tell that they want to do clients to deposit at final

VIP Lounge is rogue city. I had no troubles when I played there but other players report problems.

the last news is that they pay and after close my accounts
I inform you

the end of the story is at least the don't pay me and the last three weeks
every day give different answers.After the accounting team a guy when to check
again a utility bill to be 100% sure.

They are redicelus

not only are bs but when you chat and ask give you any time diferents answers.Of course all have a leader but there the leader is.....Before two days a girl in chat punish because she answered that I pay.

I continue this issue not for the money but because I don't like to play with me

ne I live a story that is great. Playing in this casino unfortunately win and make A withdrawal. Their system  send an e-mail and asked For ID to process between 24-48 hours. I pay to Scan the ID and send ASAP. This is the beginning. Someone that want to tell His name manager ( Gus)approved the withdrawal but The weeks passed and don't send the money. After many hours in chat he asked a Utility Bill. After my explanations he send an e-mail and tell ME that the casino be paid and will close the account!

But of course never been payment. In the chat every day a different answer And at least a girl on weekend that answered That all it's ok punished. The guys accuse me And many times used irony and comments For my family. This is a story about a month, they keep the money
Close the account. This story with details will be publish in the Web IN forums and blogs and of course The actions be continuing.

Vip Lounge and others in the group have specific bonus restrictions for certain countries. I thought I'd post them so there is no confusion. If you live in one of these  countries and to try to claim a bonus the software will automatically give it to you. However support will later claim it back. This could explain why some players are reporting problems with their bonuses being taken away. The Virtual Group includes the following casinos: Virtual Casino, Cool Cat Casino, Palace of Chance, Cirrus Casino, Club Player, Bet Royal, VIP Lounge Casino, and Prism / Slots of Vegas (Prism and Slots of Vegas are skins for same casino.).

NO BONUS ALLOWED (Including FREE Chips): 
Austria  China 
Denmark  Finland 
France  Israel 
Netherlands Poland 
Switzerland 
   
NO FREE CHIPS ALLOWED: 
Austria  China 
Denmark  Finland 
France  Israel 
Italy  Netherlands
Poland Switzerland
Sweden 
NO CREDIT CARD DEPOSITS ALLOWED:
Austria China
Denmark  Finland 
France Israel
Poland  Switzerland
       
NOT ALLOWED TO PLAY:
Afghanistan Belarus 
Bulgaria Cambodia
Costa Rica  Cuba
Czech Republic Estonia
Indonesia Iran
Iraq Kazakhstan
Korea Kuwait
Laos Latvia 
Lithuania Malaysia
Pakistan Thailand
Turkey  Ukraine
Vietnam  Yugoslavia

After one month and many conversations in chat and when I send again personal documents they paid me today.I want to know the end of the story.

Always glad to see disputes have a happy ending. 

Excellent what was the amount if I might ask?

110 $ the maximun withdrawl from the 55 free bomus

The worst thing that irks me about this group is that their willing to let you play a bonus and take your money if you lose but win and complete wr and suddenly your not allowed... shifty. Check out Tim's post about club player