RESOLVED: Can't Log In At Sloto Cash

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    Last post ago 9 months by MelissaN
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    • Started by
      Super Hero
      1080
    • last active 4 days ago
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      • Poker face funny
        • Started by
          Super Hero
          1080
        • last active 4 days ago
        Hi,

        I tried to login to my account tonight at Sloto Cash.  I received an error message and contacted live chat.  Well, 4 chat people, Sasha, Carl, Paul, and Ella could not help me; therefore my post here.  I don't know what to do at this point?

        Sasha, the person listed above was supposed to change my email address for me.  I'm not sure that was done because when I chatted with Paul, he said they still had my old email address.  So, I don't know what's going on and/or what I should do?

        Any help pointing me in the right direction would be greatly appreciated!

        Thanks,
        Pokergranni
      • Index
        • Replied by
          moderator
          1905
        • last active 1 hour ago

        Thanks for this post from:

        • Soad1
        • Poker face funny
        Hi Pokergranni,

        I'll notify the casino rep to look into it and tell us what seems to be the issue with your account and registration.

        Hope he'll get back to us shortly and sort it out.  We'll keep you posted.

        Best regards.
      • Sloto cash
        • Replied by
          Casino Rep
          89
        • last active 1 day ago

        Thanks for this post from:

        • Index
        • Poker face funny
        Hi Pokergranni

        Thanks for your message

        It seems you have been using an invalid password to try and log into the account.

        If you go to 'instant play' > 'Lost your password?' you can enter your username and get a new one sent to you via email.

        Please can you PM me the email address that you wanted on your account (so I can check if it was updated)?

        Mr Sloto
      • Poker face funny
        • Replied by
          Super Hero
          1080
        • last active 4 days ago

        Thanks for this post from:

        • Index
        THANK-YOU, THANK-YOU, THANK-YOU!!!!

        Getting my problem fixed was painless thanks to Melissa and Mr. Sloto, 

        I was almost ready to throw my hands in the air and give up but, these two came to this old lady's rescue.  Now I am one happy gambler!

        You both are the BEST and are top shelf in my book!


        Thank-you again,

        Pokergranni

      • Index
        • Replied by
          moderator
          1905
        • last active 1 hour ago
        Hello Pokergranni,

        Fantastic! That's good news. We're glad we've helped you.   

        Enjoy and have fun. 

        Kind regards.

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