Bitstarz Removes 3.45 Btc Balance According to Breaking Bonus Terms

Our community has 92,667 members and growing with 352,269 posts in 20,346 topics by 2,501 members.
Headline back 23
451
views
3
replies
Last post ago 10 months by newagetrader
Default profile 2

Readers of this topic also read:

Please or register to post or comment.
    • Default profile 2
      • Started by
        Newbie
        2
      • last active 7 months ago
      Here is the story:

      I am a big player of bitstarz. I deposit big, bet bigger. Last week i lost 2.54 btc. They credited my account with 0.25 btc loyalty/cashback bonus.

      Then i started to play. I played one slot with 0.024 btc. I hit about 2btc win. Then i lowered my bet to 0.012 btc. I get bored, then i played with 0.03 and 0.06 btc. Most of my winnings come from my first 0.024 btc bets.

      Then i finished bonus rollover. Requested a 3.45 btc withdraw. They cancelled it and they removed my entire balance. Their claim is " You broke our rules by betting over 0.025 btc ".

      I respect their rules. I did not know that rule. However while most of my winnings comes from 0.024 btc bet, they remove whole balance.

      I feel scammed. They could remove my bets over 25mbtc (both wins and loses comes from that bets) then remains my balance with comes from 0.025 below bets. Then i could go on to rollever bonus amount.
    • Index
      • Replied by
        Super Hero
        1155
      • online
      This is a predatory rule that caught a lot of victims off guard. There have been other players complaining about it also. My only suggestion is to not take a bonus. Or find another bitcoin casino that doesnt have those terms...
    • Default profile 2
      • Replied by
        Newbie
        2
      • last active 7 months ago
      Updated: According the their terms and conditions page:
      "Should the Casino become aware of any user who has accepted the bonus or a promotion with sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing a cash out of said bonus or at any way try to take advantage of bonuses received by BitStarz, then BitStarz will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met. Should the Casino deem that irregular game play has occurred, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings." bitstarz.com/terms)
      Proof here: 1.jpg

      However they have another terms and conditions page also. 2.jpg They confiscate my winnings according to this terms. However as i stated before, they have different terms also. According to that terms i am fully right.

      They have 2 different and conflicting terms and conditions. Still they have not made any announcement about this 2 different terms and conditions. According to 1 that i attached here , i am fully right. However this casino continue to confiscate my winnings.
      • 1
      • 2

    lcb activities in the last 24 hours

    • 31
      new members
    • 713
      members online
    • 17235
      guests online
    • 140
      new posts
    • 4624
      free games played
    Join the club

    Most viewed forum topics

    • Index
      Lucky Creek Casino - Exclusive 25 Free Spins New and existing players - US OK! Amount: 25 Free Spins on Midnight Racer (ONLY available on Mobile) How to claim the bonus: Players need to sign up from our LINK - Use...
      Lucky Creek Casino Exclusive Free Spins
    • Index
      Introducing the newest member of the bgo casino family, PowerSpins.com, where you get free spins every day.Log in at powerspins.com now using your bgo username and password where 50 free spins are waiting for you - no...
      Power Spins Casino No Deposit
    • Index
      Dear LCBers, Everum casino is giving away free spins every time a new slot has been released to the fastest players who post their casino usernames here on this thread. Please note: US players are not allowed to...
      Exclusive Express Promos at Everum Casino

    Join today and start earning rewards

    You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
    S logo
    Select Language
    Search
    Search Results

    Report to moderator

    Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

    Please note that your email address will be revealed to the moderators if you use this

    Submit