Casinostugan !!

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    Last post ago over 1 year by Melcb
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    Lowryda23

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        Lowryda23

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        I deposit 25€ in Casinostugan , the money was never credited to my players account. After some hours waiting and refreshing my account i cancel the deposit from the button in the casino.
        The money was debited from my skrill account. I contact the customer support already 4 times, everytime they told my i should send them my skrill history with the payment and i do that already 3 times but nothing happens. Im waiting already 2 weeks just to get my deposit back. I 'm just mad about the thought that because of a technical error of a casino a customer may not get back his money
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        Melcb

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        Hi Lowryda23,

        Firstly apologies for not getting to your complaint sooner. I must have missed this in my email notifications.

        I have contacted the rep (Casinostugan is a sister brand to Comeon). I will make sure he treats your complaint as priority and we sort this out asap.

        Thanks for your patience.
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        Melcb

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        Please send me you casino username via Private message HERE.

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