RESOLVED: Can't Log In At Sloto Cash

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Last post made 7 years ago by MelissaN
pokergranni
  • Started by
  • pokergranni
  • United States Super Hero 1335
  • last active 1 year ago

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  • pokergranni
    • Started by
    • pokergranni
    • at Jul 02, 16, 03:28:08 AM
    • United States Super Hero 1335
    • last active 1 year ago

    Hi,

    I tried to login to my account tonight at Sloto Cash.  I received an error message and contacted live chat.  Well, 4 chat people, Sasha, Carl, Paul, and Ella could not help me; therefore my post here.  I don't know what to do at this point?

    Sasha, the person listed above was supposed to change my email address for me.  I'm not sure that was done because when I chatted with Paul, he said they still had my old email address.  So, I don't know what's going on and/or what I should do?

    Any help pointing me in the right direction would be greatly appreciated!

    Thanks,
    Pokergranni

  • MelissaN
    • Replied by
    • MelissaN
    • at Jul 02, 16, 04:15:46 AM
    • Serbia Moderator 15474
    • online

    Thanks for this post from:

    Hi Pokergranni,

    I'll notify the casino rep to look into it and tell us what seems to be the issue with your account and registration.

    Hope he'll get back to us shortly and sort it out.  We'll keep you posted.

    Best regards.

  • sloto
    • Replied by
    • sloto
    • at Jul 03, 16, 07:06:32 AM
    • United States Casino Rep 204
    • last active 1 year ago

    Thanks for this post from:

    Hi Pokergranni

    Thanks for your message

    It seems you have been using an invalid password to try and log into the account.

    If you go to 'instant play' > 'Lost your password?' you can enter your username and get a new one sent to you via email.

    Please can you PM me the email address that you wanted on your account (so I can check if it was updated)?

    Mr Sloto

  • pokergranni
    • Replied by
    • pokergranni
    • at Jul 04, 16, 05:13:44 AM
    • United States Super Hero 1335
    • last active 1 year ago

    Thanks for this post from:

    THANK-YOU, THANK-YOU, THANK-YOU!!!!

    Getting my problem fixed was painless thanks to Melissa and Mr. Sloto, 

    I was almost ready to throw my hands in the air and give up but, these two came to this old lady's rescue.  Now I am one happy gambler!

    You both are the BEST and are top shelf in my book!


    Thank-you again,

    Pokergranni

  • MelissaN
    • Replied by
    • MelissaN
    • at Jul 04, 16, 05:51:12 AM
    • Serbia Moderator 15474
    • online

    Hello Pokergranni,

    Fantastic! That's good news. We're glad we've helped you.  cheesy  thumbs_up

    Enjoy and have fun.  wink

    Kind regards.

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