Hi, I have used your site to sign up for many bonuses and overall I am very happy with the results. I am however having a real problem with Classy Coin. I used a no deposit bonus and had about $900 when I reached the playthrough. I contacted support and asked them what the next steps I should take are. They instructed me to send back the completed faxback and all documents that they require and deposit $21. I did so and then the real problem started. First they tell me that the routing number doesn't match the bank name I provided. As my bank does not accept international transfers directly I sent them the instructions that my bank gave me for international transfers which included a different bank name, a swift code, but the routing number was the same as what I normally use for my bank. Classy Coin responded by saying that they cannot send a wire transfer to this account as the routing number matches E*Trade (my bank) and not Wells Fargo (the intermediary bank that clears the transfer and then directs it to E*Trade) they don't seem to understand how many banks in the US don't process wire transfers directly and even though the SWIFT code I gave them matches Wells Fargo they still say they can't do it, fine. So I print another faxback and complete it this time with my Schwab bank account information who also uses an intermediary in the form of Citibank bank this time the routing number and SWIFT code match Citibank but the instructions they give me say to provide Charles Schwab Bank as the account holder name their account number and then add a line that says for further credit to: with my bank account name and number. Well you guessed it Classy Coin comes back with an email saying the bank account must be under my name. Uhhh hello? it is under my name but Charles Schwab bank needs to accept the transfer from Citibank first before they can send it to my account. I don't understand how anyone has been able to cashout by wire transfer from this casino unless they have an account with the 5 or so major banks in the US that have the ability to process an international wire transfer directly. I have cashed out with Titan and Bedago with no problem and even though I have yet to receive money from them (the withdraws were recent) they didn't indicate there was a problem with the same information provided. Any help would be appreciated as the finance department is giving me the complete run around and there may be a language barrier as I don't think they understand what I am saying.
RESOLVED - Classy Coin Wire Transfer
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