UNRESOLVED - btc casino stole my money or messed up my winnings

1,375
views
8
replies
Last post ago about 1 year by Emma.lcb
Photo
  • Started by
    Newbie
    7
  • last active 7 months ago
Headline back 23

Readers of this topic also read:

Please or register to post or comment.
    • Photo
      • Started by
        Newbie
        7
      • last active 7 months ago
      Here is a copy of my ticket that Still isn't resolved.



      Been long time

      • Screenshot 2015 12 27 21 21 32
    • 200 zpsnwkvewod
      • Replied by
        Hero Member
        950
      • last active 26 days ago

      Thanks for this post from:

      • Photo
      Hello Mainou vue,

      How unfortunate! A casino rep has been notified, hopefully we will get a response soon.

      Thank you for your patience.

      Regards,
      Emma
    • Index
      • Replied by
        Jr. Member
        91
      • last active 3 months ago

      Thanks for this post from:

      • Photo
      OP, I'm sorry my post wont help you much - but hopefully it will help prevent others from playing here.

      I hope they pay you.  They do seem to pay players after ridiculously bad service and wait periods.  Often time players end up just losing the money back, don't do that!


      From their site:

      https://btc-casino.io/page/fairgaming
      FAIR GAMING

      At BTC Casino we understand just how important it is that our players have confidence in the fairness of our casino games.

      That is why BTC Casino uses software supplied by Bestslotsgambling, the leading software provider in the gaming industry. All the games are independently tested by TST - Technical Systems Testing. TST is a large and well-respected firm that carries out independent tests on the fairness and accuracy of casino games. The TST compliance letters feature Bestslotsgambling's name.
      [/quote >


      Seems like they just made up "Bestslotsgambling", there's nothing about the company anywhere.

      They also advertise instant cashouts and offer proveably fair games.  (obviously they don't offer either)

      I asked them about the "leading software developer" that doesn't seem to exist, they said they would get back to me via email.

      Two weeks later I received this email:

      [quote]Dear player,

      You have come to us with the question about additional data about information, which shown on page https://bitcoin-casino.io/page/fairgaming . All information, which can be provided, you can see in our site and available for all users. Additional data or some other links we do not pledge to provide.

      Best regards,
      BTC support team.




      I think they deserve to be black listed.  Pocket Dice should also be considered as it is the same company.
    • Photo
      • Replied by
        Newbie
        7
      • last active 7 months ago
      Thanks, I have other issues that were resolved but this one is taking forever and they won't even offer any ndb or anything to make the player happy
    • Panda kiss
      • Replied by
        admin
        5102
      • last active 2 hrs ago

      Thanks for this post from:

      • Images
      • Me
      BTC Casino has an LCB warning due to poor communication from the rep and other unresolved complaints.
      *Warning: Players are advised to use caution. Reports of slow and non payments were received. They also do not provide any information on the jurisdiction and their license.

      As Ema said the rep has been notified, but unfortunately there is not much more we can do until she responds.
      Rated:
    • Photo
      • Replied by
        Newbie
        7
      • last active 7 months ago
      Still no update to this issue. How long am I supposed to wait, and if its forever, i guess the only thing is to let others know of this issue n warn them before choosing btc casino
    • 200 zpsnwkvewod
      • Replied by
        Hero Member
        950
      • last active 26 days ago
      Hello mainou vue,

      I've sent two follow up emails, still nothing...

      I will try again.
      Thank you for your patience.
    • 200 zpsnwkvewod
      • Replied by
        Hero Member
        950
      • last active 26 days ago
      And can you please send me your BTC casino username in a private message?

      Thank you!

    lcb activities in the last 24 hours

    • 35
      new members
    • 702
      members online
    • 13334
      guests online
    • 121
      new posts
    • 1622
      free games played
    Join the club

    Most viewed forum topics

    • Whatisthatnoise zps9339a8ec
      You've made a deposit and gone straight away to one of your favorite games. Sadly, your bankroll has dwindled down to a zero balance.  There is nothing left to do but close the virtual  window on another Jackpot dream...
      Penny for your thoughts...
    • Avatar 6303
      Hello,  I have waiting 4 weeks for a 600.00 payout i requested and it was declined for unknown reasons.I have had no problems till now and i really need this winnings.My car died and has been fixed but im short...
      Raging bull no pay
    • Index
      If you're familiar with the cashback requests thread from Slotland and Winaday, then you may well be familiar with the Annual Wrist Slappin' Day which takes place annually on 16th March.  That said, the rep has...
      CLOSED....Slotland / Winaday Annual Wrist Slappin' contest ! $375 up for grabs

    Join today and start earning rewards

    You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
    S logo
    Select Language
    Search
    Search Results

    Report to moderator

    Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

    Please note that your email address will be revealed to the moderators if you use this

    Submit
    39012170