RESOLVED - Betchain Casino Delayed payments and no support

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    Last post ago over 1 year by zuga
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      Hero Member
    • last active 7 hrs ago

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      • Marvin
        • Started by
          Hero Member
        • last active 7 hrs ago
        In the last two weeks I've experienced betchain delayed cashouts through Bitcoin wich is supposed to be instant is now taking over 12 hours , support don't reply to emails, unavailable on live chat constantly, no Twitter responses or Facebook , I've sent pm to support through multiple forums like this one and on all points of contact many players are experiencing the same issue,
        Is this casino even running ? Is anyone there ? Any updates ? Anything
        / 5
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        • Replied by
          Super Hero
        • last active 1 day ago

        Thanks for this post from:

        • Marvin
        It would seem as if patience is key with this casino.  They seem to have limited support hours and no support on the weekends.

        So my guess if you don't hear from them by tomorrow morning.  Then I would follow up with an angry note if required.  Otherwise it's only been 12 hours.  The listing here on LCB, says 24 hours for a pay out.  So your still within the time frame for pay outs.
      • Marvin
        • Replied by
          Hero Member
        • last active 7 hrs ago

        Thanks for this post from:

        • Panda kiss
        I recieved the funds 
        Support contacted me and were aware of the issues and are in the process of correcting the issue now that it has been to brought to thier attention, they were very sincere and we found resolution
      • Me
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        • online

        Thanks for this post from:

        • Marvin
        Yes i would wait for 24hrs to pass and then if not paid get in touch with their Rep :


        Strike that, just saw you got paid  

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