RESOLVED: 7 Spins Casino

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    Last post ago 8 months by MelissaN
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    pokergranni

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      • Poker face funny

        pokergranni

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        Hi All,

        I saw the tournament at 7 Spins for LCB members.  I went to their site and couldn't find the tournament listed.  So, I contacted live chat and the following took place:

        Gamblergran -  i'm a member of lcb forum and there is a tournament for our forum here at 7spins. how do i sign up for this tourney?
        22:49
        Dylan - at this point you need to make a deposit first of all  for 25 deposit for example you get 150 total plus the free bonus, all as real and fully cashable
        22:49
        Gamblergran - ok if i do decide to deposit i don't want any bonus
        22:50
        Dylan - all right
        22:50
        Dylan - you will have no bonus, no wager and cashback
        22:50
        Dylan - you can proceed to cashier now
        22:50
        Gamblergran - now where do i find the tournaments
        22:51
        Dylan - will be available after deposit
        22:51
        Dylan - you need to complete this step first
        22:51
        Gamblergran - ok
        22:53
        Dylan - you can proceed to cashier
        22:53
        Dylan - press the deposit button upside right
        22:53
        Dylan - and complete information there
        22:59
        Dylan - congrats
        22:59
        Dylan - so you want the bonus cleared
        22:59
        Gamblergran - -no
        22:59
        Dylan - you want to keep the bonus?
        22:59
        Gamblergran – sorry no
        23:00
        Gamblergran - is there a problem?
        23:00
        Dylan - no problem
        23:00
        Dylan - just tell me if you want to keep the bonus or to clear it
        23:01
        Gamblergran - no i don't not want the bonus
        23:01
        Dylan - ok
        23:01
        Dylan - you have 20% cashback as I said no wager
        23:02
        Dylan - and no max cashout
        23:02
        Dylan - enjoy and good luck!
        23:02
        Gamblergran - why was i only credited 24.95
        23:02
        Dylan - if you need more help support is available 24/7
        23:02
        Dylan + that's the amount that got in
        23:02
        Gamblergran - i deposited 25.00
        23:03
        Gamblergran - where did the 5 cents go?
        23:03
        John - Thanks for contacting us! A support rep will be with you shortly.
        23:03
        Gamblergran - hello
        23:03
        Dylan - I can't tell you for sure
        23:03
        Gamblergran - what????
        23:03
        Dylan - one moment
        23:03
        Dylan - to check
        23:04
        Gamblergran - i would like a copy of this chat please
        23:06
        Dylan - in our bank account got only 24.95
        23:06
        Dylan - the 5 cents is an international fee
        23:06
        Gamblergran - there is something terribly wrong here
        23:06
        Gamblergran - international fee????
        23:07
        Gamblergran - how do i get a copy of this chat?
        23:08
        Dylan - you have the chat over there you can just make a print screen
        23:08
        Gamblergran - no it won't all show up.
        23:08
        Gamblergran - you can't email this chat????
        23:08
        Gamblergran - to xxxxxxxxxxxxxx.com
        23:10
        Dylan - you have 25 now
        23:10
        Dylan - I resolved the problem
        23:10
        Dylan - everything ok now?
        23:10
        Gamblergran - ok now how about a copy of this chat?
        23:11
        Dylan - simply make a print screen

        23:03
        Gamblergran - hello
        23:18
        Gamblergran - where do i find the tournament?
        23:18
        John - Thanks for contacting us! A support rep will be with you shortly.
        Randy - Hi, how are you
        23:18
        Randy - you can see them on the site on the Promotions page
        23:18
        Gamblergran - ok thanks
        23:18
        Randy - you're welcome
        23:20
        Gamblergran - this is a private tournament for lcb forum where do i find it?
        23:21
        Gamblergran - hello
        23:21
        Randy - which tourney do you mean?
        23:22
        Gamblergran - lcb diamond dazzle
        23:23
        Gamblergran - still there?
        23:24
        Gamblergran - hello
        23:25
        Gamblergran - you who???
        23:26
        Gamblergran - i'm still waiting for an answer!
        23:27
        Randy - 1 sec
        23:27
        Gamblergran - ok
        23:27
        Randy - where did you see that tournament?
        23:28
        Gamblergran - i didn't that's why i'm asking
        23:28
        Randy - we got the Spring Daily Raffle for instance
        23:28
        Randy - with every $50 deposit made
        23:28
        Randy - you get a ticket in the tourney
        23:29
        Randy - with a chance to win $2500 / day
        23:29
        Gamblergran - it is supposed to be the black diamond game
        23:30
        Randy - ?
        23:31
        Gamblergran - ok lets try this the bonus code is LCB325
        23:32
        Gamblergran - are you there?
        23:33
        Gamblergran - ok never mind. i can see we are getting no where fast.
        23:34
        Gamblergran - i'll just contact lcb
        23:35
        Randy - i am here
        23:35
        Randy - i just don't understand what you mean about that game
        23:35
        Randy - the tournaments are on the Promotions page
        23:35
        Gamblergran - ok thanks for your help
        23:36
        Randy - you're welcome

        After this chat, I feel like I was hustled for a deposit AND.....I still don't know where the tourney is at their site AND I had to copy and paste the chat session. 

        All this to play in a tourney?

        Uncle, Uncle,  I give!
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        MelissaN

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        Thanks for this post from:

        • Poker face funny
        Hello Pokergranni,

        We already contacted the casino to look into it.

        We'll get back to you as soon as we find out what is going on with the tourney.

        Best regards.
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        MelissaN

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        Thanks for this post from:

        • Poker face funny
        Hello Pokergranni,

        We got a reply from the casino rep and we updated the info on the thread.

        Here it is:

        You need to provide the code (upon registration if you are a new sign up) or to LiveChat if you are an existing player (in order to get the free bonus),then you have to wager 50x bonus and at the end of the tourney players who have the highest balance win.

        Let us know if you encounter any issues with the tourney.

        Best regards.

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