Casino Adrenaline - Winnings removed due to their own mistake…of crediting doubl

1,660
views
5
replies
Last post made 8 years ago by zuga
DaniAlves
  • Started by
  • DaniAlves
  • Newbie 6
  • last active 7 years ago

Readers of this topic also read:

  • Good day everyone, I am tempted to ttry and get into Wild Casino's Monday Night Cash Tournament (slots). I am quite hesitant though because I am guessing there are just far too many players each week...

    Read
  • Dux Casino for me is one of the best casinos. I would like to have more bônus from this.

    Read

    Dux Casino

    1 245
    2 months ago
  • Casino Extreme - Exclusive $330 JanuaryFreeroll Tournament US OK! Prizepool: $330 Available on Download version only! Must have an account in USD - YES Tournament name: LCBEX1JAN24 Top 3 places win...

    Read

Please or register to post or comment.

  • I was by mistake casino 200% bonus and 150% bonus, I did deposit 101E and received a 2x bonus will automatically be 200% and 150%, and on my account ok: 450e bonus.

    I made the turn WAGER for two bonuses, played a very long time
    He made a wager turnover for TWO bonus x 35
    I only played Gonzo, ended the game with 3,700e in real money.

    asked for scans, the scans sent all the required documents.


    morning receives an e-mail from the company cheater:

    Dear Mr. Gorzynski,

    We regret to inform you that we have declined your withdrawal
    request and voided your Bonus winnings, because the following
    T&C article has not been respected:

    12.9. Casino Adrenaline offers bonuses strictly for gaming purposes (rollover). Casino Adrenaline reserves the right to investigate and terminate any account in case there is suspicion that a bonus is being fraudulently used. In case any winnings were obtained through fraudulent activity, Casino Adrenaline reserves the right to cancel the winnings.

    You wrongly received a double bonus, so the wagering session
    results irregular.

    Please find your deposited amount on your account balance.

    Shall you have any further concerns, do not hesitate to contact us.

    Kind Regards,

    Cashier CasinoAdrenaline



    is it my fault that they gave me a 2x bonus on my deposit, after all, I did not have the impact, the bonus received automatically.

    it seems that in this fraudulent casino, the player shall be liable for any errors casinos,

    yet they shamelessly telling me that I broke the point of the Rules of Procedure 12.9, incredible insolence and rudeness casinos, because this casino made a mistake and only it should be accountable for their mistakes.

    I advise against casino game that cheating in a cheeky its players, I am convinced that I have not done anything wrong and even more did not break the Rules of the casino.

  • It's their mistake for allowing you to make a further deposit when you already had a bonus running.  I don't see why you should suffer for their poor banking software.  That said, I don't see what difference it makes if you have a bonus with each deposit and you made the required playthrough.

    I suggest withdrawing the deposits they've put back in your accounts.  I also think they should have comped you something by way of an apology.

    I'll be interested to read what the rep has to say.

  • Yes I agree blueday. The player shouldn't be punished for the mistake made my the casino. Please get a rep here so this issue can be straighten out.

  • thanks people.

    blueday: I performed the single deposit, and received automatically 2 bonuses (150% and 200%) at one time, only one deposit made, I was sure that if you received a bonus from the casino, is all right and I can start playing, I never thought that this could be the reason for removing winnings.

    This casino have some strange rules contrary to any logic, I could not have chosen a bonus, these bonuses added to your account automatically.


    Casino Adrenaline offers bonuses strictly for gaming purposes (rollover). Casino Adrenaline reserves the right to investigate and terminate any account in case there is suspicion that a bonus is being fraudulently used. In case any winnings were obtained through fraudulent activity, Casino Adrenaline reserves the right to cancel the winnings

    I do not understand why Casino acknowledged my game for fraudulent activity.

  • Topic closed. You already started this discussion in the related Casino Adrenaline Support Thread.

    No real need for two same topics.

    Rated:

    4/ 5

lcb activities in the last 24 hours

Most viewed forum topics

Sylvanas
Sylvanas Serbia 27 days ago
222

Let's welcome spring with another real cash contest! We've had many new casinos launching and of course - we want to test them all! Choose a casino to test and take part in the March contest for a...
March 2024 $500 REAL CASH Contest: Let's Test Casinos!

Melcb
Melcb 15 days ago
16

Reel Fortune Casino - Exclusive No Deposit Bonus New players only - US OK! Amount: 40 free spins on slotCa$hablanca How to claim the bonus: Players need to sign up through our LINK . once registered...
Reel Fortune Casino Exclusive No Deposit Bonus

MelissaN
MelissaN Serbia 2 months ago
10

Slots777.Casino - Exclusive Free Spins New players only! - NO US 20 free spins on Fruletta How to claim the bonus: Players need to sign up through our LINK , open the game and the free spins will be...
Slots777.Casino Exclusive No Deposit Bonus