RESOLVED - cleos vip room

cleos is stillpaying very slowly and always in circles with there answers nothing has changed

They are already on probation here. Please keep everyone updated if you are waiting on a withdrawal. Thanks

you know i will

another day and still nothing same old story

last post the transcript well is the cash out processed yet
when willit be
now tiomorrow nextyear
 
 

 
 
 
  Maria  09:07:47 pm 
 
As I said in the afternoon
the time frame to process a payout takes from 5 to 12 business days
you requested it on Oct 1st
we are still on time to process it
 
 

 
 
 
  lee  09:09:02 pm 
 
and as i said it never takes 5 day u strecht it to 3-4 weeks and another week for fedex
 
 

 
 
 
  Maria  09:09:21 pm 
 
Sir I said it will take like 12 business days
I am sorry if it gets late
there's nothing I can do at that point
 
 

 
 
 
  lee  09:09:58 pm 
 
oh ojk now 12 days not 5
 
 

 
 
 
  Maria  09:10:08 pm 
 
from5 to 12 business days sir
that's the time frame
I cannot change that
 
 

 
 
 
  lee  09:10:43 pm 
 
its not sir i am a girl and second you just said 12 days
 
 

 
 
 
  Maria  09:11:03 pm 
 
ok maam
sorry
The time frame is from 5 to 12 business days
it can take less
 
 

 
 
 
  lee  09:11:32 pm 
 
and again you just said 12 days so i see its really 3-4 weeks
stop it never does
 
 

 
 
 
  Maria  09:12:09 pm 
 
well I am sorry but there's nothing I can do at that point anyways
it is up to the Area in charge
 
 

 
 
 
  lee  09:12:57 pm 
 
right do you have a bonus for me
 
 

 
 
 
  Maria  09:13:35 pm 
 
Sorry free chips are given Monday thru Wednesday only
 
 

 
 
 
  lee  09:13:50 pm 
 
ok another win here

If they have $10 million laying around to give away. Why does It takes so long to process a withdrawal?

more lies from the jokers they processed the cash out on fri i ask how are they sending the check no ans i hear from there email 2-7 days why always no direct answer and second no tracking number so it could never be as usual 2 days and second the funniest of all they have a banner in the lobby stateing use code free200 and when you try its not working??is it me

Well it is the weekend, maybe a bit of patience might be required over the weekend.  Not many US facing casinos or "sweepstakes" companies tend to have cashiers working the weekends.  If you don't hear anything by end of day Monday then I would tend to believe you might have a reason to be upset.
I'm under the impression really Cleo's has moved everything outside of the US anywho.  Last I knew everything was based in the US.  Then someone must have breathed down there neck wrong.
Only reason why I'm saying this they moved there processor to a foreign country now.  I'm sure checks aren't coming from the US anymore.  So now your pretty much stuck in the same waiting game as everyone else.
Yet this is all a guess, as after my initial spat with them, I never have really cared for them.  Yet it would seem as if some people still like there odd software that seems full of rip off games and also requires a mandatory playthru.

ok todday id day 13 lets see what happenes

bonus from them there in the days of there window 5-12days or 3-4 weeks i should get an email this week mind you they processed it on fri so now 4 days later still nothing which means they havent done anything to fix there issues

Some casinos don't count weekends and Monday was a Holiday in the USA. Give it a few more days and see what's happens...

according to them nothing

Well there isn't much you can do but wait. Hopefully you will hear something by the end of this week. If I was you I would avoid this place in the future.

good news three weeks and i havea tracking number

Well it is about time  . I hope everything goes smooth from here on and you have your payout soon.

thank you

I am so happy for you now when you get it don't spend it all in one place

here we go again i was playing a game with a bonus round and all of a sudden its not paying the hands on the bonus round 24 spins
i tell live chat and they say oh we are working on it also no copy of the history as usual

they cheated me again no pay in bonus round of a game thats 24 spins there working on it hahahah

Ok so knowing these issues along with playing a waiting game if you withdraw,  WHY ARE YOU PLAYING THERE?

i want a good online gaming site i can trust and get fast with drawals do you know of any and i am stupid i like there games help me leave them and find a new casino

I can highly, highly, recommend 3 Dice.  Great deposit options for U.S. players and you don't have to jump through hoops for your payouts.  Absolutely the best online (u.s. facing) casino in my book.  I have deposited and withdrew money at 3 Dice and I have never had one single problem or complaint.  So give this casino a try and doubt you will have any regrets!    AND.........

Get away from the casino your playing at immediately.  Its so not worth the stress or headaches!  Not to mention loss of your money.  Its hard enough to win at any of the online casinos.  At least play at one you know will pay you when you win.

Good Luck!

thank you will try them

YEP!!!! And how many times have we seen this scenario play out? SMH - Some will never learn it seems. Wait and complain just to redeposit again...

I agree. I would have hoped he learned his lesson. Cleo's has very slow pay so if you play there be prepared to wait for ages to get paid.

tried your recommanded place only pasteandpay option as a deposit method

What happened did you

And what happened did you like them? Some people find the games boring i did at first. The casino is not for everyone but at least they do pay. I have managed a cashout a few times and it came quick.

not the most exciting in games color lights and action but i'll give them another try if they pay fast

I personally think paste n pay is a great way to make a deposit.  I'm surprised your being from the U.S. that this wouldn't be an acceptable way to deposit.  Oh well, it was just a suggestion.  Good Luck to you!

pasteandpay is an option it just only allows 2 deposits per 24 hrs and sometimes the cc dont work its just a question why cc arent allowed on the site from the us

I know and i hate that about paste and pay. I use a credit card to purchase the vouchers unless you mean no cc at 3 dice  Also paste and pay only allows 10 transactions per week  .

Some cards are like that with paste and pay. My bank debit card will not work there either. I guess that's a good thing. But my prepaid debit will. So it maybe the processor they are using...

pasteandpay also never raises the amounts of transactions likemost do after you use  them a while not a great choice

I haven't used pasteandpay but maybe 2 or 3 times this year. I usually use Netspend (I'm still old fashion I guess) and since I haven't had but a couple of cashout this year. I don't even worry about a cashout method anymore LMAO

I have discovered with paste that you can actually have more transactions per day if you use different cards. For example, 2 with an account now card and an additional 2 with my prepaid visa from tmobile. I just have to register the different cards when I use them, but that's easy.

You can also purchase a larger voucher and break it up into separate transactions. Ex: $50 voucher can be used $25 at 3dice and $25 at lucky club.

https://lcb.org/onlinecasinobonusforum/casino-banking maybe we should move our conversation to the pate and pay thread. I did want to add something but i will wait .

did anyone see the new idea cleos did they have zito box