RESOLVED - BINGO FEST - BONUSES MISLEADING

Our community has 90,158 members and growing
with 344,758 posts in 20,834 topics by 3,014 members.
Headline back 2
    1,528
    views
    7
    replies
    Last post ago 11 months by Deealiquo6977
    11041738 10153164928134439 6986747633721679375 n

    Deealiquo6977

      Jr. Member
    • female
    • offline
    Believe you can and you're halfway there!
    • 36
      thanks given
    • 23
      thanks received

    Readers of this topic also read:

    Please or register to post or comment.
      • 11041738 10153164928134439 6986747633721679375 n

        Deealiquo6977

          Jr. Member
        • female
        • offline
        Believe you can and you're halfway there!
        • 36
          thanks given
        • 23
          thanks received
        • Started by
          Jr. Member
          60
        • last active 6 days ago
        Ok so I generally know how bonuses work. But I have a big problem with this casino!!! I recently registered at BINGOFEST and was offered a free bonus which I accepted. My issue is if this bonus is basically play money, why why why would you be allowed to join and participate in bingo rooms which offer real cash prizes and jackpots as big as €10 000. I played this bonus which first reflected in my bonus balance and because I won two bingos my balance updated and reflected in cash as €151.00. But when speaking to support this could not be claimed and as soon as I make my first deposit these funds are voided. My problem here is that I was playing against other bingo players who depisit their own real cash to attempt to win. So by me winning two bingos you could say that the bingo site has won the money as my winnings can't be claimed at all. That's firstly unfair to other real bingo players and also a waste of my time. If they want to give out bonuses to play for fun then they should have a bingo room where only these kind of bonuses can be played. I think they are riping people off and I find this very sneaky. I'm not sure if anyone is actually picking up on this....! I'm highly irritated by it.
      • Img 20160318 141312

        Feelin froggy

          admin
        • female
        • offline
        • 2899
          thanks given
        • 4687
          thanks received
        • Replied by
          admin
          5,634
        • last active 4 hrs ago

        Thanks for this post from:

        • 11041738 10153164928134439 6986747633721679375 n
        • Index
        I alerted the Vista Gaming rep to your comments.
      • 11041738 10153164928134439 6986747633721679375 n

        Deealiquo6977

          Jr. Member
        • female
        • offline
        Believe you can and you're halfway there!
        • 36
          thanks given
        • 23
          thanks received
        • Replied by
          Jr. Member
          60
        • last active 6 days ago
      • Vegas crest

        silly lilly

          Casino Rep
        • offline
        • 3
          thanks given
        • 12
          thanks received
        • Replied by
          Casino Rep
          12
        • last active 3 months ago

        Thanks for this post from:

        • 11041738 10153164928134439 6986747633721679375 n
        • Soad1
        • Img 20160318 141312
        Hi there!

        Happy Holidays and thanks very much for leaving us your feedback : )
        We’re also very sorry to hear that the promotion was not made clear to you. It should also be noted that the offer you received was from a different affiliated portal and not this one.  Please also know that we do our utmost to ensure that full promotional details are well explained to our affiliates so that it is then clearly passed onto their members and/or visitors.

        You received a special $50 Bingo Bonus upon registration with no wagering requirements. This bonus was a Bingo Free Trial Bonus so you could play and experience our Bingo games at no cost to you in hopes that you would enjoy our bingo games and chat games and one day become a regular member of our bingo community.

        The Bingo Bonus you received can only be used to play Bingo and is not directly cashable. However, any winnings derived from this special bonus could be kept and converted to a playable bonus (maximum of $500) and used to play and win other Bingo Games. Any winnings from this point forward are fully cashable and are not associated to any wagering or rollover requirements and can be cashed out at any time.

        The BingoFest Manager will contact you directly about this and again, we’re sorry that all the Terms and Conditions of this promotion in particular were not better explained to you.
        We wish you the very best of luck and a safe holiday season.
      • 11041738 10153164928134439 6986747633721679375 n

        Deealiquo6977

          Jr. Member
        • female
        • offline
        Believe you can and you're halfway there!
        • 36
          thanks given
        • 23
          thanks received
        • Replied by
          Jr. Member
          60
        • last active 6 days ago
        Hi there and indeed Happy holiday  //I\\
        Thank you so much for your detailed reply.
        So my bonus is cashable from this point, did i understand correctly ?
        Appreciate your assistance
      • Vegas crest

        silly lilly

          Casino Rep
        • offline
        • 3
          thanks given
        • 12
          thanks received
        • Replied by
          Casino Rep
          12
        • last active 3 months ago

        Thanks for this post from:

        • 11041738 10153164928134439 6986747633721679375 n
        That is correct! The Manager did something special for you Enjoy and have a Happy New Year!

      • 11041738 10153164928134439 6986747633721679375 n

        Deealiquo6977

          Jr. Member
        • female
        • offline
        Believe you can and you're halfway there!
        • 36
          thanks given
        • 23
          thanks received
        • Replied by
          Jr. Member
          60
        • last active 6 days ago
        Much appreciated thank you for your assistance
        I replied to his email. Thanks a mil
        Happy new year

      lcb activities in the last 24 hours

      • 38
        new members
      • 625
        members online
      • 21545
        guests online
      • 89
        new posts
      • 290
        free games played
      Join the club

      Most viewed forum posts

      • Putting on lipstick emoticon 1
        Hi LCB'ers,Here is a list of freebies that are not on the weekly code list. This list includes casinos to check your acct, call/email for free chip and casinos not listed here at our forum.  I will update this list on...
        More Free Chips
      • 200 zpsnwkvewod
        Hello dear LCBers,LimoPlay Casino has something special in stored for you!!Each week Vitali, the lovely casino representative from LimoPlay will be posting a new contest. Please subscribe to this thread by clicking on...
        Win free spins and more every week with LimoPlay
      • Putting on lipstick emoticon 1
        LCB $250 August Contest – Lets Play Roulette     Hi LCB'ers because of the launch of the new site design i had to temporarily close this contest. Lets start fresh - for any member that may have already enterted a...
        CLOSED - LCB $250 August Contest – Lets Play Roulette

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit
      39012170