CLOSED - Bet-At-Home

Our community has 90,234 members and growing
with 344,989 posts in 20,850 topics by 3,016 members.
Headline back 2
1,194
views
2
replies
No avatar normal

juliansh1

    Newbie
  • offline
  • 0
    thanks given
  • 0
    thanks received
  • Started by
    Newbie
    1
  • last active over 1 year ago

Readers of this topic also read:

Please or register to post or comment.
    • No avatar normal

      juliansh1

        Newbie
      • offline
      • 0
        thanks given
      • 0
        thanks received
      • Started by
        Newbie
        1
      • last active over 1 year ago
      Bet-At-Home casino did not pay me.  I deposit in October 2014 and won 615 euro.  When I try to cashout they ask me for documents.  I sent them my passport.  The verified my passport and then locked my account.  They said there were "irregularities" with my documents but when I ask them what they never would tell.  Then later they say my document are good but want me to say why I use a proxy server.  I told them I use it for all my internet because if you do not use a proxy then your internet is not private or safe.  They accept that and then ask me for more document.  They say they want me to show them proof of my deposit.  So I take screen shots of my ewallet account showing my name.  Then I send them a screen shot of my deposit history that shows the deposit I made to their casino.  I blacked out the other personal information about other purchases I have made and things they didn't need to see.  Then they said they need a bank statement from "a bank that is really my real bank."  I didn't know what that meant because I deposit real money using my ewallet... if they do not accept people who only have an ewallet they should not take my money.  The entire reason I use an ewallet is because I do not want to give an online casino all my personal information.  But they keep refuse to pay so I finally gave them a statement from my German bank.  Of course I black out all the personal information and my full account number and all of this because that is 100% private.  They say this STILL isn't good enough!  So I send them ANOTHER bank statement with only my account number blacked out and they STILL say they do not accept that because I can not block out ANYTHING.  Now I think they want to use my information for something or maybe this casino is doing more than one scam.  Maybe they do not pay people and are also stealing identity or something?  There is no reason they would really want my full detail and bank account number from a bank I DID NOT DEPOSIT with or anything else.  I have given them my passport, ewallet screenshots and 2 bank statements showing my name and address ALL in the highest resolution my scanner can give.  100% easy to see and read and no problem.  I give them EXACTLY how they want.  Now they say they want me to take a picture of it with cameras instead (this will be LOWER quality) and they want me to not black out ANY personal information.  I do not know what scam they are trying to do or only if they try to pay me as slow as possibly and keep delay but this is 100% crazy.  They 100% have verified me and this is not about verifying anything.  I made a complaint to Ask Gambler and they just stop responding and I also make a complaint to Pogg and the man there said they refuse to speak with him and they told him if I want help to contact them directly.  I have try every possible thing I can think of and I just want my money but I will not give them full bank information and bank account numbers for this.  This is the last casino help website I can find please help me get my money and tell me what I can do.
    • Bet at home

      bet-at-home Affiliates

        Casino Rep
      • offline
      • 0
        thanks given
      • 3
        thanks received

      Thanks for this post from:

      • Panda kiss
      • Me
      • 2d4818989f1ca7ccfaccc9b2527a6916
      Dear juliansh1,

      we have again pushed your request internally, and our service-team will again get back to you.

      Best regards,

      bet-at-home.com Affiliates

    lcb activities in the last 24 hours

    • 33
      new members
    • 641
      members online
    • 11860
      guests online
    • 140
      new posts
    • 4247
      free games played
    Join the club

    Most viewed forum posts

    • Putting on lipstick emoticon 1
      Hi LCB'ers,Here is a list of freebies that are not on the weekly code list. This list includes casinos to check your acct, call/email for free chip and casinos not listed here at our forum.  I will update this list on...
      More Free Chips
    • 200 zpsnwkvewod
      Hello dear LCBers,LimoPlay Casino has something special in stored for you!!Each week Vitali, the lovely casino representative from LimoPlay will be posting a new contest. Please subscribe to this thread by clicking on...
      Win free spins and more every week with LimoPlay
    • Putting on lipstick emoticon 1
      LCB $250 August Contest – Lets Play Roulette     Hi LCB'ers because of the launch of the new site design i had to temporarily close this contest. Lets start fresh - for any member that may have already enterted a...
      CLOSED - LCB $250 August Contest – Lets Play Roulette

    Join today and start earning rewards

    You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
    S logo
    Select Language
    Search
    Search Results

    Report to moderator

    Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

    Please note that your email address will be revealed to the moderators if you use this

    Submit
    39012170