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- Started by
- Shelli
- at Aug 18, 09, 01:03:59 PM
- Super Hero 2183
- last active 6 years ago
HEY GUYS, CHECK YOUR EMAIL (MINE WAS IN MY JUNK FOLDER) WINWARD CASINO SENT ME THIS-
Congratulations! You are eligible to claim a $50 bonus reward with this coupon, by contacting any of our customer support agents!
This coupon is valid only for August 18th.
I CONTACTED SUPPORT AND THEY CREDITED MY ACCOUNT!!! WOOOO HOOOO!!! -
- Replied by
- littlebit62
- at Aug 18, 09, 02:24:24 PM
- Full Member 204
- last active 7 years ago
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- Replied by
- hansi53
- at Aug 18, 09, 02:44:36 PM
- Sr.Newbie 35
- last active 6 years ago
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- Replied by
- luvkittynumber1
- at Aug 18, 09, 03:04:13 PM
- Super Hero 1388
- last active 1 year ago
HEY SHELLI! I just got 1 2!!! I am goin 2 talk 2 support & c what they say. I'll tell ya what the outcome is shortly.
Nope! Fred @ live support told me that the email they sent me was an invitation 2 get players 2 deposit.(LIARS!!!) Then I replied & asked him y they sent it 2 me and that I don't appreciate false advertisements.
Atleast he wasn't hateful like some of the rest of u guys out there r having 2 deal with though. -
- Replied by
- Tinmanfan
- at Aug 18, 09, 03:41:58 PM
- Hero Member 766
- last active 3 years ago
I, too, received the email indicating I had won a 'random reward' of 50 dollars. So, I go to chat & talk to 'Fred,' who informed me I had to be an existing depositor. When I continued to question him on the validity of the e-mail, then asked to be removed from their mailing lists, he said my account was eligible for bonus of 15 dollars. He THEN gave me a username/ alias & password to use to sign on with, even though I already have an account there under an existing name & password. Too fishy for me, so I will look elsewhere for playing
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- Replied by
- fiedo8
- at Aug 18, 09, 03:51:52 PM
- Hero Member 939
- last active 2 years ago
this is the answer i got from my email to casino
Good afternoon
For us you are a winner and we are more than willing to give you this extra reward. All you need to do is make the deposit required to get this extra reward, as per what is stated in our site, URL: http://www.winwardcasino.com/mailers/random-reward.html
As soon as you make your deposit, please let me know, so that I can check your account and credit it with the $50 extra bonus.
Kind regards,
Esteban
esteban@winwardcasino.com
Www.winwardcasino.com
very bad joke -
- Replied by
- luvkittynumber1
- at Aug 18, 09, 05:10:22 PM
- Super Hero 1388
- last active 1 year ago
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- Replied by
- jschaub
- at Aug 18, 09, 05:30:07 PM
- Full Member 215
- last active 7 years ago
Hi everyone. i got the same email and i did chat too with Fred. He did credit the 50 instandly without any deposit. They was everytime friendly to me. I had an account at the old Winward. If they did start with the new software i ask them if its possible to get the 15 freebie for me too. they allowed me to close my old account and create a new one and i got the 15 then without any problems. i did never deposit there, not once. and i was eligible without any deposit ever to get this nice 50 reward bonus. i don't know what your problems are there and i hope a lot of you can get it too!!! i did never request a cashout and i don't know if they are recommended, but i wish you all gambling luck in the world;-)
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- Replied by
- Luke
- at Aug 18, 09, 06:47:15 PM
- Sr. Member 391
- last active 2 years ago
This is what they said,
Marge: once you make a deposit today of $50 or more you will get them
Marge: there was a similar promotion, you needed to claim it before 1:30pm ET
Marge: correct was a similar promotion this morning
Marge: In order to receive the coupon you need to make a deposit -
- Replied by
- genenco
- at Aug 18, 09, 07:46:44 PM
- Mighty! Member 3032
- last active 5 years ago
Luke? I'll only say this one time.
LET THE DOG HAVE THEM FOR LUNCH!!!
OK< that's enough for me, I'll uninstall WW as they have shown to be "Extremely" less then honest.
(Later same day)
I now looked at what you got Shelli (What you posted) and one thing stands out.. Inbetween the >>> <<<
___________________________________________________________________
Congratulations! You are eligible to claim a $50 >>>bonus reward<<< with this coupon, by contacting any of our customer support agents! This coupon is valid only for August 18th.
__________________________________________________________________
I think they didn't clearly phrase the part that could go either way on this offer.
I have seen some casino say "Deposit $XX and receive a "Bonus Reward" of $XXX
So their fault is "Phrasing" but you lucky girl you got them to pony up. Or the CS rep you got, wasn't clued in to what this was about possibly.
So many ways to take this frankly, but still shady..Uh huh. -
- Replied by
- Tinmanfan
- at Aug 19, 09, 12:00:44 AM
- Hero Member 766
- last active 3 years ago
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- Replied by
- ocip69
- at Aug 19, 09, 05:41:45 AM
- Newbie 4
- last active 11 years ago
What are your free bonus rules?
Winward Casino is focused on entertaining casino players, therefore offer free bonus promotions from time to time to maximize your level of play and enhance your gaming experience at our casino. With this said, we have created the following free bonus rules when receiving "Bonuses" such as good will bonuses or Sign Up bonuses. Most of the free bonuses are given with no previous deposit required.
Thes are the rules they have posted on there website they denied me also thay are %$#@ -
- Replied by
- luvkittynumber1
- at Aug 19, 09, 06:39:47 AM
- Super Hero 1388
- last active 1 year ago
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- Replied by
- jade
- at Aug 19, 09, 07:35:46 AM
- Super Hero 1027
- last active 2 years ago
I was sooooo pissed off about that deceptive email, oh yes, I got one too!
I wrote back and gave them a, rather large, piece of my mind! We have enough casinos out there that we do not trust and now the list is a little bigger!
I told them that I hope to see their name at the bottom of LBC's casino list, with a note that says CLOSED ON ??/??/????
Jade -
- Replied by
- yesrocco
- at Aug 20, 09, 07:17:50 AM
- Newbie 10
- last active 14 years ago
Hi all,
Just want to add my 2cents worth because I too received the same email. Below is an extract from my conversation with Frank from online chat. If they are sourcing new customers then they have gone about it in the wrong manner. After this extremely misleading email I will never meet their "certain client" standards.
Cheers to all from downunder
Rocco
Frank: Unfortunately, this special promotion is only open for certain clients of WinWard casino and, after checking our invitational list, your account is not eligible for the promotion.
Frank: The e-mail sent out by error for this promotion was missing specific and vital information regarding the original requirements of a minimum deposit of $50 and also to only depositing players to be legible to cash in your coupon.
Frank: Please note that only the members who received this email on August 19th, will be able to claim this extra bonus.
Frank: We deeply and humbly apologize for the hassle and inconvenience and appreciate your understanding and patience. -
- Replied by
- jschaub
- at Aug 20, 09, 07:41:24 AM
- Full Member 215
- last active 7 years ago
Hi all, i did get this Bonus without a deposit. but later at that day i did see that many got the answer it is a deposit Bonus. I didn't deposit there and got it. But today i received this email:
Valuable member of our Winward Casino
We would like to request that you accept our deepest apologies, and at the same time by recognizing our error, with the promotion sent out for the “Random Winner of $50 Free” for Tue, Aug 18th.
The e-mail sent out by error for this promotion was missing specific and vital information regarding the original requirements of a minimum deposit of $50 and also to only depositing players to be legible to cash in your coupon.
At this time we take this opportunity to inform you that in order to redeem this offer you must contact our customer support team by sending an email to: support@winwardcasino.com
Please note that only the members who received this email, today August 19th, will be able to claim this extra bonus.
Deadline to redeem this offer will be Friday, August 21st by 10 pm ET and please remember that our regular rules apply to this offer.
Sincerely,
Management Team
Winward Casino
I hope this help some of you;-) but i don't really understand why i got it without any deposit there and for some not. Goodluck everyone
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