RESOLVED Casino Extreme are you kidding me?

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    Last post ago over 1 year by pokergranni
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      • No avatar normal
        • Started by
          Full Member
          223
        • last active 9 months ago
        I have tried to download at least 50 times and I really do not know how the heck this casino is and is still able to post on this website:

        Casino Extreme Support Dear Lane , Thank you for choosing Casino Extreme. Your first VISA card deposit has been received and credited to your account . The Credit Card method of deposit requires that the cards that are used
        Aug 19 at 6:19 PM

        lane jones I need a link for your windows version english download because after 20 attempts I have given up on your website please.
        Aug 19 at 6:47 PM
        Casino Extreme Support Hi Lane, http://casinoextreme.eu/#!welcome.php Regards Alex Casino Extreme
        Aug 19 at 6:50 PM
        lane jones This is the same website that does not work. I need a direct download link.
        Aug 19 at 7:00 PM
        Casino Extreme Support http://casinoextreme.eu/#!free download/play now/windows-pc.php Regards Alex Casino Extreme
        Aug 19 at 7:05 PM
        lane jones Okay, since I am unable to download I would like a refund on my paste and play voucher. Your website does not download the casino and I no longer want to deposit or play.
        Aug 19 at 7:09 PM
        Casino Extreme Support
        To 'lane jones' Aug 19 at 7:22 PM
        We checked from our side.

        Everything is working fine.


        Your request has been forwarded to management.

        Regards
        Alex
        Casino Extreme
      • Avatar 21240
        • Replied by
          Hero Member
          766
        • last active 3 days ago
        I don't have any problem with CExtreme.  It loads and plays fine. 

        You don't have Anti-Virus blocking it, do you?
      • No avatar normal
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          Full Member
          223
        • last active 9 months ago
        I got rid of them because they were blocking everything but this issue is coming from attempting a clean install from their website and it is not working at all. I have even did a system restore and the casino will not even open but all others are without any issues.
      • Index
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          admin
          19861
        • last active 6 hrs ago

        Thanks for this post from:

        • Soad1
        I've sent the link to this thread to the rep.
      • Casino extreme
        • Replied by
          Casino Rep
          88
        • last active 9 hrs ago

        Thanks for this post from:

        • Index
        Hi Lane Jones ,

        Thank you for contacting us .

        Let me have a look on this ,and will get back to you shortly . Please PM your username ?

        However if you wish to refund the deposit ,please let me know .
        We are legit company and surerly we don't cheat our customers .



        Sincerely
        Mikey
      • Casino extreme
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          Casino Rep
          88
        • last active 9 hrs ago

        Thanks for this post from:

        • Index
        • Me
        • Index
        • Anchi
        • Flapjack
        Hi Lane Jones ,

        Your deposit  has been refunded as we have received a request from Pasteandpay .

        This kind of problems may occur ,we had no such problems on the download link today. I was able to start the download on two differement machinces now,however on my personal laptop it didn't want to start the download. Our IT departement is working on this problem right now .


        We apologize on any inconvenience this may have caused.

        Sincerely
        Mikey
      • Soad1
        • Replied by
          Hero Member
          646
        • last active 20 hrs ago
        these things happen... at least you got your deposit back and hoping that the download issue will be sorted soon
      • Casino extreme
        • Replied by
          Casino Rep
          88
        • last active 9 hrs ago
        Hi 2fast4u ,


        Yes ,it should be back to normal in next few hours or less .

        Sincrely
        Mikey
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        • Replied by
          Full Member
          223
        • last active 9 months ago

        Thanks for this post from:

        • Me
        Thank you all for your assistance and I really appreciate it. I will play if I can download the site and apparently there was an issue that is currently getting resolved so I will patiently wait until then.
      • Casino extreme
        • Replied by
          Casino Rep
          88
        • last active 9 hrs ago
        You are welcome  Lane Jones ,

        I am trully sorry that you couldn't play and hope to see you soon .

        Will let you know once is fixed.

        Have a great day.

        Sincrely
        Mikey
      • Index
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          Sr. Member
          496
        • last active 3 months ago

        Thanks for this post from:

        • Gg
        • Index
        Wow wtg extreme!  That's the kind of support we want to see!
      • Casino extreme
        • Replied by
          Casino Rep
          88
        • last active 9 hrs ago
        Hello Lcb'ers

        Glad to inform that the issues has been resolved .

        We once again apologize on any inconvenience caused.

        Sincerely
        Mikey
      • Soad1
        • Replied by
          Hero Member
          646
        • last active 20 hrs ago
        well done. glad to see a Casino being on top of things!
      • Poker face funny
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          1080
        • last active 1 day ago

        Thanks for this post from:

        • 2d4818989f1ca7ccfaccc9b2527a6916
        • Soad1
        • Images
        • Casino extreme
        Mikey13 & Casino Extreme,

        It's so nice when customer support does a great job!

        I wish we had most of the posts like this one!

        Mikey13 WTG! You're an asset to Casino Extreme and don't ever change. PLEASE!






        A Great Big - THANK-YOU SO MUCH!

        Good Luck To All LCB'ers,
        Pokergranni
        wink

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