Bitstarz Removes 3.45 Btc Balance According to Breaking Bonus Terms

Our community has 91,829 members and growing
with 348,772 posts in 20,213 topics by 2,473 members.
Headline back 2
Last post ago 9 months by newagetrader
Default profile 2

Readers of this topic also read:

Please or register to post or comment.
    • Default profile 2
      • Started by
      • last active 6 months ago
      Here is the story:

      I am a big player of bitstarz. I deposit big, bet bigger. Last week i lost 2.54 btc. They credited my account with 0.25 btc loyalty/cashback bonus.

      Then i started to play. I played one slot with 0.024 btc. I hit about 2btc win. Then i lowered my bet to 0.012 btc. I get bored, then i played with 0.03 and 0.06 btc. Most of my winnings come from my first 0.024 btc bets.

      Then i finished bonus rollover. Requested a 3.45 btc withdraw. They cancelled it and they removed my entire balance. Their claim is " You broke our rules by betting over 0.025 btc ".

      I respect their rules. I did not know that rule. However while most of my winnings comes from 0.024 btc bet, they remove whole balance.

      I feel scammed. They could remove my bets over 25mbtc (both wins and loses comes from that bets) then remains my balance with comes from 0.025 below bets. Then i could go on to rollever bonus amount.
    • Index
      • Replied by
        Super Hero
      • last active 5 days ago
      This is a predatory rule that caught a lot of victims off guard. There have been other players complaining about it also. My only suggestion is to not take a bonus. Or find another bitcoin casino that doesnt have those terms...
    • Default profile 2
      • Replied by
      • last active 6 months ago
      Updated: According the their terms and conditions page:
      "Should the Casino become aware of any user who has accepted the bonus or a promotion with sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing a cash out of said bonus or at any way try to take advantage of bonuses received by BitStarz, then BitStarz will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met. Should the Casino deem that irregular game play has occurred, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings."
      Proof here: 1.jpg

      However they have another terms and conditions page also. 2.jpg They confiscate my winnings according to this terms. However as i stated before, they have different terms also. According to that terms i am fully right.

      They have 2 different and conflicting terms and conditions. Still they have not made any announcement about this 2 different terms and conditions. According to 1 that i attached here , i am fully right. However this casino continue to confiscate my winnings.
      • 1
      • 2

    lcb activities in the last 24 hours

    • 32
      new members
    • 697
      members online
    • 10941
      guests online
    • 97
      new posts
    • 5943
      free games played
    Join the club

    Most viewed forum posts

    • Putting on lipstick emoticon 1
      Hi LCB'ers! Got a great costume ready for this weekend? We thought it would be fun to run a short contest and hand out some LCB candy of our  own. Halloween is near and we want to see what our members are wearing to...
      Closed - LCB Halloween Costume Contest
    • Index
      Mr Green’s €350K Christmas Calendar Christmas has come earlier at Mr Green, therefore, thay have prepared enjoyable daily giveaways. You are invited to join an adventure tour through Mr Green's festive Wonderland...
      Christmas 2016 advent calendars, goodies and bonuses
    • Putting on lipstick emoticon 1
      LCB $500 10th Anniversary Contest Wow, can you even believe it’s been a whole ten years we have been around! I know I am personally thrilled I have shared this time together with the old timers and of course all...
      Closed - LCB $500 10th Anniversary Contest

    Join today and start earning rewards

    You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
    S logo
    Select Language
    Search Results

    Report to moderator

    Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

    Please note that your email address will be revealed to the moderators if you use this