cleos vip room

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    Last post ago over 2 years by jodiisgreat
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    • Started by
      Jr. Member
      64
    • last active about 2 months ago

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      • No avatar normal
        • Started by
          Jr. Member
          64
        • last active about 2 months ago
        i have made many many deposits here and i have cashed out beofre slow but with in the 2 week period this time i cashed out on 3/22 and still havent receoved the tracking number on my cashout it was frist processed yesterday and nothing yet i do feel i deposited a ton here and i should be treated alot better then this i also am going by the rules which they say 10000x a day 5-12days well wheres my money and will i ever see my money
      • 2d4818989f1ca7ccfaccc9b2527a6916
        • Replied by
          admin
          3,689
        • last active 8 hrs ago

        Thanks for this post from:

        • Me
        You can contact their representative HERE
      • Images
        • Replied by
          Superstar Member
          6,166
        • last active 4 hrs ago
        I have seen where Cleos have slow pay sometimes but i haven't seen where a player was not paid. GL
      • Index
        • Replied by
          Jr. Member
          75
        • last active 6 hrs ago
        Hi

        Both me and my wife both had a cash out last month and it took over 15 business day for both of us to get our funds. Cleos has started that crap of jerking you around in hopes that you will cash in your winnings and then loose them.
      • Cleo
        • Replied by
          Casino Rep
          11
        • last active 4 months ago

        Thanks for this post from:

        • 2d4818989f1ca7ccfaccc9b2527a6916
        Good morning,

        We have already sent the player the tracking number for this payment a couple of days ago. We apologize for any inconvenience.

        Regards,

        Cleos VIP Room
      • Index
        • Replied by
          Sr. Member
          496
        • last active 10 days ago
        I haven't been able to deposit here for over a year!  They give me an error on every single card I try. Probably for the better because everything I read is a complaint about slow payouts.
      • Avatar 69713
        • Replied by
          Sr. Member
          327
        • last active 5 months ago
        I finally figured out that if you want a quicker answer to a question you have with Cleo's you get one if you private message them via Facebook vs. emailing them or dealing with Live Chat.  Though I did recently find out that if your winnings/withdrawals are over $600 in one year they require a W-9 form and report those winnings to the IRS (US Players)  I was very disappointed in hearing this since it is one of my favorite casinos.
      • Me
        • Replied by
          admin
          6,585
        • last active 25 min ago
        leedigi and CleosVip Rep, please if one of you can confirm that money was received so we can update the topic.

        Zuga
      • Cleo
        • Replied by
          Casino Rep
          11
        • last active 4 months ago

        Thanks for this post from:

        • Me
        Zuga wrote:

        leedigi and CleosVip Rep, please if one of you can confirm that money was received so we can update the topic.

        Zuga


        Hi,

        The player was indeed paid, she will be able to confirm this.

        Regards,
      • Index
        • Replied by
          Sr. Member
          496
        • last active 10 days ago

        Thanks for this post from:

        • Images
        Cleos can I just ask you what makes you think that it's ok to simply apologize once a Player complains instead of just doing the right thing in the first place which is pay them in a timely fashion as stated that you will do on your website?
      • Index
        • Replied by
          Sr. Member
          496
        • last active 10 days ago
        No response. Gee how shocking.

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