Casino Adrenaline - Winnings removed due to their own mistake…of crediting doubl

Our community has 90,086 members and growing
with 344,614 posts in 20,825 topics by 3,013 members.
Headline back 2
1,025
views
5
replies
Last post ago about 1 year by zuga
No avatar normal

DaniAlves

    Newbie
  • offline
  • 8
    thanks given
  • 0
    thanks received
  • Started by
    Newbie
    6
  • last active 4 months ago

Readers of this topic also read:

Please or register to post or comment.
    • No avatar normal

      DaniAlves

        Newbie
      • offline
      • 8
        thanks given
      • 0
        thanks received
      • Started by
        Newbie
        6
      • last active 4 months ago
      I was by mistake casino 200% bonus and 150% bonus, I did deposit 101E and received a 2x bonus will automatically be 200% and 150%, and on my account ok: 450e bonus.

      I made the turn WAGER for two bonuses, played a very long time
      He made a wager turnover for TWO bonus x 35
      I only played Gonzo, ended the game with 3,700e in real money.

      asked for scans, the scans sent all the required documents.


      morning receives an e-mail from the company cheater:

      Dear Mr. Gorzynski,

      We regret to inform you that we have declined your withdrawal
      request and voided your Bonus winnings, because the following
      T&C article has not been respected:

      12.9. Casino Adrenaline offers bonuses strictly for gaming purposes (rollover). Casino Adrenaline reserves the right to investigate and terminate any account in case there is suspicion that a bonus is being fraudulently used. In case any winnings were obtained through fraudulent activity, Casino Adrenaline reserves the right to cancel the winnings.

      You wrongly received a double bonus, so the wagering session
      results irregular.

      Please find your deposited amount on your account balance.

      Shall you have any further concerns, do not hesitate to contact us.

      Kind Regards,

      Cashier CasinoAdrenaline



      is it my fault that they gave me a 2x bonus on my deposit, after all, I did not have the impact, the bonus received automatically.

      it seems that in this fraudulent casino, the player shall be liable for any errors casinos,

      yet they shamelessly telling me that I broke the point of the Rules of Procedure 12.9, incredible insolence and rudeness casinos, because this casino made a mistake and only it should be accountable for their mistakes.

      I advise against casino game that cheating in a cheeky its players, I am convinced that I have not done anything wrong and even more did not break the Rules of the casino.
    • Index

      blueday

        admin
      • offline
        • 18109
          thanks given
        • 9767
          thanks received
        • Replied by
          admin
          20,074
        • last active 5 hrs ago
        It's their mistake for allowing you to make a further deposit when you already had a bonus running.  I don't see why you should suffer for their poor banking software.  That said, I don't see what difference it makes if you have a bonus with each deposit and you made the required playthrough.

        I suggest withdrawing the deposits they've put back in your accounts.  I also think they should have comped you something by way of an apology.

        I'll be interested to read what the rep has to say.
      • Index

        chocolateman

          Super Hero
        • male
        • offline
        removed
        • 450
          thanks given
        • 494
          thanks received
        • Replied by
          Super Hero
          1,134
        • last active 10 days ago
        Yes I agree blueday. The player shouldn't be punished for the mistake made my the casino. Please get a rep here so this issue can be straighten out.
      • No avatar normal

        DaniAlves

          Newbie
        • offline
        • 8
          thanks given
        • 0
          thanks received
        • Replied by
          Newbie
          6
        • last active 4 months ago
        thanks people.

        blueday: I performed the single deposit, and received automatically 2 bonuses (150% and 200%) at one time, only one deposit made, I was sure that if you received a bonus from the casino, is all right and I can start playing, I never thought that this could be the reason for removing winnings.

        This casino have some strange rules contrary to any logic, I could not have chosen a bonus, these bonuses added to your account automatically.


        Casino Adrenaline offers bonuses strictly for gaming purposes (rollover). Casino Adrenaline reserves the right to investigate and terminate any account in case there is suspicion that a bonus is being fraudulently used. In case any winnings were obtained through fraudulent activity, Casino Adrenaline reserves the right to cancel the winnings

        I do not understand why Casino acknowledged my game for fraudulent activity.
      • Me

        zuga

          admin
        • male
        • offline

        "All it takes for evil to prevail is for good people to do nothing "

        Check out our No Deposit Casino and No Deposit Bingo lists.

        • 6359
          thanks given
        • 8811
          thanks received
        • Replied by
          admin
          6,553
        • last active 1 hour ago

        Thanks for this post from:

        • Poker face funny
        Topic closed. You already started this discussion in the related Casino Adrenaline Support Thread.

        No real need for two same topics.
        Rated:

      lcb activities in the last 24 hours

      • 23
        new members
      • 569
        members online
      • 12954
        guests online
      • 58
        new posts
      • 8245
        free games played
      Join the club

      Most viewed forum posts

      • Putting on lipstick emoticon 1
        Hi LCB'ers,Here is a list of freebies that are not on the weekly code list. This list includes casinos to check your acct, call/email for free chip and casinos not listed here at our forum.  I will update this list on...
        More Free Chips
      • 200 zpsnwkvewod
        Hello dear LCBers,LimoPlay Casino has something special in stored for you!!Each week Vitali, the lovely casino representative from LimoPlay will be posting a new contest. Please subscribe to this thread by clicking on...
        Win free spins and more every week with LimoPlay
      • Putting on lipstick emoticon 1
        LCB $250 August Contest – Lets Play Roulette     Hi LCB'ers because of the launch of the new site design i had to temporarily close this contest. Lets start fresh - for any member that may have already enterted a...
        CLOSED - LCB $250 August Contest – Lets Play Roulette

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit
      39012170