RESOLVED - Box24 casino (TOP GAME) complaint

Our community has 92,787 members and growing with 352,866 posts in 20,376 topics by 2,504 members.
Headline back 23
    3,582
    views
    14
    replies
    Last post ago over 3 years by Feelin froggy
    Avatar 59233
    • Started by
      Hero Member
      674
    • last active 4 days ago

    Readers of this topic also read:

    Please or register to post or comment.
      • Avatar 59233
        • Started by
          Hero Member
          674
        • last active 4 days ago
        I am here to post complaints about box24 casino withdrawal problem from ND bonus.
        here is the problem:
        - I registered and got 24 bonus chip as welcome bonus.
        - I received a welcome email saying that I can withdraw max 50 from the bonus.
        - I made through the wagering req and requested a withdrawal of 50
        - sent docs and faxback form and were accepted so my account was verified.
        - The withdrawal was made on 30/5/2013 at 04:00
        - Asked the live help and was told it will take about 72 BIZ hours.
        - on 3/6/2013 the status of withdrawal changed from PENDING to APPROVED.
        - I cant find any money credited to my SKRILL.
        - Asked live chat again and was told that the finance manager will contact me in 24 hrs through mail. .
        - today (the day i post this topic is 6/6/2013.

        I really hope that the casino can help me with this problem.
      • Archnye
        • Replied by
          admin
          5669
        • last active 17 min ago

        Thanks for this post from:

        • Putting on lipstick emoticon 1
        Send me your user name and we'll see what we can find out.
      • Sloto cash
        • Replied by
          Casino Rep
          80
        • last active 12 days ago

        Thanks for this post from:

        • Putting on lipstick emoticon 1
        Please send me the username so I can help

        Thanks
        Sloto
      • Putting on lipstick emoticon 1
        • Replied by
          admin
          12423
        • online
        Please let us know if it gets resolved anfransen so that we can update the thread.

        Lets hope the rep can take care of it for you.

        Thanks,

        Lips
      • Sloto cash
        • Replied by
          Casino Rep
          80
        • last active 12 days ago
        Thanks for the username, I am looking into this! 

        Sloto
      • Archnye
        • Replied by
          admin
          5669
        • last active 17 min ago
        Thanks for responding to my pm so quickly sloto. I did give you the user name so you should have all you need to resolve this?
      • Avatar 59233
        • Replied by
          Hero Member
          674
        • last active 4 days ago

        Thanks for this post from:

        • Archnye
        i will keep my update here i have given sloto my username too~
      • Avatar 59233
        • Replied by
          Hero Member
          674
        • last active 4 days ago
        hi sloto, may i know any update on the issue?
      • Sloto cash
        • Replied by
          Casino Rep
          80
        • last active 12 days ago
        Hi

        I hope to have an update tomorrow as the accountant responsible for this payment is not in the office on weekends

        Sloto
      • Avatar 59233
        • Replied by
          Hero Member
          674
        • last active 4 days ago
        is the payment from Trenant Ltd?
      • Sloto cash
        • Replied by
          Casino Rep
          80
        • last active 12 days ago
        Hi

        Yes this has been paid

        Sloto
      • Avatar 59233
        • Replied by
          Hero Member
          674
        • last active 4 days ago
        thank you very much so i announce that the problem is solved
      • Sloto cash
        • Replied by
          Casino Rep
          80
        • last active 12 days ago
        No problem, glad its resolved and happy to help
      • Archnye
        • Replied by
          admin
          5669
        • last active 17 min ago

      lcb activities in the last 24 hours

      • 28
        new members
      • 682
        members online
      • 26579
        guests online
      • 76
        new posts
      • 9917
        free games played
      Join the club

      Most viewed forum topics

      • Index
        A lot of members have said they are not keen on some of the casinos available in the Shop. Many of you requested Intertops, which has been added in the last week however, I would love to hear about your favourite...
        Which Casinos would you like to see in the LCB Shop?
      • Index
        Introducing the newest member of the bgo casino family, PowerSpins.com, where you get free spins every day.Log in at powerspins.com now using your bgo username and password where 50 free spins are waiting for you - no...
        Power Spins Casino No Deposit
      • Index
        Dear LCBers, Everum casino is giving away free spins every time a new slot has been released to the fastest players who post their casino usernames here on this thread. Please note: US players are not allowed to...
        Exclusive Express Promos at Everum Casino

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit